This is fine for an overnight stay. Everything was ‘OK’ and adequate but nothing was great. It felt like a college campus. Basic accommodation, which smelled stale, conveyor belt style in and out dining room. We were happy to stay one night but happy to move on too.

The website did not warn of the massive scale of the place and we had the impression that it easore accessible from the airport. Distance given must have been the way the crow flies.

What a pleasant surprise. This hotel far exceeded our expectations at every level.

For an all inclusive it doesn’t give you hardly any choices for food or drinks. Very disappointed

This is the second time I have been to these apartments/ hotel this year (May & July) & I loved the stay both times. I will definitely be returning.

Excellent property, 30 m from sandy beach and with the huge outdoor pool. They serve delicious food.

Wonderful clean hotel with great staff and service. Plenty of space around the pool and food was great.

Hotel was central and about 20 mins walk to Puerta del Carmen. Clean, food delicious and bus transport directly outside

Spacious rooms, Good air-con, Well equipped kitchen, Great shower pressure, Large, heated pool, Good food, Great staff, Very clean complex. Ideally located for Matagorda bars n beaches.

A clean and well cared for hotel with friendly and helpful staff. Room was very spacious and well equipped. Happy days!

The room was nice and comfortable, beds very nice. The only problem was half the lights didn’t work but we reported it to the receptionist, it wasn’t a massive problem as we stayed 1 night only. The food was good value for what we paid but the only problem was the breakfast was cold and eggs overcooked, there’s a chef making eggs all morning so we got a hot one in the end. Would I stay here again, probably not but it was great value compared with other hotels and I was using the rewards night.

We had a lovely stay at these apartments apartments, but if you want a sun lounger at the pool areas you need to be up early before breakfast as we found there all taken with guests towels so we found out not to bother and go to the beach everyday.

We only stayed 1 night at the end of our family holiday. The 2 bed apartment was clean, spacious and served us perfectly it was in a quiet gated location next to a pool and all outside areas were clean and well tended too. Great buffet breakfast also.

Very good location.

An excellent stay in the beautiful Hotel Floresta. Book it now! I will be back here as soon as possible and would highly recommend to family and friends. Thanks!

Hotel is conveniently located, close to the beach and local restaurants. The rooms are spacious and clean. The pool is heated, which is appreciable during the cold months, but unfortunately not in the morning, so we couldn't take a last swim before check-out. The evening animations are quite noisy, and the rooms not very well insulated, but they stop around 11pm so we weren't too bothered. The buffet was average, with little Canary specialties and very few vegetables apart from the appetizers. Also, if you opt for half-board instead of all inclusive, then you'll have to pay for your drinks, including water. There is no option for half-board + drinks, and they charge water at 1.80 euro for 1/2 liter (you can buy an 8 liter bottle for 1.5 euro at the shop next door)! Avoid the fruit juices at breakfast, there is nothing natural in them.

good food great staffgreat location good array of bars /restaurantes good beach very clean pity about covid

Only disappointment was that it stated the pool was heated as we have a child of 3 years old and thought great only to find out no pool was heated at all so my child didn’t like it at all and he wasn’t the only one

When we arrived we had a few problems. The lights in one bedroom didnt work at all & only one light in The other. The kettle lid was broke. Saying this we told reception next morning & they quickly repaired everything. Didnt use pool or bar as only there two nights but looked nice.

Plenty going on for the children,mini golf,football pitch,tennis court etc

We has an upgraded apartment from 1 bed to 2 bed which was a pleasant surprise.Well maintained and loads of pool. many palm trees is very pleasing to look at. The pool water is cold thou apart from the main large swimming pool. Our room was a bit smelly. the furniture must be upgraded as thats the big down side of it. I would certainly come back hopefully to a different rrom.

Great little hotel, food & drinks were of a high standard & great location. Would book again.

Great hotel in good location. Staff friendly and very helpful. Was self-catering but had dinner in hotel. Great selection of good quality food. Apartment well equipped, spotlessly clean and serviced daily. Hair dryer was a hose with nozzle - impossible to style hair, no settings and hose gets very hot. Have stayed here before and had more modern hair dryer so maybe this one just hasn't been updated yet. Would definitely go back, it's well run, quiet and feels very safe. Great for couples or families. 3 pools well supervisedone.

Overall very happy with this hotel. Check in was the smoothest ive ever hand & very helpful & polite reception staff. Went self catering & looking at other reviews i feel it was the best option. Lots of choice to eat out in the surrounding area. Bar snacks were good value for during the day. The pool was extremely cold early in the day but heated up around 1-2 . This was my biggest fault with the hotel. With kids the pool should be warm from early morning. Also some background music around the pool for some part of the day would be nice to liven things up. Location is very good, just across from beach, bars, shop. Ive visited Lanzarote several times & i would have no problem returning to this hotel

We stayed for a week all inclusive when we arrived at the hotel we were created by a friendly lady at reception and were told we were going to have to wait two hours to check in as our room wasn't ready. We went for lunch at the all inclusive. Our room was nice and clean and a good size with a balcony etc and had most of the amenities you need except we didn't have an iron in the room which I personally need when travelling. The food each day was fine it wasn't anything exciting but certainly was eatable and the staff were always nice and helpful. The pool area is large and there are sunbeds etc and the hotel is located on the area we liked close to main resort but far enough to be quiet in the evenings. One problem I did have with this hotel was there were extras you had to pay for not included in the all inclusive certain drinks and snacks were on show but had to be paid for which I didn't like it's all inclusive we paid for so surely it should be. There is a limited all inclusive drinks menu which was so basic we got fed up drinking the same thing each night not much variety unless you pay for other drinks which again is feel should have been included for all inclusive guests.

Good location by beach but everything else awful. Entered room to letter saykng get ready for your departure....so welcoming. Pool big but NOT heated to 27 degrees as claimed by hotel. Food was the worst I have ever had with either no taste, cold, sour or just inedible. Even juice at breakfast was watered down and sour. We regretted paying for half board but at least we didnt waste even more on full board. Even on half board you pay for drinks at dinner unlike other hotels. You pay 1.50euro for a safe but its so small its useless. Snooker tables were marked out of order most of the time. Apartment only had air con in lounge not bedroom which only had a fan. On cold april nights there is no heating. Sofa forms the sofa bed and is rock hard. Kitchen is only minimally stocked. No free tea or coffee or even water. Hotel behind has deafening entertainment at night making sleep impossible till it finishes. Raised concerns during welcome review and got sarcastic response from hotel blaming my issues on us only staying one night. At check out we waited ages whilst they sorted other issues and they never even asked how our stay was. Also first ghing on our leaving day new beddinv was dumped outside our door as if we hax overstayed our welcome. Truly the worst hotel Ive ever stayed at including hotels less than 30 pounds, when this one was over 100!

Brilliant stay in February. Lovely and warm. Hotel was clean. Food great. Entertainment brilliant. Staff courteous and helpful

Fully equipped apartments even for all inclusive. The whole complex is very pretty and the back drop of the mountain view from our apartment 1324 was beautiful.

Hi we had a lovely holiday thank you and would visit again. Yohan/ Johan? the entertainer was superb friendly, cheerful, fun to both adults and children and we all said it was the best kids disco. We thought one pool would be heated but not convinced it was? The restaurant staff were friendly and helpful all the staff worked hard to make our staff a pleasant one so big thanks to all. Our only suggestion was the lightening in the rooms were too dim in the evenings.My daughter did lose her samsung phone. We were in room 1315 so if it is handed in please could you let me know. Thanks againKind Regards Angela Smart +447960109401

Very clean and well maintained large pool lots of sun loungers good area Service in restaurant very quick and friendly cleaning staff very good front desk good very pleased with everything

This hotel is in an excellent quiet location but close to shops, pubs, restaurants. The beautiful clean beach is within a minutes walk. The apartment was a little dated but the beds were comfortable and the apartment was clean and comfortable. Liked the fact that there was British TV channels. The food was good quality and there was a good range and choice. The staff were helpful and pleasant.

Great hotel near the beach and supply shop. Room cleaning was good, although they missed an extra day. Lovely pools. We played tennis. For all inclusive there was 2 hours free but you still had to hire the rackets and balls at 1E each item. Crazy golf was also available. The accommodation was large. It included a kitchenette with kettle, microwave and fridge. The beds were comfy. The food had a good variety and was tasty, although they do like putting meat in some of their veg. E.G. small pieces of pork in with peas, very tasty but one less thing for vegetarians to eat. Having said that there was always cooked fish every day. We took a long coastal walk into the old town and a cheap bus ride back. All the staff worked hard for the comfort of the guests. Although near the airport there was little to no aircraft noise. We had a great time