Very nice front desk service. Good location for the area. On a hill so quiet compare to megaluf. Enjoyed my stay. Nice pool and elevator to beach.

The hotel is quite ok. It's clean. The breakfast is ok, even if it corresponds more to the standard of a good 3* hotel and not to that of a 4* hotel. There are no a la carte dishes or anything like that. You cannot order an individual omelet. The pool bar is great. The food there is significantly better than breakfast. There wasn't a dish that I couldn't recommend. The prices are completely okay. The drinks, especially the cocktails, are absolutely ok. The rooms are clean but a bit dark and dated. There are far too few sockets in the rooms. There was a socket by the bed and one in the bathroom. There was also a USB-A socket on the bed. Far too little for 2 people. You cannot charge both smartphones and watches at the same time. Not to mention other devices. The shower is designed somewhat interestingly. The water is not held back by the shower wall and flows into the entire bathroom. The rooms are very noisy. You can follow exactly what the neighbors are doing. The location of the hotel is ok. It's at the end of the beach with a direct elevator down to the beach. This makes it possible to avoid the party area. This is right around the corner from the hotel and not for everyone. What goes on there is sometimes just horrible and embarrassing. You should be aware that Magaluf is not a place for a nice holiday and has nothing to do with the beauty of Mallorca. Hotel buildings are lined up next to strip clubs and low-quality pubs. Luckily you don't notice that much in the hotel.

Great location.

Nice staff and excellent cleaning, very nice breakfast lot of choices and good food (much better than USA average hotels), property dated, need renewal

The staff was exceptional and very very friendly. All wishes were fulfilled. We were with two small children (4 and 6 years) and the entertainment for children in the hotel was missing. I can recommend the hotel for adults and teenagers. Although the "party mile" is not so far from the hotel, the hotel is quiet.

The beds were very uncomfortable, needed to pay for a SAFE, very low water pressure, they came too early to clean the rooms while we were still there, and they never came back to clean it so our room never got cleaned.

The hotel room was inappropriate for 4 people and staff were rude in their attitude

Not a 4 star whatsoever Staff is ok but instead let me see what i can do the answer always was a sharp NO

the hotel was beautiful everything went well, but we found glass in the salad, it was 6 mm of glass that came out of my mouth, the outcome could've been deadly

Not to much to do for kids. Big plus for location (lift to the beach). Hotel with big potential.

As many have already mentioned the bedrooms are old tired abd uncomfortable with completely non functioning air conditioning

Nice location but they need to improve the beds not very comfortable.

This hotel was great. Lovely views. It’s at the top of a hill so probably not ideal for people who struggle With mobility

Amazing rooms with sea view of view of bay of Magaluf. We were room 906 and could see right down to the beach but not guess 901-995 would get less view of the bay and that 907 would get a full panoramic view. Staff very friendly. Lovely communal areas. Very modern bar, fabulous selection at breakfast Buffett- pancakes included! Modern room but some old artex walls remained. Room hallway very old but rooms modern and super comfortable beds and recently refurbished shower room.walls very thin but luckily we had non party neighbours on our quite beach break. Free pool towels. Hairdryer in room, no deposit to pay on arrival just a small hotel tax fee. Lift down to beach was great and great to use as shortcut to walk the promenade of Magaluf or walk to bars restaurants shops. Pool still a bit too cold for us to use.

The bed are not comfortable gives back pain..other than that everything else is ok

Professional service

I would give 2 start to this hotel. Very old hotel. The way they toke pictures it’s nice but the hotel is absolutely needs major renovation. Elevators are old and noisy. If the cleaner moves the chair in any floor the whole building will shake. The Air condition was not working. The food was ok not the best, but the good thing about food had taste, low variety. Overall not happy and didn’t have good experience.

Rock-hard beds, I have never experienced such an uncomfortable bed. Uncomfortable is an understatement, it was impossible to sleep. No water bottles offered after the first day - it was not even possible to BUY water. Breakfast was good. Lots of choices in food (buffet dinner) but quality was poor and taste even worse.

Location is super.

Super séjour. Personnel très agréable et très bel hôtel. Dommage que le parking soit trop petit.

Super séjour en famille. Personnel très agréable et à l écoute. Point négatif: le parking , trop petit On reviendra avec plaisir 😊

I stayed 3 nights in the room with sea view. The view is really lovely indeed. The hotel has access to the beach. The food was good and room had comfortable beds. I would come there again.

We arrived on a Friday for a 10day stay the hotel is tired which on one day of our stay meant that a piece of the terraces dropped onto the terrace below. Over the weekend the hotel had an influx of day trippers where they were round the pool drinking and jumping in the pool all very loud, this was 4 days of our holiday spoiled. There is supposed to be entertainment on each night, that was cut down to just 4 days and the gym was not open, we are aware that it is all down to covid, but paying the price we did we felt very let down. On a positive note the staff were fantastic especially Rachel who was a waitress, all the staff were very good and friendly

Great value for money Great location Very decent, diverse and healthy food A good surprise

The view and location is great. The bed and pillows are awful. The food is ok, a bit salty to our taste. The choice of food is limited as compared to other 4 stars we’ve stayed in Mallorca and Menorca, both in their buffet and snacks. The plus side is that they do not use disposable plastic cups, as a lot of the all incl. do. There were other snack choices but you have to pay extra on an all incl.! The sea had jellyfishes on one of the days we were there but there are load of fishes. If you put some bread, they’ll come in large numbers. This hotel could have been better, esp. given the location.

Great time here but wouldn’t really call it 4 star. Definitely a great 3 star hotel. The food and cafeteria staff where fantastic. Gille who assists with excursions was also really amazing. Views from the rooms are great, all bar staff were fine. Key reasons for a 3 star rating stems from the following: *whilst the property is nice, the look of the room is right for a 3 star hotel. The choices of bed sheets and decor also meet those expectations *The escalators/lifts have no sensors making them at times a bit of a health hazard. I strongly suggest this is addressed by management * No kettles in the room, we requested for one and informed we would have to pay a €20 fee to reserve one from an external vendor * No irons in the rooms The hotel is nice and would go again but defo more a 3 star hotel than a 4 star

Excellent place if you're looking for a midway point between the crazy night life and the calm of the day. Access to the beach is simply sublime and the staff is super friendly and always ready to help. We had a great time.

We stayed from 9th - 13th June. Sea view room is a must as views are fantastic. Food was superb and had good variety. Self serve juice/alcohol in restaurant was a bonus. All staff were fantastic and very friendly/helpful. Only thing that may affect other guests experience would be the noise from outside the hotel, bear in mind this is Magaluf so in season it’s hectic. I woke up to noise outside, it wasn’t a huge issue for me as I was able to fall right back asleep, however this may not be the same for other guests. Saying that it doesn’t change the fact that we would absolutely 100% come back and stay again!

The nearby bar scene is a little loud for a family

Nice place to stay, beautiful balcony view, great food. Would come back anytime

Loved this property, there was nothing at all to dislike about it. We were a group of about 12 blokes that were celebrating a 50th Birthday, so we stayed all inclusive, just for a weekend. Staff were friendly, very helpful and the food was absolutely top notch - great selection from the lunch and dinner buffets (although I never did see breakfast, so can't comment :O) I would definitely stay again. The whole group enjoyed it and nobody I spoke to had any complaints! Thanks for an awesome weekend.

Overall the hotel was nice with a great sea view. The room we were given had a terrible smell of drains in the bathroom which we reported. A technician then came and put air freshener in the room and air conditioning unit, but it was very potent and as I suffer with sinusitis I asked to move rooms which the hotel staff accommodated. The staff at the hotel particularly the restaurant staff were not very friendly.