The location is great to walk to the bar and restaurant district. Also can walk along the river or catch the tram to the Guggenheim Gallery. I had the single room which is a small space. Ok if you are out most of the time and want a clean shower and bed. If you ffg follow the instructions getting into the room is ok.

The location is great, with lots going on near by. This means it can get lively outside. The quirky decor makes it stand out from other hotels.

PROS: Great location (right in Casco Viejo); streets are safe and building was secure; daily housekeeping; adequate continental breakfast; staff were generally responsive. CONS: Bring noise cancelling headphones! The streets are very noisy! We had a 'compression' toilet in our bathroom and every time it was flushed, there was an extremely loud noise that reverberated throughout the floor.

Located in the heart of Bilbao Old Town very noisy at night ear plugs advisable. Self service breakfast, room clean however towels were not changed. Nice stay would recommend.

Basic accommodation but close to the old town. Good value.

When I read about this hotel people said it was “weird” & mentioned rooms being small, but since the only negative reviews we had seen dealt w/ street noise (not an issue for my husband & I who like ambient sound/use white noise machines) we booked anyway. The price was great. Here were the good things: Location. It is RIGHT in the middle of downtown/old town Bilbao. Easy 10 min walk from the Renfe station & close to metro. Also, beds are super comfy. Best we had in Spain. Now. The...not great? Would be the bathroom situation. Two words. “Toilet engine.” A lot of other reviews have mentioned this but the rooms are basically studios—meaning former bedrooms they converted into hotel rooms—by adding a glass wall & sliding door to seperate the toilet from bed. Only...the glass is transparent? Doesn’t reach the ceiling. So make sure you only stay in this hotel w/ someone you’re cool with seeing you naked/hearing & seeing you using the toilet. Back to the “engine”. To save water every time you use the sink, shower, or flush, the composter/“engine” at the back of the toilet starts up and sounds like a jet. During a shower it goes every 2 min. It’s VERY loud. We could hear the engine from the room next door, which at first I thought was my husband’s phone vibrating, so the walls were at least thick enough to muffle. The “weird”: like others mentioned, staff isn’t around. We stayed 3 nights & met the host/front desk/owner once. Everything is keycode/automatic. Overall? 3 Star

Nice little B&B in a perfect location. The staff could not have been more welcoming and helpful.

At first, I was frustrated by this hotel. Its a self-check in place where you need a code to check in and then you find your hotel key along with everyone else's with your name on it at the 'front desk' I checked in without meeting anyone who works there at all. The room was basic and small. It was ok for me as a solo-traveler but I would have been cramped to share the room with anyone else. I did have my own private bathroom which was very nice. I would have given the staff a poor rating if it wasn't for the nice man who was working the morning of my check out. He was very nice and interested in my travels. He single handedly made my whole experience much better.

At first, I was frustrated by this hotel. Its a self-check in place where you need a code to check in and then you find your hotel key along with everyone elses with your name on it at the front desk I checked in without meeting anyone who works there at all. The room was basic and small. It was ok for me as a solo-traveler but I would have been cramped to share the room with anyone else. I did have my own private bathroom which was very nice. I would have given the staff a poor rating if it wasnt for the nice man who was working the morning of my check out. He was very nice and interested in my travels. He single handedly made my whole experience much better.

Very kind and helpful staff. Their kindness made my trip unforgivable. Thank you.

This is not really a hotel. It is a bed and breakfast instead.So dont expect full services like in an hotel.Place is well located and staff is terrific!

This is not really a hotel. It is a bed and breakfast instead. So don't expect full services like in an hotel. Place is well located and staff is terrific!

Room and location excellent. Highly recommended.

Clean room and easy to find. Right in the middle of things which was great in the day but not so at night. The room had virtually no sound proofing so the sound of passers by and bin lorries kept me awake all night.

Clean room and easy to find. Right in the middle of things which was great in the day but not so at night. The room had virtually no sound proofing so the sound of passers by and bin lorries kept me awake all night.

Charming B&B hotel located in the old town of Bilbao. Welcoming and friendly.

Charming B&B hotel located in the old town of Bilbao. Welcoming and friendly.

Small but very well provisioned room. Helpful staff. Some noise from the street but to be expected in central location, no noise from other guests. Easy access to sights, bars and restaurants.

Its a nice cozy little hostal in center of bilbao's old town . Walking distance to all three Bus station (15 min walk) Rail station(Abando) is some 10 min walk and metro station casco viejo is only 2 min walk. The room though is too small or comfort. I had not seen any room so small so far. its further compounded by the fact that their is no window in the room. The breakfast is good continental and though meant only in morning but tea/coffee are available thruout the day. Overall ok except for the room size for single occupancy room. there is an issue with unmanned reception also.

Its a nice cozy little hostal in center of bilbaos old town . Walking distance to all three Bus station (15 min walk) Rail station(Abando) is some 10 min walk and metro station casco viejo is only 2 min walk. The room though is too small or comfort. I had not seen any room so small so far. its further compounded by the fact that their is no window in the room. The breakfast is good continental and though meant only in morning but tea/coffee are available thruout the day. Overall ok except for the room size for single occupancy room. there is an issue with unmanned reception also.

Make your own breakfast and swap stories with hikers walking El Camino end to end or in vacation-sized chunks. Friendly staff makes place feel like home.

Ideally located B&B in the heart of Bilbao´s Old Town. Clean, comfortable and quiet. Good value for money. I would stay again and would recommend to anybody.

Very good location right in the centre of Bilbao.

Unfortunately, photo-led disappointment. Where is that light filled room in the promo? Mine was an internal room with a window onto a dim light well, with fine views of mops and buckets. So out of keeping with the clean, bright, stylish vibe of the Alice themed designs everywhere inside.Room inside was great. Reverse cycle air con especially. Appreciated open access to the functional kitchen, with toaster and coffee maker, and generous to have staples available.Good location close to the river in the pedestrianised old streets, and close to Casco Viejo metro station, and walking distance from train station. Termibus (bus station) is easy on metro and while there are stairs to deal with at the old town end (and up one flight to Aliciazzz), it is all luggage friendly from metro to bus station.