WE ARE AGED 70+. WE PAID FOR AN ALL INCLUSIVE STAY WITH FRIENDS. WE WERE ONLY ALLOWED 3 FREE DRINKS AT NEAK TIMES. MEAL TIMES LAS

Clean hotel with a good choice of pools. Reception staff were helpful however bar staff appeared to be inconvenienced when asking them for a drink and would frequently leave you standing at the bar for some time before acknowledging you were there. Food was tasty but very repetitive for both lunch and dinner and it is very rarely labelled with what the dish is, no allergy advice and no information if it is suitable for vegetarians. There is little to no entertainment but the team were nice and chatty in the evenings.

It was nice, especially for the price. Breakfast was good with a nice selection. Aircon allowed the room to be pleasant so we slept well. Would have like another pillow, but overall it was a good sleep. Jacuzzi bath was well needed at the end of a long day.

Breakfast service only 1h slot super early 7:30am to 8:30am, rooftop bar/sunlaunge area was shut. Drink was served in a broken glass (not chipped - hole missing in beer glass leg). When arrived at dinner service, person at the door got a message and was on his phone for good few minutes while the people were queuing up behind us which I found very rude.

Nice rooftop area but shame the drinks aren't included with all inclusive. Rooms spacious and clean.

I was there in mid-October so slightly out of season despite the weather being consistently in the twenties. The location was good, close to the airport and a short walk from the beach but a lot of shut shops due to the time of year. The room was small but sufficient. Had a problem with the shower leaking, used towels to mop it up and then left them in the shower to be replaced but they were just removed! From chatting to other residents, there were lots of differences in the rooms. There was no full length wardrobe, no full length mirror, and the air-con didn't work - they said they'd turned it off as it was winter(!!!) even though the first two days were 29 degrees. The pool was small and shaded for several hours each day but there was a sky deck which offered uninterrupted sun - however, they closed this on the Tuesday due to end of season!! I wasn't told this before I got there or on arrival and it was a real shame. The cocktails in the sky bar were excellent! The food was ok, bit hit and miss but I never went hungry. A huge organised holiday party arrived midweek and it was chaos in the restaurant with them there. The pool bar was short staffed at times and seating was a premium but they were generous with the servings. Sometimes the music was way too loud and the speakers couldn't cope and it also made it hard to have a conversation. There was only entertainment on two nights (the same singer both times). The staff were sometimes a bit abrupt but Carlos was lovely!

Can't give a review, when they sent us to another hotel.

Well what can I say about this holiday..... Good points - hotel was lovely, clean and food was fine. I am a very fussy and plain eater and managed no problem. Other than this there is nothing good to say. Bad points - hotel amenities and info listed it incorrect. Mini bar aka an empty fridge, asked at reception and was told no there was just somewhere to put your stuff. It was also supposed to be a non-smoking hotel but yet guests where smoking at the pool and other areas, albeit outside but some seating areas are covered. The hotel staff bar about 2 were so unhelpful, rude and could hardly speak and English. The hotel is so poorly laid out, no sign posts to show where anything was. The Sky bar as well wasn't all inclusive so any drinks had to be paid for. Don't expect any English speaking guests as they are few and far between, mostly German and Dutch. The entertainment was only in the evening, that was only until 11pm and then the bar shut down at 12pm!! You couldn't even sit in the area after to finish your drink. On the day of my check out, my pick-up wasn't until 3pm, check out was 11pm. I went to the desk about 10.40, the member of staff said check out, my reply yes, she literally at the scissors at my wrist to cut off my all inclusive bank before I had even the room key handed back. I wasn't even asked if my stay was good etc. Customer service is terrible. So so let down by the whole experience and I definitely wont be back.