i really liked my stay here i only stayed for one night but if i go back to visit santos this is where im staying, i loved the location and the place is really classic it looks like you travel back in time , just be prepared no hot water

boa

Hotel in a great location opposite the beach. Its an old style hotel which is great and they have kept it that way without modernising with room keycards and other moden trimmings. This was at first quaint and refreshing. The adjoining rooms we had as a family overlooked the beach and were very spacious with 3 singles in one room and a 3/4 and single in the other. The beds are however tiny. Enough space for the family and more. Thats where the joy ended. The bathroom in 204 was filthy. Bathmats were grey from age and overuse. Towels were clean and wrapped in plastic. The shower had different tiles on the walls as broken tiles were replaced (not serious) however the mould in the shower was terrible. So much so that it looked unsightly and very unhygienic. Showerhead broken along with a damaged cold water tap. We were unfortunate to have the previous guests soap in the very soap caked soap holder. No coffee station and only two bottles of water in the fridge. On the updside, we ate our evening meals on the lovely patio outside on the roadside with a view of the beach.The meals we had were splendid. The portions are huge and meat well prepared. The lasagna was delicious and was enough the feed three people easily. The fillet magnon was cooked perfectly and could feed two people. 10/10 for the chef. A coat of paint throughout the hotel could transform it. The bathroom in our room would take a bit more work. With effort and a springclean, this could be a great hotel.

Not what I expected. Rooms need to be upgraded. Furniture, air conditioning and TV leave a lot to be desired. Missing glass on windows. Walls show dirt, very noticeable in the bathroom. Staff, with some exceptions, not very nice. Breakfast not good when compared to other (same level) hotels in the area. Location is nice, but I will stay somewhere else next time.

OTIMA

The hotel is getting old. The room was noisy due to outside street noise. The room is getting old and needs some maintenance but I was happy with the location. The breakfast included was great, no problems with the food.

The first room was not very clean, a dead bug was on the beddings. So I requested to change the bedding or room, luckily the second room was okay. The facilities in the room and bathroom were generally old, I think they need to be well kept and maintained. The front desk staffs are lacking of communicating in English. But several staffs were kind, not all. Free breakfast buffet was good. Overpriced a bit in my opinion. The hotel location is good near seashore and shopping center.

Great experience, close to the beach and restaurants.

Good old hotel with nice breakfast. Facility is rather old, but generally OK for me.

Came to Santos on a solo vacation. Hotel is in serious need of upgrading. The WiFi service is spotty in areas. The service was excellent. A very knowledgable and friendly staff. The location is second to none in Santos. A special thanks to Iury (an excellent english speaker) who provided exceptional service during my stay.

Wifi only worked 50% of the stay and air conditioner was inadequate