Had a lovely stay. Booked a superior double which was very nice. We had a balcony, large bathroom and walk in wardrobe. Comfortable large bed. Lovely decor. Corridors looked a little tired but all very clean. It is a very old building so a few creaky floors. Restaurant is beautifully decorated, great ambience, excellent food and service. The manager and his staff make you feel special. Second visit and will definitely return.

Fabulous hotel - friendly, attentive staff and great food. Possibility the best eggs Benedict that we've had in any hotel.

Our double deluxe room was lovely - very comfortable and spacious, and the little extras were much appreciated. All staff were very friendly and helpful - always responsive to our requests. A quality breakfast with interesting choices, and beautifully presented in a very pleasant dining area - (though my husband would have appreciated a stronger cup of tea). Overall, a relaxed and enjoyable stay.

Clean, comfortable room. Friendly staff.Good food. Two things I don't understand are: Why do hotels feel the need to 'dress' a bed with scatter cushions? There's nowhere to put them, they serve no purpose & they end up cluttering the floor. Why serve Alpen sachets at breakfast - it's packed full of sugar. There must be other muesli alternatives.

Large room with a separate lounge and big bathroom. Tea/ coffee facilities and a coffee machine. Lovely complimentary toiletries in the shower.

Tv reception was hit n miss the floor boards were creeky. The restaurant and adjoining coffee bar are excellent

I'd booked a superior family room, which was tastefully decorated and included all the things you would expect to see in a good hotel room. The only drawback was it was on the 2nd floor at the top of the hotel, but doesn't diminish how pleased I was with the room. The room overlooked the street and faced the church, so being higher up probably meant it was a bit quieter. Street noise wasn't an issue. Luxury toiletries in the bathroom too. Good size car park to the rear which seemed popular with those using the gym at the back. Nice garden/bowling green area to sit out in if needed. Staff friendly and helpful, nothing was too much trouble. Can't wait to stay with this chain of hotels again! (PS British Ironworks sculpture park only 3 miles away - good for families)

Room was neat and tidy, bar and restaurant was lovely, and staff were vey attentive nothing was too much. Had both breakfast and dinner there and the food was really good and piping hot. Hotel is right in middle of town and just a few mins walk to the shops. Came here to visit to the British Ironworks Centre and wasnt disappointed with either