Great location with lovely parks/green spaces to walk about as well as shops and dining. The room was spacious and had everything we needed. The hotel was festively decorated for Halloween and pet friendly!

Two queen suite was ok. Sofa bed needs to be replaced but the beds were very comfy. Confused with valet. $49 but no valet from 11-6am. If you leave hotel, you must return before 11. Otherwise you have to find parking on the streets. Breakfast was good but couldn’t recognize who were employees. No uniforms or dress code? Overall a pleasant place to stay. Plus the price was great compared to other hotels .

Found previous guest clothes in one of the drawers and the bathroom was dirty. Front desk changed us to a different room, they were really awesome about it, but second room had a sink with food left over. Also, they do not have any parking for guests available, other than Valet Parking at $50 per day, and the options for nearby parking are well known to have vehicles broken into.

We have stayed multiple times at this property. We understand that housekeeping policies have changed. What was offered was housekeeping would be done every other day. But during our 3 night stay, we received zero housekeeping. This was disappointing...and unusual. I'm sure we will be back, but hopefully it will be a better experience.

It was an enjoyable stay. Great amenities, and the staff were friendly and helpful.

We stayed one night at the Hyatt house during our visit to the Oregon coast.Nice and clean hotel. I love the rooms with kitchen. Room was good size with modern decor. We would stay here again if visiting Portland.

Clean, food options in-house. Good service, as always.

Overall was good except the room cleaning carpet was dirty sofa was satin toilet had mildew and also shower no toilet paper was replaced we had to request two times

The room was great

Amazing staff that went out their to be helpful

The property was well maintained, the breakfast was good the only downside is the parking but it was easily resolved with spothero, I just wish there wasn't so many homeless people in the area it makes me feel a little unsafe at night.

I like the hotel itself.I am just worried about the surroundings.

Nice breakfast, close to waterfront an shops

Good customer service.

Staff is super nice and attentive. Valley parking experience was great, super quick to get the car. The lobby/downstairs area is really nice. Looks like they renovated recently. Located conveniently from the river, so good location if you like to walk around to explore. The down side for us was the cleanliness of the actual room and hallways. I think they might have been low on cleaning staff.

I liked staying at Hyatt House. Everything was clean and the staff was very helpful and friendly.

Great, clean property and close to everything you would want to be

AMAZING! My boyfriend and I LOVED IT! Amazing location, so clean, and everyone was so helpful. We are coming back in November with our kids!

Great location, great breakfast. Interiors could use a bit of a deeper clean. Dishes cups mugs etc could use a deeper clean.

N/a

Staff was excellent. Fairly young and was impressed that they communicated well and were so polite/helpful. Breakfast was the normal stuff and buffet style. Room were clean and looked good. There was some scuffs on the walls, peeling paint in one spot, but not sure if that was from a suitcase or chair. Overall very clean. Small frig/freezer in my suite as well stove top and dishes/utensils. The hotel has a 2nd floor patio that you can go out onto. the Elevator did not disappoint at all, super fast and room card was needed. I did not like the cost of the valet. $50 is overpriced. The bus line, metro, and shuttle bus was next to the hotel on that corner. Very convenient to get places if you don't need or have a car. The other cost is $20 a day for incidentals. That would have been a surprise except i did read the reviews from other people. i needed to be more on the south side of portland so this was a great spot. it was a few blocks from the river walk, Saturday market was a bit more than that. we walked to and from Powell's books store and other places in downtown. I would stay here again.

Staff awesome

Very clean, updated, modern property. Comfy bed & spacious room. Included breakfast looked great, though I didn't have time to partake:( Staff was friendly & helpful. Only bummer is very limited TV options.

The ad for the property does not outline the parking situation well; parking is valet (private company) at $49USD/night, random street parking ($3/hr 8-1900, free overnight if possible, or a parking garage down the block. It is disappointing to have to pay so much for parking after paying so much to stay. We had an incident where our vehicle was left running overnight in the valet parkade, which was resolved. However, the lack of urgency or responsibility was surprising. No one we spoke to wanted to initiate an apology, talk about the incident, or show humility about the scenario. The response to us was 'meh.' It was obvious that all the people who knew were trying to avoid a confrontation or save their own butts. Customer service involves intentional communication, humility when you're wrong for both parties, and proactive thought for resolution. It is a difficult skill. We had to make suggestions for the appropriate resolution. Overall, the property was fine to stay in. But to stand out in today's culture, it's not your property that makes it, it's the service that makes you want to come back and spend your money there.

Upstairs noisy but enjoyed our stay.

Fantastic room loved having the option of the kitchen if u wanted to cook Lovely breakfast plenty of choice Friendly staff Highly recommend

No parking lot which made me feel a little uneasy about leaving my car in a parking garage!

They really should get their own parking, if I'm staying at a hotel, I shouldn't have to pay separately for parking.

Was great and everything we expected. Loved the hominess of the room and having a separated living and kitchen. Felt like a studio we were staying in. Only downside is no 24 hour valet.

I was very happy with the accommodations. I also got upgraded. Parking prices is a bit crazy, but since I wasn’t in the hotel during the day it wasn’t as bad

Very clean & nice ran hotel.

Great place