Loved the privacy in your own villa and your own pool chill was great but you need to get the premier pool villa in my personal opinion.

My second stay in villa since 2 years ago. Spacious room and friendly staff. Unfortunately the housekeeping standard deteriorated. Everyday I found items missing replaced or even not taken care of (such as the the tooth brush glass was 1/3 half full of tooth paste water but not cleaned). Other issues, such as missing refilling toilet paper and towels.... every time I need to call for housekeeping service. Overall except housekeeping is good though.

Nice rooms, nice Villas and helpful staffs here. Pool access rooms are recommended to those travel in group and Villas are recommended to couples. The Villa I stayed was clean and tidy which I liked very much. However, the towels in the Villa were too old to use which disappointed me.

Excellent stuff. Perfect design. Good quality. A little bit strange to arrive to lobby with the shuttle

Room was great service was average food was below average

First day after shower, water didn’t go down.. so water overflow all over the floor..we called staff and we thought they fixed it. But again and again for 2days. So stree out that you can’t take a shower at crazy hot weather and sweating all day not whenever you want because you have to worry about overflow water at shower. My honeymoon turned as nightmares. And the hotel literally at up in the hill far from pathong area so we had to pay for all the time go to pathong and coming back to hotel. And taxi, tuktuk drivers charge you extra 500bat to go to pathong from the hotel, and 400bat for coming back to hotel because the hotel location. Hotel provides you transfer bus, but the time is limited and only early night for coming back to hotel. And rooms are at hill side you can’t go to lobby your self.. always need to called buggy car..Worst...just better to get other hotel at pathong area.

Staff did not understand english very well, customer service at reception desk was a little lacking, room key card did not work 3 times, wifi kept logging us out

Nice hotel but was not aware the majority of it is still under construction. No spa, fitness yet. Employees are nice but under the impression theyre all still new and learning. The hotel is the most confusing layout in the world. Good luck getting anywhere, aka the lobby, on your first, second or third try. front desk check out is an extremely lengthy and annoying process. This place has potential but should have waited to open until they were completed and staff was ready.