This hotel is way over hyped. “ Luxury Hotel” I have stay in the hotels all over the world and it’s pricey and just ok at best.. If the room thermostat wasn’t kept at 69 degrees “cold” humidity would come in the room and the floor would be soaking wet. A dam the towels on the outside of my door because if it rained at all water will go in the room… When trying to relax at the private “EDEN” pool the massage guys are as much of a pain in the ass as all the vendors on the public beach.. This was my third staying there and for what they charge I really question a forth time.. my first time writing a review, but there were definitely issues on my previous stays…

Property really nice, had a great room with a nice sea view, infinity pool really nice with fantastic sunsets. Pool staff really good. Reception welcome not so good, so many rules to go through then after that your passed onto the concierge welcome who try to schedule you to buy timeshare. Not great after travelling a day and half. Reception team on checkout quite rude. But overall hotel nice, food good.

It was great view always clean

Be just conscious that you must pay a resort fee that is not included either mentioned until you get there.

Everything was wonderful and we really loved the whole time in the place and the areas.

BEAUTIFUL resort. It has everything you could ask for, definitely caters more towards gay men and has an option for whichever is your way to enjoy.. There’s Mantamar Beach Club, which is a great pool party atmosphere with beach access and wait staff to bring you a good selection of food and drinks. The roof top bar was great for breakfast and every night they had drag shows and other entertainment that wasn’t bad. Eden is more chill and super relaxing, and that 50m infinity pool is really something. Very nice aesthetic in Eden The only thing I didn’t like, if I’m being honest, is the timeshare pitch. They sort of code the language and call it a “membership” and are really pushy and assumptive the way they get you to agree to the whole thing. Beware.. a free breakfast or massage is really not worth hours out of your day, unless you really want to pay them in the tens of thousands of dollars to essentially have same vacation for the next ten years, don’t do it. And “no commitment” quickly changes to them interrogating you, fishing for information. They also make it sound like they’re almost entirely members only, but i asked around, and I could not find a single person that was a “member”. Not a single person. The vibe sort of changed after the timeshare experience, because you really get the sense that is what it’s all about. The concierge and all the different employees they pass you off to are all under pressure to get you to buy this timeshare it’s obvious.

Building was beautiful and staff were very polite and professional. Rooms were clean and very comfortable.

Great service, just don’t do the timeshare peach, it takes away from the over all experience.