I had the most horrible stay. -Parking Fee was not outlined in website or confirmation. Had to pay by phone. -Rooftop area was closed, not outlined on website or confirmation. -Telephone Cord was removed from phone. Had to have housekeeping move the bed to reconnect. -Pool Gate was broken. They had to open with a stool and reach over the fence. - Toilet ran all night. - Microwave in common area was dirty. -No extra blanket provided. -The staff did their best to keep up. But, I will not stay there again.

Customer service was great

The check-in staff was not very welcoming, the toilet paper holder in the bathroom was hanging off the wall, only one wash cloth for two people, Wifi was terrible at best - could not work from the facility. Did not eat at the hotel.Had to pay for parking and the hotel is located in a business complex. Will not be returning.

Nice room. Staff was friendly.

Super comfy beds!!!

The room was nice and clean. the neiborhood was safe and quiet.

The hotel is nice but the services were suck! We had 4 persons and only gave two towels. Everyday, i had to go down to get additional towels. I spoke to the manager and staffs on the first night and still had to go down to get towels for the next 4 days. Kleenex was not giving to us. They did not clean 3 out 5 days we were there! I would not recommend anyone to stay at this location! Also, they charged $15 parking per day which was not mentioned when we booked. I will definitely write a complaint to the corporate on this location.

Ok

The facility needed some improvement. No water in rooms. Rooms need upgrade particularly washrooms.

Good clean hotel. In an secluded area.

The Property was Quiet and Nice

The room was dirty we had to get another room and there were no towels we were charged for self parkimg no valet the front desk staff was terrible

Friendly staff very clean property

The hotel is beautiful and clean especially for the price. Staff was very nice and helpful. I would stay here again.

Good

It was in a nice safe area. Unfortunately the door to the bathroom kept swinging all the way out causing it to hit the adjacent door.

It is well maintained and elegant. Had restaurant and grab and go counter as well as fitness center which made it super convenient.

The property was clean and had all the amenities needed for a comfortable stay. My only complaint is you must insert your room key inside the room in order to turn on lights and air conditioner. It would have been nice if the person that checked us in would have told us that.

Smell outside the property

The maintenance man came to fix the deadbolt on my door. However, he left wood shards and a dirty towel on my floor.

Sound insulation between rooms and floors is so bad.

The whole experience here was amazing, the front desk Anita and Irene was so welcoming, informative, kind, just overall sweethearts. Angel didn’t waste anytime providing us with our microwave and even though he was on his lunch, he took a break to just fix the remote connection to our TV. Then there was Karen at the restaurant, she was kind and patient with us because we were clueless on what we would like for breakfast. She made great suggestions and was sweet as well. Our rooms were amazing, much more than what I expected! The beds are comfortable, there is so much space in the rooms that we had like a mini kitchenette. The shower was amazing as well. For the 49ers fans, this is close to the stadium. We Uber to the game and it was cost efficient, especially since the parking spaces were $100 at the stadium. Overall the stay, people and convenience is a 10 out of 10! Just Winning like we won the championship game 😂😂😂

Place is extremely clean and quite. Stayed here 3 nights this time. Absolutely no noise or issues. This is my 3rd time here for business. Won't be my last. Already booked 5 nights next week.

very noisy through the night

Great staff night manager Hector was very nice nice and professional explaining all amenity’s and services provided. We asked for handicapped room on first floor with all mobility accessible features such as walk-in shower and my back hasn’t spent such a comfortable night in bed in a long time. Thank great stay👍

Lower rating due to another occupant deciding at 2:30am that they needed to watch tv loudly.

I liked the restaurant and lounge.

The room was great and the bed was comfortable. The bathroom was nice but the lighting was a little week. A lighted makeup mirror would have been great. Nice hair dryer too. Great tv channel selection!!

Cozy beds

Outlet in bathroom did not work and the hot tub was cold when we tried to use it.

The customer service was incredible, nice clean rooms and a great restaurant downstairs!

There were bugs (probably roaches) the hotel was run down. They snuck in parking fees. So horrible