Good sized room. Modern and very clean.

Cafe razoavel. Hotel bastante usado

We rented a superior room located on the top floor. The gym and a small restaurant area were directly about out room. All day and night there was noise from people moving chairs, cheering for football matches, dropping things, etc. There are only 2 elevators and 1 or both of them are frequently not working. So, we were up and down the stairs to avoid very long waits for the elevator, which was fine for us, but not so great for older folks. Not once did anyone from reception greet us when we came in or our of the hotel, which is strange for Brazil where people are so friendly. The breakfast and staff in the restaurant were very good and we really appreciated that. That was such a contrast to the rest of the hotel. Stay elsewhere!

Room needed an update. Tile in shower & bathroom floor very slippery.

Centrally located. Good business hotel.

Very good service and very good personals.

This hotel is super dirty....bathrooms are incredible filthy and bed its bad, theres only one bed sheet not duvet or cover....floor dirty....towel are hard as rock....dont stay here.

Great place to stay! Breakfast buffet is excellent!

The hotel is clean, well located and the staff is very kind and helpful. The restaurant doesn’t have a broad menu but the food is good. Banzeiro, a great restaurant, is very close and offers wonderful food.

The most abysmal internet connection I’ve experienced at a hotel anywhere in the world. There was only one spot of this huge hotel it worked, on the inside roof area next to the gym where there is no air. I spoke to the staff twice and they had no idea what to tell me, and no solutions, just that they are aware there are issues with the wifi. Infuriating when you need wifi on travels or for work. Also, they don’t use fitted sheets, let alone any mattress cover on the bed which is pretty gross. So you’re bound to wake up at some point on the actual mattress if you roll over. Otherwise the place is nice and good location.

Do not stay here. We had issues with air conditioning, hot water and internet access. We asked for help and support was not available. We ask for credit for these issues and we were denied. They gave us one free dinner and the "restaurant". The buffet food was cold. 3 bad days.

Very reasonable and clean and nice accommodation.

Only 1 restaurant option for eating. Extremely tiny elevator. Kept passing the 14th floor & we had to wait 25 minutes to go down. Weak air conditioner. Not in a very nice neighborhood. Pool on rooftop was nice, but bar was not open.

Considering where this is in the world it was just fine. No place to walk at night but daytime ok. Very basic amenities. Staff very limited English but did the best they could and we could usually find someone to help us if necessary. Had to ask for a blanket...sheet only provided.

Many Viking cruise passengers stayed here. Location a bit removed from sights but Uber was great. Room was hot cuz room electricity requires key card. Left viking key card in to keep A/C running. Sheets barely fit the bed. All came loose. Needs 115VAC outlet or USB

Terrible property. 2 very small elevators, one out of order. Nothing walkable.

interior dated. cupboards come apart

Staff, especially David and James were extremely helpful, dining portions and selections ample. Asked for did not receive blanket and extra pillow.

Everything seems Dated. Not clean. Bed sheets and covering are of poor quality. Would not have stayed there if our Viking cruise is not using this motel

Staff were Extremely nice and helpful. However, facilities were not up to par. I.e. there were 2 very small elevators for 16 floors. Very difficult to maneuver, no bathroom amenities, LUKEwarm showers any time of day. No toiletries provided. Extremely thin outside walls and a dog next door to the hotel enjoyed barking all night, not to speak of the abundant traffic noise.

Room was warm when we arrived. Power was off. Initially A/C would stay on for 2 minutes and then turn off with all room power This was repaired after a short 30 minute wait. Will face long elevator waits if hotel is busy.

Good check in. Poor amenities in room. Poor buffet options...no English signage. Poor bedding, shhets didn't cover the mattress, blanket too small. Towels missing...did not bring towels when we called. No complimentary water. Elevator was not adequate to handle the crowds. Got stuck on elevator between floors. Overall, a terrible stay. .

Pros: The Intercity building really is nice, but has had its glory days. The location is good. However lack of maintenance and low level of cleanliness. Spacious rooms are a plus. Cons: Noisy ventilation system. Old dinner leftovers in the staircase that smelled really bad, many trays with dirty plates that looked like they had been left there for several days. Excrements on the toilet seat. The tables in the restaurant is not cleaned properly after previous patrons. The wifi works in common areas but not in the room. Treadmills in the gym are not functioning properly. In total I do not think I will stay again.

Good hotel. Check in guy charged me twice , since i paid on hotel.com and he re charged again. Watch out! Unprofessional

Front desk staff was awesome, very engaged and extremely helpful, 5-Stars there. Rest of hotel OK between 3 and 4 stars. Pool was not as clean as it should have been. Breakfasts excellent; dinner at hotel just OK very limited menu. Room was in good shape and size. Excellent shower.

Good but no Spanish/English speakers, also the menu was very limited in the restaurant (only 1 hamburger), but very convenient, safe and quiet

Nice IPC measures, felt secure in terms of biosecurity

O atendente Warney é um excelente funcionário , fiz uma solicitação de um problema , resolveu de imediato e quando cheguei a noite , fui pego de surpresa com uma bandeja de frutas como cortesia Fiquei muito feliz por ser tão bem tratado ! Parabéns ao hotel por ter um funcionário tão eficiente!

The property is located a bit far from the center city. The hotel does not provide any complimentary water and expects you to buy at the local store or pay exorbitant money for the water from the mini bar. The staff does not speak much English. Communicating with staff was very difficult and I had to take the front desk staff to my room to show that there was lot of noise coming from outside (A generator that runs 24x7) and I could not sleep. So I had to change the room to a higher floor on other side of the building. For the money I paid, there are several better properties in Manaus center city.

Delay at check in, broken lock, WC problems, room left unmade even I warned to have it cleaned, floor broken at thebr room, energy cut in the night (no generator), poor breakfast

As the name suggests, this is not a destination hotel but perhaps one for a quick stop. But before you book please know the following. I visited with my wife and her parents, we both had to request upgraded rooms, our room had bed bugs and theirs had mould. The staff were great when you dealt with one who and the right training. The desk at reception for tours was very good, Professional and definitely worth dealing with. Breakfast was very good. With the upgraded room you get included capsules for the coffee machine, but you had to pay minibar price for the water.. really! Pool is great and a good selection of beers. It’s advertised as 4 star but it just is not, 3 is fair, but I give a 2 star rating because of the bed bugs and their dealing with the situation. If you must book, save the trouble and book the upgrade from the start.

The staff were helpful, however the language barrier was a problem. No one spoke English. You cannot get bigger notes changed either. If you handed over a $20 for a $5 item they really struggled to find the right change