Great central location and helpful staff who provided a lot of good recommendations for sight seeing and restaurants. The main concierge even booked us a table for dinner at a nearby hotel that he recommended.

Had a great stay!

We stayed in the family apartment not a regular room. The stairs were a little much but it made for a quiet room. We were able to enjoy family time after the day’s activities. The views of Dubrovnik were fabulous from our windows. One of the staff even met us at the city gate and helped us all the way to our room. A big thank you to Matija for the above and beyond help. Beautiful hotel in a beautiful city. We opted for the included breakfast package and the food was very good. Thanks again for everything.

Unbelievable hotel. With an unbelievable rooftop restaurant with the view everyone wants. One of the only rooftops in Dubrovnik. Try to book the Mark Verdoes room! Medieval 15th century palace converted into a boutique hotel :)

Best hotel for the service and value in Rome.

Beautiful little bead in breakfast. Fantastic location. Altho I arrived with a torrid weather, the room was very cool but not cold. Just perfect. But service, is an other level. I arrived at 3am and the gentleman that checked me in was the nicest person ever. Every one was super nice and helpful. They will address your needs even before you know you need something. I feel I was lucky to book this place. I would recommend every one to stay here

Check in went smoothly, and the front desk staff helpfully arranged for a cab to the airport following checkout. (Though we wish they had told us it was cash-only.) We appreciated that the room decor was unique and not cookie-cutter. Several items in the George Heidweiller room needed maintenance. The armoire was shimmed with folded cardboard, and the door did not fully shut. The bathroom mirror had large chips on one corner. The soap dish broken. One of the headboard sconces didn't work. The elegant high ceilings made the small room feel less cramped. Having been the victim of pickpockets earlier in our trip, we were very disappointed that the room had no safe. The air conditioning was not up to the weather conditions, and we were uncomfortably warm. The front desk staff had warned us that opening the door to the balcony would shut off the air conditioning. Though we would not have used it anyway, because it was quite small and thisclose to the building next store, offering no privacy. The tiny bedside tables barely contained the lamps on them, so they could not accommodate anything else. We appreciated the refrigerator, but the small kitchenette was baffling. There was a dish drainer atop what we assumed to be a stove. There were some pots and dishes, but nothing with which to wash them. Breakfast was absolutely delicious, making us regret that we had dined elsewhere for dinner. Overall, we did not consider this hotel to be a good value.

Nice location, somewhat busy and difficult access, but that was expected.