My husband and I stayed 3 nights in June, wishing it were more. We booked a king room and they gave us a corner room on the top floor facing the sea. The room was cosy, had a big tub, heated towel rack, openable window. We enjoyed the buffet breakfast, an additional £10 per person. It included eggs, beans, mushrooms, bacon, toast, yogurt, etc. The hotel is right on the water. You can easily walk to the downtown shops and restaurants in 15-20 minutes; to the ferry terminal in 25 minutes. We did the one day bus tour to isle of Mull and Iona which I recommend. We saw dolphins jumping and playing on the approach to the isle of Mull. The visit to the Abbey on Iona was wonderful. We were comfy in our room in the BW Muthu Oban and would stay there again.

The views and location

Not enough staff. Those that there were were really good and helpful. The weather was dreadful and we were told the restaurant wasn’t open so we had to go to their sister hotel further up the prom for the restaurant. We did. The food was a buffet which though tasty wasn't hot enough. Hot plates would have helped. Restaurant drinks meant a long queue at the bar as no service. Food rather overpriced for the quality and a buffet. We had no remote for our TV and none could be found. We were glad we were only staying 1 night. This 1 night was well overpriced for the quality and services we had

Curtains didn’t block out the morning light, thin walls and ceiling. Heard people all night in the hall slamming doors and walking around, the guy above me was snoring like he was in my room with me. No do not disturb signs for doors, rooms turned daily weather needed or not. Main problem was the noise And the bright light entering my room. Had to wear earplugs and eye covers to sleep

Reception manager was so kind as I was unwell with a migraine. Just needed to sleep. They let us have our room 3 hours early and had even pulled all the curtains to make the room dark for me. Kind. Next day the same man asked if I was better. Chef came to personally ask if everything was ok during breakfast. Seemed to be a family business with more of a personal touch unlike the service in a big chain hotel.

Great location, comfortable bed 👍

Room smelled of smoke, the pipes/heating were very noisy.

No way this is a 4 🌟 hotel. 2 maybe, if you don't count the quality of the beds, which I would only expect to see in a homeless shelter. Might have been 3 🌟 40 years ago, but needs a lot of work to get up to even minimal Best Western standards.

Nobody available on departure, no place to leave room key.

The staff was friendly. The bed wasn’t that comfortable but it was clean. Parking was an extra expense despite being told there was free parking. There were very few spaces available for free parking. It was a little bit of a walk to town but not bad especially since the view was so beautiful. We were greeted by a friendly face upon arrival as well as checking out. It’s nothing special. It won’t stand out as outstanding but it also won’t ruin your trip.

It's an OK property. I would rate it as 3 star

Lovely 10-15 mins stroll along the promenade to the town centre. Nice scottish breakfast but lack of kippers and vegetarian sausages. Chef's amazing vegetarian Penne Arabiata was the best I have every had at dinner. Managed to get an on site car parking space but there is a lack of parking near by. if you do find a space on the promenade then be aware that the machines some times do not print a ticket so best pay by phone to avoid wasted money. There was a loud noise from a pump near my room that was not resolved during my stay and kept me awake at times.

We stayed in the suite. A tired and drab room with wires hanging from the TVs and walls, with no pictures on the walls. The bedroom was noisy due to the outside humming of a generator. The ‘living spaces’ had vintage faux leather sofa set. Very uncomfortable. The restaurant food was plain with overcooked vegetables. The day we arrived there were new staff whom clearly had not been given any training. The cost in our opinion was extortionate for a very poor hotel that is well past its former glory. This is not in my opinion anything like the standard one expects from Best Western. Strongly recommend to choose a different hotel until Best Western management refurbishes it. We had booked for 3 nights and instead left promptly the next morning.

Nice staff, hot hot hot rooms! Breakfast was a complete shambles

Really enjoyed our stay only couple of things too say im being picky regarding no tv remote in room and staff really helpful and freindly even though they were extremely short staffed would definitely stay again

Really enjoyed our stay only couple of things too say im being picky regarding no tv remote in room and staff really helpful and freindly even though they were extremely short staffed would definitely stay again

Standard non-budget hotel. Does what it says on the tin. All the things you expect in a room. Good breakfast. Lounge area unbearably hot so not pleasant to enjoy a drink in there

Hotel location is great, when booking this hotel parking space was included but had to pay for parking on main road as the parking at the hotel is limited,hotel is a little bit run down but clean

The room had a sea view, which was nice. The room had some electric issues, plugs that were multiple points, date of checking out of date. The bed was comfy and the staff helpful.

Good room , clean and fresh. Breakfast was reasonable. Scramble eggs need to be cooked more. And was not advised restaurant was closed on visit. A bit of an inconvenient

It was a three day break and it was Nearly perfect if i Have one complaint it is that there wasn’t enough free parking although the receptionist did his best to squeeze us in. Didn’t eat in the hotel but did have an excellent breakfast on every morning. Hotel ideally situated for easily walking distance into Oban centre Would stay here again

Nice room at the front of the hotel with sea view

The Best Western Muthu Queens Hotel is in need of an upgrade. It is tired and hasn't evolved much in the last 20 years... Yet it is still priced as if it were in it's heyday.The main hotel building is a 1980's block hidden round the back of the prettier hotel front. The hotel has a bar (closed to COVID) and restaurant but the other facilities listed such as the Pool and spa aren't actually in this hotel but over at their sister hotel the 'Muthu Alexandra'To reach your room you journey through beat-up corridors with scenic views of a weed filled 'garden' and black bin bags. It was a reasonable sized room but with a worn interior that had been subject to many a 'quick fix' rather than a refurb. (Blotches of polyfilla used lavishly in multiple corners). A good sized tv and tea making facilities were provided but the mattress was old and not particularly comfortable. The Jacuzzi bath was a nice touch but the paper thin walls meant I could hear my neighbour relieving himself in the toilet next door.Breakfast was very poor: greasy, tepid and prepared from an angry chef who we could hear barking at the staff from the dining room. The audibility of his yelling also made us presume that he wasn't wearing a face mask- which is concerning. A pot on instant coffee and some lumpy milk (yep they couldn't get milk right!) literally left a bad taste in my mouth and was a good summary of the stay.A good location but nowhere near worth the money. I certainly wouldn't recommend it.

Do not book the Queens hotel unless you know for sure it is fully open.We arrived to find the hotel only had one corridor with rooms open and heated and a note to say go to the Alexandra hotel for key to room.No reception, no bar, no restaurant, no staff.Went to Alexandra Hotel 100 yds away and said we wouldnt stay in the Queens hotel as it was basically closed.They offered us ( the only room they had in the Alexandra )in an out building which was basically used by road workers, who parked there earth moving machinery directly infront of our room and left every morning around seven.But as we were only there for a couple of days we accepted as room inside was warm and comfortable.So the review for the room is for the alexadra hotel.The Muthu Queens hotel maybe a nice hotel but did not get to find out as it was basically closed and a security risk as no staff.

Slightly expensive to what it offers . But Oban is a lovely town so worth the stay

Suppossed to stay in the queens hotel but moved to alexandria didnt matter as theStaff were very friendly and helpful.if i was staying in oban i wpuldgo back there

The staff were fantastic, home from home.we look forward to coming back not to mention friends that called want to come here.

I was phoned before arrival to collect my key from the sister hotel the Alexandra. On arrival it was explained that although we could stay at the Queens would have to get breakfast at the Alexandra.The option to stay in the Alexandra was offered. We decided to take this option and were given Room 2 on the 3rd floor although the room was cold on arrival it soon heated up and was very pleasant. Although the bathroom is small it is functional and clean. Breakfast was well cooked and good choice all served at the table. One point that I noted was that some staff do not wear face coverings which was disappointing as other COVID precautions such as hand sanitiser were everywhere.

Worked there 50 years ago and wanted to see the place again. Liked the relaxed atmosphere created by the staff. Extractor fan in the bathroom faulty but staff extremely helpful about this.

Water view but small room far from the entrance. Insufficient parking.

Location amazing, room very noisy with lift and no soundproofing between rooms so I hear other peoples conversations. Lighting and no music downstairs made it feel a bit cold and unwelcoming.

Overpriced. Advertised parking onsite but minimal for needs. Park down street at "sister hotel" (Alexandra). Why not just stay there.