worse service

Great value for price, good location walking distance to La Fortuna and delicious breakfast buffet.

Beautiful property grounds with a beautiful view of Arenal Volcano. Would stay here again.

Very nice bungalows with terrace, beautiful surroundings, garden and pool are just amazing.

The bad......The lights were dim, she shower fluctuated a lot without moving the setting. Pillows and beds were worn out, not enough pool chairs, no place to set toiletries or clothes. The good......people cleaning everywhere, pool was clean, sheets were clean, conveniently located, good breakfast, a/c worked well.

Great location and GORGEOUS facilities!

Super comfortable and charming place to stay. Beautiful gardens with many birds in the morning. Lovely breakfast. Great place to stay!

The property is old. The bathroom is small. Shower was good but the toilet and sink were finicky - had to operate them just right so they didn't drip. We were assigned a cabin right next to the heavily trafficked area so got noisy at times. There were empty cabins away from the reception area but not sure why we were not given those. Breakfast was good. Wifi only works near the reception and breakfast area.

Well located, good price

-the staff at the reception were very friendly -the grounds were amazing, view of the Arenal Volcano was awesome -easy walk to the downtown area with wonderful restaurants and shops

Very nice hotel close to the city center. Only downside was no wi-fi in the rooms.

Hotel is in a great location. Close to town for easy walking but far enough to not hear town noise. Staff are great and very helpful. Rooms were clean and comfortable. No wifi in cabins. Breakfast was good.

This place is beautiful and the staff was friendly. It's walking distance to the town square. The rooms have air conditioning which is nice because it can be so hot outside so nice to walk into a cool room. My son loved the pool. Breakfast was yummy and served buffet style. It also changed slightly each morning. The staff even showed us the ice machine which was nice to fill up our water bottles. I found this place by a recommendation from my friend and I would recommend.

The check in was terrible. The guy was rude and it seemed we inconvenienced him. There is no wifi in the rooms and you have to walk in the rain to the restaurant or reception for service. The shower pressure was not strong and the toilet did not flush. To make matters worse my wife was bitten all over the body.. we assume bed bites. Overall poor experience.

The pool couldn’t be used, the wifi didn’t work, tv didn’t work, the place was noisy due to construction starting before 7am, the room was not ready at 3 pm and they only provided 2 towels for 4 people, the toilet back up, we got move to a different smaller room and there was not running water after 9am. I do NOT recommend this place to anyone. I wish I could get my money back.

Overall nice but just getting extra toilet paper whenever we would run out was always difficult. Wi-Fi is not available in the rooms - only at the breakfast area. Breakfast food was ok but not great quality and always the same. Nice gardens and view on the volcano

The office staff were friendly and helpful, however the overall rating was bought down by the breakfast staff who seemed unhappy and disinterested.

Our stay here was one of the highlights of our 9 days in Costa Rica! The young man who checked us in was so nice and helpful! He had great recommendations that helped maximize our time there, and he even called the rental car agency to get their exact location and then put that in my GPS for me. The bungalows were charming and peaceful, and the breakfast was authentic, with enough choices to satisfy our group of 8. The busyness and action of the town was a short walk away, but the property was set back and surrounded by trees, giving it a very relaxing and peaceful ambiance. Watching the rain fall from the rocking chairs on the front porch in a jungle like environment was the perfect ending to an 'on the go' and busy vacation!

Beautiful grounds and excellent staff helpful and going above and beyond The hotel was clean and wiry a beautiful view of the volcano and staff and owners were spectacular

Arenal volcano view, the area , walking distance to restaurant and bars, the nature surrounding it. We were looking to stay in a cabin but were a bit hesitant (safety) reasons. However, this hotel worked out amazing !

Beds are very hard and no in room wifi and tv did not work and no hot water

Rustic rooms with good linens and furniture to play cards/eat as a family. The air conditioner was in good condition and so was the fridge. We appreciated the staff who were all very friendly. Loren at the reception even helped us order pizza to our room one evening. This is the one stay where we did not have ants in our room or bathroom. It was clean but the walls could use a good wash. The grounds here are a real plant and bird lovers dream. The volcano view is great on the rare occasion that the sky is clear. Breakfast is sufficient although we wish the restaurant was open for additional meals although the ten minute walk to town was enjoyable and very very safe. Even after dark.

Nice, clean cabin, even nicer people

Beautiful sunset, easy check in, helpful owners, and free breakfast omelette made it order. Can’t conplain for $50.

We were never told what time breakfadt was served, nor was it in any of the rules or info. We were really surprised after the advertizing of free Wi-fi, that it could only be used in the office!! NO internet anywhere else. Then, the light outside our room shone thru the window, keeping our room lite up at night, so bright I could read! Lastly, we had trouble getting breakfast because their tour buses crowded the dining room, taking all the tables AND creating a long service line. People were in line ahead of us with dirty plates, indicating they had already gotten food once, and we still hadn't even gotten any.

The view was spectacular and beautiful. They have an amazing view the Arenal Volcano. The staff was very polite and friendly. I think they need to update and upgrade. They first cabin we were placed in didn’t have a working TV, adequate plumbing or a functioning shower door. We had to demand to be moved but after that the stay was better. The breakfast was delicious they deserve a 10 out of 10. They have WiFi but it only works at the office and cafeteria area.

Lovely property with beautiful gardens and many (loud) birds in the early morning. The rooms are spacious, the beds comfortable. While the garden has a great mountain view, none of the actual rooms do as stated on the website - they are all facing each other down rows of pathways. Wifi isn't available in the rooms, only reception and restaurant. Breakfast was a buffet with reasonable choice of pancakes, eggs, sausage, toast and fruit. A nice place to stay on a quiet road, but very easy walk right into the centre of La Fortuna.

Felt some of the bathroom amenities could be improved. Lighting in the bathroom definitely needs updating. Toiletries were a little lacking. Staff was friendly, helpful and professsional.

This property delivered in all aspects. It was quiet, beautiful gardens, and cozy cabin. The staff were accommodating to some small requests we had. It is close enough to town to walk, which is very convenient, and the walk felt safe even at night. Free breakfast was convenient, though after 5 days we did get a little tired of having the exact same options; this is just a minor point though. Overall I would recommend this hotel.

Fantastic location but Arenal was clouded in so don’t always expect to see it. Town of La Fortuna (5 min walk) was very touristy and expensive Facility was lovely but weird bed configuration meant you had to climb over the bed when getting into room which were great separated cabins. The biggest issue was the internet didn’t reach rooms but only lobby and restaurant so did emails in the lobby !!! They should invest in extending the range.

Lovely hotel with little cabins on a beautiful property. Great birds and even s sloth on the property breakfast is traditional and good. Service was great. Everyone was very friendly and helpful. It’s walking distance to the town and restaurants but perfectly far away to feel like your in nature. Would highly recommend.

Good night stay and close to everything. Great Staff and good breakfast.