the stuff was very friendly. we had a great view.

convenient/ acessible

hotel food, needs improvements.. hope you have a good spanish cuisine

Big room

It is way too hot in the room no matter what temperature you set on the A/C, almost did not sleep for this reason. Also, carpet in the room is extremely dirty, got some weird spots on it. Slippers are not offered, so had to stay in the shoes all the time.

good location close to all of interesting places friendly staff good breakfast

This hotel should be 3 stars the room are old the bed are terrible

It was a perfect place to stay. Nice location just right next to the metro station and the staff are very helpful. It is a good place to recommend.

Friendly staff and accommodation to check in early

Beds were a little hard

Excellent reception at desk, modern facilities, very clean, not noisy despite the fact that it is on a major street, excellent food.

Nothing.

ROOM SERVICE, BREAKFAST

The rooms were well maintained and spacious. The staff was very welcoming and they did everything to accommodate us! The location was also good, a 7 min walk from Avenida de America metro station and a one-minute walk to Cartegena metro station. There's also a Lidl store near by incase you needed anything.

The AC could be improved, but also considering Madrid and the heatwave it was very good. The breakfast timings can also be extended to 11AM instead of 10:30.