The staff were incredible!

Very modern and clean

Room to small

Lovely hotel, excellent staff, great location.

Walkable, clean, friendly staff

This hotel is in a fantastic downtown location. It is easily walkable for tourists like us. The room was average in size and was fine for a quick 2 nights. The service we received from the front desk was outstanding. It far outshines many of our other experiences in 4 star hotels. Items that need improvement: AC in room was inconsistent and we were very hot. After complaining to the front desk, they said they would send someone up to repair it. At first it seemed to work, but then it stopped. It cooled the room for about 20 min and then stopped. This is tough in summer and at night. We complained again to the front desk and they were very understanding--top notch service. The water temperature was inconsistent. When turning on the cold water in the bathroom, it took several minutes for it to cool down. It was literally 2-3 minutes (not seconds) of running water before it became cold. The whole bathroom floor got wet when we took a shower. It was one of those longer standing shower stalls with a glass surround and no door. There was a gap in the glass to allow you to get in, but that gap also allowed a lot of water to get out. I asked for extra towels to mop up the floor. The last point I found unusual was that the cleaning staff would ride the elevators with their big laundry bins in tow. This led to some really tight elevator rides. There was never a "I'll wait for the next one" moment. It seemed there was no friendliness towards guests from cleaning staff.

My husband and I had a great stay at the Holman Grand. We called 2 days prior to arrival to add another night’s stay there. They did not have the same kind of room available, but they did have an island suite for that one night, for which they searched the best price on 3rd party sites, and booked that for us. Our Island suite was a spacious, modern, clean room on the 8th floor, and after that one night’s stay, we moved to our originally reserved king room. They coordinated it so that we could stay on the same floor and move just one room down. Our king room was also ready to go for us at 10am, so we were able to go right from the island suite and move our luggage over to our new room with ease, without waiting. The stay was very kind and accommodating. The hotel is centrally located and we were able to walk everywhere we wanted to within Charlottetown, right from our hotel. We ate at the restaurant for breakfast, and the food was good, not great. They also had a nice spa adjoining the hotel called Grand Senses, where I went for a pedicure. Very clean and extremely reasonably priced. If you’re staying in Charlottetown, I highly recommend the Holman Grand.

The staff was so friendly and the beds were so comfy! Loved that we parked our car and could walk everywhere we needed to go!

Excellent location within walking distance of shopping and dining. Rooms are quiet and comfortable with good quality beds/sheets. Staff is professional and friendly. Traveling with small dog and it worked out really well.

Very good hotel

We had a very pleasant stay here. Our room was clean and comfortable, and the location is great for walking anywhere downtown. The service from the front desk staff and in the bar was warm and professional.

Great staff. Very helpful, very friendly. Added to the great experience.

The hotel is great - staff are awesome, location was fantastic and just a block or two from Victoria Row which had restaurants and live music, as well as an easy walk down to the water. Only downside was the hotel is showing it's age. They appear to be updating some rooms, though, so it may be on the upswing in that area.

I would say it is a very comvinient location. But a very old hotel , not worth the money over all . Service is really bad too . First day when we check in the gentleman working there with a very energy- saving low tone voice makes us feel we are not welcomed at all. No one will have you with your luggage at all . Second day , the AC got something wrong , not working well , the only solution is to send us a fan , they not even bother to come and check for us . They provide some discount in the end but again ruined our trip Second night

Overall nice, clean property with courteous staff! Not a fan of the unlockable bathroom door with the frosted 'privacy' film that has gaps that you can see through if you're staying with as a family. Street Parking is workable especially if you're driving around the island during the day as Charlottetown bylaw seems to ticket between 8am-4pm.

Great restaurant bar.

For the price, im not sure it was worth it. Parking is terrible. No way to drop luggage off, you have to carry everything from a long distance and make several trips back to the car. Very small rooms. When I entered I could not figure out why the bathroom lights didnt work, phones dont work in the room so i had to go down to the desk to find out that you have to put your room key into a slot by the door so all your lights will work. Never seen anything like that before, it would have been nice to have instructions by the door or given to us when we checked in.

Great location and clean.

Wonderful stay, comfortable bed, friendly service, shopping nearby, delicious food. Great spa next to the hotel who gave us a free water bed massage 🙂

Great hotel. Especially if you are seeing a show at confederation center. Restruant was outstanding. Lots lf choices and the food was great. If it is raining there is a mall attached with all kinds of shops.

Great, responsive staff. After 3 nights they seemed to really know us at the front desk. Neighbourhood is nice with Victoria row a block over and plenty of other dining options close by.

Clean and spacious room. Very walkable! Would stay here again for sure!

This is a 3 star hotel charging 5 star prices. Hallway decor is dismal. Tired looking carpet in a dated color. Dustbunnies in the carpet right outside our room. Room decor is shabby. You would be better off in a Hampton Inn. Room size was medium. Bed was so-so. AC did not work well for us making sleep a challenge 2 nights in a row. There are small tubes of shampoo and body wash. Not very eco friendly. There is a heated pool and hot tub in the basement. That is a plus. But the basement gym was depressing and lame - 2 old looking treadmills, an elliptical and 6 dumbbells - a pair of 20's, 30's and 40's. The location is the only advantage of this place - smack in the heart of Charlottetown. There is an attached indoor mall if you like shopping. I was very disappointed in my stay. Dont be fooled by the pics and the name Grand in front of Holman. There is nothing "grand" about this hotel. At $100 less per night, I might have been less disappointed.

Property is a bit dated and the parking was not as convenient since it is connected to the mall. It was walking distance to a good variety of local restaurants

Great location.

It was clean and accomadating. We werent able to do valet and parking was difficult to find.

Great location. Room clean, modern, quiet and comfy. Outstanding restaurant in hotel.

Property was very well kept. Staff courteous. Great location.

Liked it all - super staff, very easy valet parking, centrally located, shopping mall attached, good food and lots of restaurants in walking distance !!

Great location

An amazing hotel in an amazing location with fabulous staff. I can not express enough how impressed I am

Loved staying here!