Everything thing was great except for the fact of having to pay $43 per night to park your car.

This was an extremely disappointing property. Little to no soundproofing means that you get to enjoy the nightly drag races on the street around the corner as well as every minute cough, use of shower at 3 am by your neighbour, the enjoyment of the people in the room above yours tip tapping around in high heels from midnight to 2 am, no security guards when requested, shabby hallway carpeting complete with bleach stains, loud dinging from the elevators ( when operable ), chipped walls, flaking ceilings and a bathroom sink faucet that is about to fall off. Valet parking is exorbitant and almost double what is being charged at The Graduate across the street ( we actually parked our vehicle ourselves because the rental fit in the space directly beside the driveway and there was no attendant to be found).

Great hotel at an affordable rate. In walking distance to Broadway and many entertainment and food option.

Didn't want to stay right downtown due to the cost, so we tried out the Hayes St. Hotel. It is only a block off of Broadway, but a good walk to downtown. It may have taken us 15-20 minute walk, but worth it. We elected to park in Hayes Street parking garage next block up from hotel for $28/night versus $46 valet at the hotel. Room was good, the air worked, shower was good, frig kept stuff cold and enjoyed our two night stay. The free breakfast was nothing to brag about, more like snacks. Muffins, oatmeal, danish pastries, some fruit and juices. Maybe something to just hold you over for a bit. Nice bars up around the corner too if you do not want to go downtown all the time. Red Door Saloon, Losers, Hopsmith and Chuy's to name a few. Bottom line, I would stay here again.

Great location but the hotel was a little run down. Lots of restaurant and bar choices within walking distance

Parking attendants were very helpful and friendly. But did not offer to hold luggage when we were 1 hr early for check in. Had to ask twice for fresh towels. Overall, very satisfied

Very plan . Floor in hallway by bathroom was ruiened from water damaged and door to bathroom .Breakfast was a joke to pay $42 for valet parking which i could of parked my self . As we needed someting from our car and it was right beside and behind building. Valet person was polite one chair for two people

Horrible. No internet in room for entire stay of four days. Blinds broken down position room really dark. Air smelled every time AC turned on and AC was very loud No fan in bathroom no lock on bathroom door. Really terrible experience.

Great locations. Safe walking distance to many restaurants and bars. Parking was easy (though valet was a bit pricey). Rooms were very comfortable and clean. A good bar in the hotel. Modern, stylish decor.

Very friendly staff. Hot coffee seems to be accessible all day which is a huge plus. Also fresh water

The hotel was ok however there was no cleaning done of my room during my stay and the duvet was just placed in between 2 sheets which as soon as you move the duvet it doesn’t stay together and your left with a duvet with no cover. The pillows were also super old and not fluffy. Would have been better if house keeping had refreshed the room as we ran out of towels. Breakfast was also very limited!

no room cleaning unless requested; room was dirty; window shades did not function; slept with outside light shinning in room; no hot water at bathroom sink breakfast was a waste of time and money (only protein boiled egg) other breakfast items stale out of date; no restaurants in walking distance;

The Hayes was clean and comfortable

never again at this hotel bad management and checking out two days earlier ....never credit my account as the front desk confirm with us a day before otherwise i wouldn't check out and expedia also failed in every level to get my money back?! another disappointment aftr all this years

Beware!! A lot of extra cost!

I didn’t have enough light in the room.the parking was too expensive.the amenities said parking was available. NO mention about being valet with $42 fee.we have to watch our funds and we were way out of our budget. Plus I was supposed to get a silver price and didn’t get it. Breakfast was all carbs.nuff said

The staff, location, and price were great. The room quality was poor. There was an active leak from the AC that cause the floor and area rug to be soaking wet and there was prolonged water damage. Shower fixtures were confusing and falling apart. The water pressure was a trickle. After we alerted staff about the water leak, they did move us to a new room, though the bathroom fixtures in that room were falling out of the wall. Overall, would not stay here again.

Stayed at this hotel with my wife, couple next door was screaming and fighting and throwing items all night, called down to the front desk but no one came and the fighting continued all night. We felt unsafe and wanted to cancel our second night stay, Expedia contacted the property manager who refused to refund us despite checking out before the check out time. Horrible customer support, do not recommend staying here!!

The room is clean

This hotel is the right place to stay for a get away weekend. Close to Broadway, restaurants and bars everywhere and activities too so you can leave your car at the hotel and walk anywhere. This is perfect hotel.

Slow service and long waits for the valet

Unfortunately the sinc in the bathroom was clogged , the room had a terrible smell , old cigaretts smoke the AC was load , it was expensive due to what we got

N/A

Overall great place.

Front desk service was very good. The “breakfast” was horrible. Could not even get a cup of coffee or hot water for tea.

Hotel is centrally located, reasonably priced, clean, staff is great, friendly and helpful!

Clean & modern, great for the price!! 40 mins walk to the strip

Friendly staff at the front desk, but bartender completely ignored me so I went down the street for a drink! The beds are not great and all the pillows were flat and tired. Room was reasonably clean but I did find a few random hairs that aren't mine.

The hotel was clean and the staff was very friendly. I would recommend this hotel.

Parking was easy because you have to valet for 47.00

Great location and surrounding amenities! Valet parking is over priced!

The hotel was very nice and we enjoyed it very much. Unfortunately I didn’t know that valet parking was the only parking so that was unexpected on the trip.