We liked the hotel. But we found out that if we had booked through the hotel, the room would have cost less than booking it through Hotel.com.

Just hanging out with my grandson. I would recommend a luggage rack and microwave that is accessible to guest.

Lovely hotel with easy walking to coffee, restaurants, and shopping. Only complaint is that parking is difficult because the public has access to the small parking lot in front.

The only thing I didn’t like they had no Fridge Microwave And the shower wasn’t suitable to shower a 4 year old

Beautiful..

The Hacienda is beautiful, historic and just a great place to go for a quiet weekend. Such a great restoration of an old property. Beautiful lobby, rooms, restaurant and bar; one of the best values in the Tampa Bay Area! You can walk to anything in downtown NPR in 5 minutes.

We found this historic hotel very quiet, gorgeous setting, helpful staff, and the room was so clean and comfortable.

The property was lovely as was our room and the outside park. Unfortunately during our stay we were disappointed with the front desk service and the noise level coming from the restaurant. There was a party hosted until 8:30 and the amount of screaming, loud music and ruckus was extreme. We were very surprised that this was allowed. The vibration and loud noise, yelling and singing came through all the way to our room which was opposite of the party at the restaurant. Their doors were wide open. Maybe the staff can have some rules for events and ensure that everyone at the hotel is comfortable. It’s was really too much. The front desk young lady who was trying to check us in barely made eye contact or smiled when we greeted her. She continuously looked at her computer for approximately 15 min with no one else checking in and did not explain why she was taking so long but she was struggling to do this and finally asked the other young lady next to her for help, multiple times. We thought it’s ok to be new and need assistance in figuring things out but customer service includes communication and at least a smile. It looked like someone of the street without professional dress code came in and tried to check us in with ice cream bowls next to them from the ice cream shop next door. It was just unprofessional and she seemed untrained. At least look up and apologize for making us wait so long and say, “Please give me a moment.”

Beautifully renovated 1920s Hotel. Charming, quaint, super comfortable, cozy and warm…..BUT IT HAS NO USB PORTS ANYWHERE. This is inexcusable in 2024. The park adjacent to the hotel is excellent and great for walking or running and for kids. If they get USB ports, I’ll be back!

This was the most amazingly beautiful hotel I’ve seen since the Stanley Hotel. I fell in love with this place instantly and already have another stay booked !!

Private and elegant property

We had a great stay at The Hacienda. Very cool remodel and lots of areas to sit and relax outside. Staff are really friendly and everything is very clean. There is a lot to do in walking distance with a lot of picture opportunities. We will definitely stay there again in the future.

Had a wonderful visit in New Port Richey! I will stay at the Hacienda ever visit! Accommodations was good and the staff were friendly and helpful.

Adorable, darling hotel with exceptional service from reception to restaurant to cleaning service. I took my mom for a girls’ weekend and we had the most wonderful time. Easy walking distance to many places in NPR.

A superb boutique hotel, yes the rooms are small but enough for anyone, our bathroom was huge. The staff on reception and in the restaurant are friendly and accommodating. Definitely somewhere we'd like to return to.

Everything was great

Parking is awful. Entire restaurant unavailable all day Saturday due to a wedding in the lobby. Should have been arranged for hotel guests, for some access. Restaurant staff for breakfast needs some professionalism. Not attentive. Need in room coffee, cant keep up in bar, staff using coffee also.

It is a super nice hotel very clean the staff as super friendly as a bar on-site within walking distance of a bunch of restaurants in the downtown area will definitely come back again

Nicely updated hotel built in 1927 next to a park and river

I travel to this area frequently for business so I was very happy to stay somewhere different and not a chain.

The hotel was a great experience, even better than anticipated.

Beautiful setting, staff friendly and attentive .wonderful experience

Friendly staff and lovely accommodations.

Loved everything about this beautiful old historic hotel! Highly recommend! Beautiful on the inside and outside, gorgeous park, walkable to a lot of restaurants! Great family environment!

It was great. Everyone was very friendly and helpful. Room was very clean. Within walking distance of shops and restaurants. Beautiful park right next door. Will definitely stay there again

The weather friendly people everywhere

This is a beautiful historic hotel. The staff are great and responsive and the hotel, rooms, and grounds are meticulously maintained.

Parking very limited on site and can be unavailable in adjacent public parking areas

Everyone was very friendly at the hotel and very helpful. The renovations made very fashionable it also had a good location. I would stay again.

The hotel has been totally refurbished. We were on the 3rd floor which had a balcony with rocking chairs on it, quite enjoyable. Free coffee in the morning from 6:30 to 10am at the bar. Beautiful dining room with an alcove overlooking gardens done in clean blue and white, lots of light.

Loved everything about this property. It is a beautifully restored hotel, with a wonderful staff in a great location!

Great historic hotel. I was in town for one day on business and really enjoyed it . Would stay again if the opportunity presented itself. The staff was super friendly and helpful. One thing that could be better would be to add a desk in the room. It is very hard to work with a laptop.