My Stay at this Hotel was ok I had Beautiful Full Ocean Balcony View....i didn't get to Enjoy Pool n Beach.... it was too cold the days i was out there.....Curtain in the room had stains on it which looks like dried blood....very disturbing.....Shower drain is slow n 1st bathroom dont flush properly sometimes not at all....not enough cookware items...for the price of this Hotel specially the room i booked....everything should be perfect....Make sure rooms are in excellent conditions...

Don't stay here if you want to sit on your balcony to enjoy the view or if you have mobility restrictions! We were disappointed to find no furniture on the oceanfront balcony, which meant we couldn't actually 'relax' on it (website says 'relax on your balcony'), since that was the reason we booked that room type. We were also quite disappointed in accessibility, we were traveling with a wheelchair. The driveway up to the lobby is EXTREMELY steep and basically impossible to push a wheelchair up. When we asked at the front desk about how to get out of the hotel to the street with a wheelchair they first suggested going down the steep hill, then suggested going down stairs, which obviously wouldn't work, and finally said we could go down to the parking garage and exit that way. However, our key card didn't give us access to that floor so every time we wanted to leave we had to go to the front desk to request that we could be let out. This was a bit annoying, and was exacerbated by the fact that the 3 elevators were extremely slow (often waiting >10 min for an elevator to get from our floor to the lobby, then another >10 min wait to get from the lobby to the parking garage). On checkout day, we had to wait almost 40 min to get from our floor down to the lobby due to slow and packed elevators (we got on the 6th one that arrived). The employees working the beach were very helpful with assistance getting to the loungers (much closer together than shown in the pictures).

It took 3 days to get our room serviced. Each day they made a different excuse. One day they claimed that the "Do Not Disturb" sign was out - but it was actually showing "Clean this Room". Ultimately they admitted that the staff didn't look at it. Pool very small. Very close to beach with good services there. Beds not comfortable

Hotel is over priced not enough elevators long waıt vaiet is fine

Too crowded elevators long wait only two not enough over priced

The hotel was ok, very clean. There is parking available, but only valet parking with a charge of $44 per night. not self parking available.

Great place to stay!

Really great hotel, booked with rather low expectations, but ended up very impressed. Firstly, service was great. The reception were welcoming, staff charming, and restaurant and pool staff were effective and friendly. Secondly, the rooms were very clean. The same observation goes for the hotel itself. Staff seemed to be in perpetual cleaning mode. I would hate to be a speck of dust at the Sole - survival chances would be minimal. All in all, a great hotel in a rather family-friendly area of Miami. I detest the dreary 8 hour flight to Miami, from Europe, but will probably undertake the trip again if the Sole ( and Sunny Isles) is what awaits.