it was good. with this price, you can't complain. i checked in late at night but they were helpful informing how to check in, and it was easy to do so. you might have to communicate with them through e-mails cause reception isn't 24 hours, but they answer quiet promptly during business hour. great location. very close to the subway station, many pubs to enjoy, supermarket nearby, good cafes too. good to walk around. with this amazing location and relatively very cheap price, it was above all great. love to stay anytime in future!

I regret to say that our recent reservation at the Village Hotel Bexley was extremely disappointing. The experience was marred by a significant issue that left us stranded in the middle of the night. After an enjoyable evening out, we returned to the hotel at 12.20 am only to find that we could not get the external door open via the key card we were given, as we found out later the door had been locked from the inside. Despite repeated attempts, the door would not budge. We immediately contacted the hotel and were put in touch with the owner, 'Lucky'. He assured us that he would be there in 10 minutes to resolve the issue. However, 10 minutes turned into 20, then 30, and then 40. Despite our repeated calls and increasing frustration standing out in the cold, Lucky continued to tell us he would be there in "another 10 minutes". It became apparent that he had no intention of coming to help us. My wife’s medication was in the room, and she needed to take them that evening, he was not interested, kept saying he would be there in 10 minutes. An hour later and it was clear he had no intention in coming out to assist. As a result, we were forced to find alternative accommodation at 1.15am in the morning. This not only disrupted our night but also left us feeling deeply disappointed, distressed and let down by the hotel's management. The next morning, we returned to the hotel and explained our predicament to the receptionist, making it clear that we expected a full refund.

Really friendly accommodation in the heart of Bexley Village, I was welcomed on arrival and explained everything. The whole place is spotlessly clean. It was the hottest day of the year, and even though there is no air conditioning, the building is old and it was pleasantly cool, with a fan provided in the room. Great value in a popular area of town. Would recommend and would stay again.

Inept and insensitive Manager who didn’t care myself, partner and son had barely slept due to a window not shutting on a high street full of bars and cars revving engines. After reporting to the manager that the outer window didn’t fully close (a feature of the original windows in the listed building) and the inner double glaze window used to reduce noise wouldn’t lock we were told nothing could be done but a refund would be discussed in the morning. I wedged cushions between the two windows to minimise the noise but the noise still boomed through while well after 2am. Tired and frustrated the next morning we were informed of a £15 discount and when we weren’t “happy enough” according to Lucky the manager, he encouraged us to leave a negative review. How Lucky go a job in hospitality will remain a mystery to anyone who has the misfortune of staying in a hotel he manages. Avoid this hotel if you think a “family room” should have the ability for the family to be able to sleep.

Check in was a bit wonky as no one there but all got sorted so no issues Good location and room ideal for what I needed

The Hotel was very nice , service was excellent, only downside the beds kept moving and shower wasn't the best

Nice property, hidden away in old Bexley. Good size clean rooms.

TV reception was not the great , kept dropping out or showing no signal. Wi-Fi in the room was only average at best Shower - Limited hot water or luke warm at best