It a a good hotel. With vast center place at the reception. Il was clean. Bathroom and bath little old

Front desk service could have been more pleasant for the person in front of me and also when it was my turn. The ladies weren’t very sympathetic to the man who was having issues with his hotel key. They eventually made him two new keys as well as gave him the original one back. When it was my turn, the one lady kept talking to the other lady after saying she could help me, making me wait until she was done instructing her coworker on something job related. She could have said excuse me for a minute or taken me and then told the coworker what to do after she was done with me. Just a little unprofessional. Neither seemed to care about service or pleasantries. The rest of the stay was great. We only needed a place to sleep after an event at MetLife that lasted till midnight. The gentleman at the front desk was pleasant when we came in after midnight and I asked about checkout time. The room was clean, cozy, near the elevator and the right temperature. Would stay there again if we go to anothee MetLife event.

Over all it was ok. It’s just a little out dated. It was clean. I could stay here again.

Stay was comfortable, breakfast was amazing, staff was caring and nice

It has been over a week and I have not gotten my deposit back from the hotel. The front desk person was very rude and hassling, giving me a hard time. I specifically said I wanted to pay a certain way and he just ran it through my card, and now as I stated before I still haven’t got my security deposit back after a whole week. Hotel was great, staff was terrible.

The room was nice, but there was a leak in the shower that spilled into the main floor of the bathroom. The bed mattress and pillows were incredibly soft from over use. May be time for an upgrade to newer ones.

Very clean

It was clean and well maintained. Fine for a night up there on business. The options at the restaurant are limited.