the cleanliness of the room was not very sufficient, the staff very kind, especially the guy at the reception named Alvaro,

The proximity to everything and shopping and great food places

The apartments are very nice, clean and well maintained. Excellent powerful shower and constant warm water. Staff were all very friendly and helpful. My only issue was the noise of the traffic outside which made sitting on the balcony not great (I knew I had booked this side of the building due to the cheaper price but was not expecting the traffic noise to be as bad as it was).

Midrange hotel but looking dated. Property and room need a little love. For example in room 124 the paint was peeling off of the bathroom ceiling and the towel hanger was unusable and hanging off the wall. The rooms are basic and functional with a 90’s/2000’s vibe. Location is excellent and the staff were nice for the brief interactions I had with them.

Very very good

Staff is very helpful and friendly. The building itself is a bit older but everything else was good.

confortable rooms

My first time staying at an Axel hotel, and I had a great week. It was a good sized apartment, including air conditioning, dining and seating space. The bathroom had a powerful shower and hairdryer, and an iron was available on request. The pool and jacuzzi were great and all the staff were very welcoming (reception, bar staff and cleaners), and the other guests were friendly without being full on. There was a supermarket nearby, and a 10-15 minute walk to the beach, with the Yumbo also very close. My only downside is I found the bed mattress to be too hard, so the option of a softer mattress topper would be helpful. But I’d definitely stay again.

Thanks to all at Axelbeach. Gary and I had a great time.

Centrally located with spacious apartment-style accommodations, great pool and friendly helpful staff. Alvaro, Kevin, Daniel, Dayana and Carmen were all wonderful. I particularly enjoyed breakfast by the pool every morning and the view from the balcony.

Easy and convenient stay close to Yumbo Centrum, with many choices nearby for shopping and dining. Staff and service was excellent, especially Alfonso and Kevin. Pool parties on Saturdays and Wednesdays were so fun with DJ Lucky and the Balinese beds are worth reserving with either a drink or food package. Great atmosphere and location!

Always enjoy staying at Axel Beach hotel. All the staff at the front office, bar, cleaning & maintenance personnel are always so pleasant & helpful. Kevin, the front office manager was particularly helpful on this trip. Great location close to the Yumbo centre - would very much recommend!

This was our first stay in an Adel hotel. We had high expectations but were disappointed with the quality of the room fit out. It was very functional bordering on uncomfortable. Clearly designed to be hosed down after each guest. Hopefully other Axel hotels have more comfortable rooms.

Nice hôtel, the personnel was very abordable. The appartement was clean but not at all. All was Near the hotel : shopping center, restaurants and access.

They recognised husbands birthday with balloons and cava without us even highlighting it was his birthday.

Very nice hotel and very clean. The rooms would need a little updating otherwise it was comfortable.

The hotel has good bones and although the photos are realistic they were taken years ago and don’t account for the wear and tear over time. The entire property could use a makeover. Nevertheless, it was a good location, quiet for the most part but this could be because the hotel wasn’t full. The cleaning was done daily however it was substandard. There’s a coffee maker which brews cold coffee and no kettle to heat up water. The bed was relatively comfortable but the sofa was not. It’s cheap material that sticks to your body. The pool was great but jacuzzi is cold. It’s a “gay” hotel that is heterofriendly so do expect some straight couples amongst the men. I wouldn’t book this hotel again but I also wouldn’t return to Maspalomas as it’s pretty dead and mostly inhabited by people over 60. We barely saw any young people, it was quite depressing. Most shops and restaurants are closed or empty and the food quality is lacking and bland.

Nice and friendly staff. The place itself needs a small renovation at least.

We had an amazing stay, couldn’t fault it.

Friendly resort with popular pool party to liven things up! Very good location for Yumbo.

Nice and very friendly staff.The towels were ripped , old. the bathroom needs a makeover. good location.

Great service from Kevin, Daniel and Carmen. The grounds were amazing and the pool was wonderful.

the staff is adorable the hotel is very pleasant the small downside that I would put is the bathrooms would have to be redone

As a regularly visitor to Maspalomas I’ve stayed in many hotels in the area and now come back consistently to AxelBeach as it provides the best combination of friendly staff, size of hotel room and an amazing location. From Kevin and Carmen on the front desk, to the bar, kitchen and cleaning staff, everyone is always incredibly friendly (and efficient). The rooms are incredibly clean with a daily cleaning service available This is an older hotel that was updated a couple of years ago to provide a modern environment. The rooms are like mini-apartments, with a separate bedroom, bathroom and living space incorporating a small kitchenette. I would recommend paying the extra to be on the pool/garden side of the hotel, though all the rooms are around the same size. The food service (breakfast and lunch) has improved considerably over the last couple of years and is now very enjoyable and sensibly priced. The hotel is a comfortable 5 mins walk to the Yumbo centre, with many restaurants and shops in close proximity. The beach is also walking distance from the hotel. The hotel has one of the largest pools in the area, though as with most on Gran Canaria it’s not heated. The guests have a wide range of ages which makes it more interesting. During festivals etc the hotel is very busy, outside of these has a more relaxed vibe. Regardless of age, I’ve always found the majority of guests here very friendly and nice. If you’re looking for a hotel near the action, that has a nice vibe

Great hotel. Everyone was friendly and smiling. Got great help from Daniel in reception several times. The cleaning staff always smiling, and cleaned the room early. Enough sunbeds by the pool, never difficult to fine one available. Will stay here again.

A few minor room issues leaking A/C and plumbing issues. Nothing that wouldn’t stop me coming back

The property is well-maintained, it’s in a good location and the staff are great. But it was incredibly overpriced for what it is.

The expectations were higher than the reality considering the brand and other hotels of this chain in Europe. Rooms in the average but very old style with a basic refurbishment and looks like year 80s than 2023 Receptionist very nice and supportive especially a guy named Daniel always smiling and customer oriented. For few nights is ok for longer might be boring

Decent room size and brilliant staff

Nice location. All staff are doing an outstanding job!

The hotel is very modern, clean and comfortable. The room we had was spacious and as there were three of us we certainly had enough room. The room was well stocked too if you wanted to cook for yourself. It has a great pool too, and even on the pool party day we still had space to move about. The staff were amazing, they took their time with us and made sure we had all we needed and were really attentive. A special nod to Rayco, Kevin, Cristian, Diana and Carmen for helping us out.

I had a wonderful time and will definitely stay there again. Staff were friendly , I loved the gym and swimming pool. The room was large and comfortable