Nothing to add! I liked it. Nothing I didn’t like

We arrived at the hotel about 6pm and were told that the accessible room with the roll in shower we reserved was given away. I was told that they had another accessible room but it had a tub/shower combination. Since I had already unloaded my handicap mother and suitcases and gave our car to the valet, I agreed. When we arrived at the room, it was clearly not accessible so called down to the desk and was offered a King room with a couch bed. As soon as I said that we needed to talk about it, the room I had reserved was suddenly available. We were there 2 nights and the only friendly employees were the valets. They also charge $14.99 for the same buffet breakfast that I had free at the other hotels on our trip.

Everthing

Staff and valet not friendly or welcoming. Could not even suggest a place to eat dinner

No water available for purchase. Vending machines for water/dink not working

The staff was amazing. Average hotel

Cool

When checking in I was charged twice for my stay. Deposit and all. When we noticed it we went back to the front desk and was told there wasn’t anything they could do about it and it would take 3-5 business days for it to come back. The manager said she released the funds but still nothing. That’s just a lot of money to “accidentally” take twice. When we came back up to the front desk the second time a different guy told us they have been double charging people a lot lately and that’s just what he is supposed to tell people that it’ll take 5 business days. Also.. parking is terrible. You have to use their $23 a day parking for valet or use public parking

We checked in a little early but our experience was very good. We left the car and went out throughout the town for our little excursion. We came back and had a very good experience. When we come back to this town, we are coming back to this hotel.

Rude desk help. Couldn't make.eye contact because she wouldn't take her eyes off her phone. A/C didn't work so we had to change rooms. That seemed like a pain in her ass. Next trip to Chattanooga we will check in across the street.

Not very helpful staff. Everyone seems "overworked".

The walls are very thin and I could hear all of my neighbors. The air-conditioning unit was loud. The windows made a strange rattling noise.

Just a super average stay. Parking was $23/night, no free breakfast, and no smart TV. Loved the location, staff was nice, and everything was clean.

Great location to Riverfront. Comfortable and clean.

So clean, best location so close to everything in downtown. Did not have to get back into my car and was able to see it all. Staff was super friendly and helpful. Best stay I have had

Service was fantastic though towels requested were not delivered. Window shade devices did not work. Cleanliness of lobby, hallway and room was great. Would stay here again.

The hospitality of all staff we encountered was so resourceful in every way and the property was well kept and clean from the attentiveness of your awesome staff. We're glad we came to spend our anniversary with your hotel this year see you next visit

It was absolutely wonderful, I loved the cleanliness and soft comfortable bed. I loved the dove products in the bathroom. Our over all stay was great and will definitely be staying here again in the future

Great location.. easy walk to Coolidge Park and local venues by the waterfront.

The hotel was clean, comfortable and in a great location. Downtown Chattanooga is walkable and we enjoyed dinner at the Mayan Kitchen followed by a nightcap at Home. Loved the atmosphere of Home.

Great stay

It was nice

Great staff

Kevin, the front desk associate was incredibly kind and helpful when I was attempting to use the office equipment and to print important documentation. He went out of his way to accommodate my needs!

Very nice property and quiet

Loved it !very nice and clean

Pretty nice place to stay

The pool was very disappointing

Dude at the desk was the biggest jerk ever. The lobby, elevator, and hallway of my room reek of weed. Luckily, my room was so mildewy that it didnt matter. Stayed here to svae $40 and I got what I paid for.

Wonderful staff. Great location. Would definitely stay here again!

Great place

Issues from the start with with no room availability upon arrival, entore floors smelled bad, understaffed, and hardware / finishes / comforts all in rooms were dirty, outdated or broken.