Overall nice staff and property but could use some upgrades

The property is amazing!!! The view, the decor, the layout of the room, want to visit Waldorf Astoria in another location now!!!

Beautiful ambience. Wonderful service with a lovely pool. Breakfast buffet was very yummy as well.

Expected Finer details for a Waldorf

The staff was very friendly and helpful. The hotel was clean

bbbjbhhh

Easy to walk to dinner or drinks, staff was great- everyone! Short Uber ride to many areas.

Very friendly staff , clean pool bar was good water was nice definitely a comfortable hotel 👍👍👍

It was amazingly clean, beautiful furniture

Friendly staff clean room

Staff was very nice however expected hotel to be more updated considering name. If you're looking for updated rooms and hotel I recommend Hilton Panama as 1st choice which is a 5 minute walk. Overall not a bad hotel.

This place was beautiful and the staff was outstanding really made us feel welcomed. They even offered to walk us to dinner as the place was kind of hidden and difficult to find.

From the moment we arrived at the Waldorf Astoria Panama, we were treated to an experience that went beyond our highest expectations. The hotel itself boasts impeccable facilities, blending luxury with the warmth of Panamanian hospitality, but what truly set our stay apart was the outstanding concierge service provided by Lille Marie. Lille Marie was a treasure trove of local knowledge, guiding us through Panama’s vast array of attractions with recommendations that felt tailor-made for our interests. Whether it was a historical site off the beaten path or a bustling local eatery serving up delicious Panamanian cuisine, Lille Marie’s suggestions enriched our trip, making it a truly authentic experience. Her attention to detail, from booking our tours to ensuring we knew the best times to visit certain spots, was second to none. It was evident that she not only loves her city but also takes great joy in sharing it with visitors, making every effort to accommodate our preferences and answer any questions we had. The Waldorf Astoria Panama, with its luxurious amenities and prime location, was a delight. We cannot thank her enough for her invaluable assistance and the memorable experiences she helped create along with the rest of the staff. Fav: Free breakfast Buffett spread for entire stay(diamond member) and the champagne happy hour. Opportunity: Pool was cool even though sun was beaming and hot tub never was hot.

I really enjoyed my stay at the Waldorf. I have always wanted to stay at a Waldorf and finally got a chance while traveling with a friend to Panama. It’s centrally located within walking distance to various restaurants so you will have a variety of options. My room was spacious and had an amazing city skyline view. The food at Peacock Alley was delicious and the decor was lively. I enjoyed lounging by the pool on the hot days and sipping on a cocktail. The staff is wonderful at this location and they helped to make our stay lovely. Special thanks to Lille, Alejandro, Isabella and front desk team for being so helpful and hospitable. And we loved the Valentine’s Day cookies, they were very tasty! I would recommend staying here as it’s a beautiful hotel in the heart of the action, but enough distance to have quiet time to relax.

The staff were helpful and kind. Our room was spacious and the bed was very comfortable! We enjoyed the restaurants the hotel staff recommended very much!

The pool on the rooftop and the room

awesome

I feel that the hotel needs a major renovation to make the hotel to Waldorf Astoria Standers.

good

Our stay was great. This property is conveniently located to multiple places. We had a rental car (unfortunately they do charge for daily parking --valet) however every place we went to was 7-12 minutes away which was very convenient. Additionally the facility was clean and staff very welcoming. Will be returning!

Food down at the bar were very good. Staff very polite and helpful.

No one near to any standard of a Waldorf Astoria you call from your room reception no one answers there is one person standing there at the reception when so many people waiting Honestly, it’s not even a standard of an Hilton

property needs renewing

Lovely room. Big. Nice bedding. Good design. The four stars is because the jacuzzi Jets are not working and the temperature of the jacuzzi is not hot

Very nice hotel . They send a pastel to my room for my birthday. Breakfast too expensive for what they offer

Great service that’s hard to find these days. Great Staff!!

Lovely decor and comfy rooms

This was a great option for my first time visiting Panama. Staff was friendly and amenities were great.

No service at the pool. In 5 days I got a total of 3 drinks, only after I went and got my own the first time and later talked to the front desk about the non-existent service. I set up my own pool chair in the morning and there were no towels, etc. They also charged $22USD for a canned wine in the mini bar. In my room, there was a bbq sauce stain on the chair (I hope it’s bbq sauce at least) among other questionable issues. The service fee to bring the food to the room is nearly as much as the food itself. There are some nice staff at the check in and helping with bags, and the rooms are big. But outside of the listed amenities, the actual service itself is 2-3 star. Stay at a boutique hotel instead, there is no luxury here.

Very nice hotel in an area walking distance to everything. Only negative is there is no view other than older apartment buildings.

This hotel is so amazing! We enjoyed the elevated experience, and the staff was super friendly and accommodating!

Excellent hotel.