The hotel appears to be going through a mmake-over. While our room was decent; the plastic black out curtains were ripped and torn. It’s a shame the room was redone but they didn’t do the window treatments….

We checked into our hotel, went to our room and within 5 minutes we checked out. The room was DISGUSTING! The 2nd floor smelled like urine as soon as we walked off the elevator. The carpet in the elevator was so dirty. There was trash left in the room on a chair, the bathroom was filthy, the room was full of dust, and there was some sort of sticky residue on the desk in the room. The lady at the front desk was nice and offered to send housekeeping up but we had already booked another room elsewhere.

Not updated at all. Hot water in the shower was a trickle, complained about it and nothing was done, the handle of the shower was 2 inches lose from the shower wall. Strong marijuana smell in the elevator corridor and elevators. Breakfast was free but not good.Do not recommend and will not stay there again !

Pool was absolutely disgusting, Bedding was filthy and smelled like sweat. Bathroom was dirty and rusty, towels had hair on it. Kids loud and running around past “quiet time” staff was extremely rude.

Room had a smell

Hotel was not very clean there was garbage all over the outside carpet was stained and dirty. Breakfast looked horrible we actually ended up going out for breakfast. On a bright note the staff was friendly and courteous. Probably wouldn't ever stay there again.

It was a really nice hotel just needs to be updated

Asked for early check in and we were told the earliest that would be available was 3pm instead of 4pm so that they could ensure the room was clean but did reassure us we would then be able to check in later after our planned event. Staff were rude during check in process. The room was filthy. Had our card not already been charged we would have not stayed there. The bed side lamp was covered in dust to the point that my finger left a “clean” spot when I turned on the light. The black out curtains had splashes of something on them. The chair next to the bed had a very visible splash of something. The floor and shower in the bathroom were not clean. The bed linens did not smell fresh or clean. There was garbage (candy wrappers and such) in the light sconces along the hallway. The portions of the facility we saw looked very unkept.

I will never stay here again. They put me in a room way back in the corner and then when I tried to leave, the door wouldn’t shut. They had drywall mess in the bathroom on the floor, and there was a can of spray paint cover-up sitting on the bathroom counter. The walls are paper, thin. There was a lot of activity in the halls through the whole night and into the early morning. The girl at the front desk was sweet and kind. It is definitely a dated place and that doesn’t even bother me.

Room was very comfortable and nice, however the reminder of the hotel was dated and some areas looked in dire need of repairs. However it was clean and safe.

I made a reservation in an unfamiliar area, and unfamiliar STATE. It was important I found a SAFE, comfortable, clean hotel and the Ramada by Wyndham in Lansing, MI provided that and more! Not only was the property represented on hotels.com exactly as it appeared in person; the front desk STAFF was extremely helpful and kind! Excellent hotel, great breakfast, friendly staff, clean and enjoyable amenities! I would definitely book this hotel in Lansing, MI again!

This was just adequate for my needs and wants. The greeting for Check-In was great. The room was spacious for my needs, and clean. The bathroom had good water pressure, but very outdated, and smelled a of bit mildew. (Which I'm not surprised with not having a fan.) My biggest issue was the pool, and jacuzzi. Most of the rooms, including mine, have their window face the Pool. Which was quite noisy with lots of kids on a Saturday night, until they were ushered out at 10pm. Could we not have an adults only time after 10pm like a few other places I've stayed at? And, the jacuzzi was closed and drained. Looks like it's been that way for a while. And, I booked this hotel so I could use that. Breakfast is just an average spread of continental fare. The outdoor landscape is clean and well maintained. The indoor courtyard is a bit of an overgrown mess.

This place is extremely rundown. Even though our towels and sheets smelled of chlorine bleach, there still were stains present. Sidewalks leading up to the lobby entrance are damaged and a danger tripping hazard. When we arrived, there was the smell of marijuana being used by a group of 4-5 people standing outside one of the side entrances. At check in, staff was indifferent and non welcoming.

This is an old hotel that badly needs to be upgraded. Things are broken and not fixed (hot tub, ice machine on 2nd floor), printer in business center was out of toner for over 2 weeks. Rooms are supposed to be cleaned every 4 days, however, they only cleaned my room when I “checked out” (I checked out & back in each week). Price was good but uncomfortable place to stay.

During my breakfast I moved a chair in the breakfast dining area and a roach was underneath the chair leg. I didn't eat down in that area after that.

chair broken; dirty desks; tv not working; no shower curtain

Very quiet environment got great rest very easy access from the interstate. Room was very clean. The beds were very comfortable and we enjoyed a nice breakfast. Staff was super helpful and very kind.

Never again.

Certain areas very really dirty and smelled horrible. The shower curtain had yellow stains that smell diabolical.

Property is old and many things do not work. The price is low for this area so maybe that’s the trade off?

Staff was pretty friendly and helpful but, the facility is in dire need of upgrades. The bathroom was very small! The workout room had no fan or air conditioning and was inside the pool area—hot and humid. Best features were the facility’s proximity to the interstate and soft towels.

Cool

Under renovations so it will improve.

He

Average room.

This property was old and very very dirty.

Nice stay and friendly receptionist. Clean but tub and shower need a little help!!

Absolutely one of the cleanest nicest places I have been!!! We have stayed here twice, and it will be our stop any time we come to Michigan. Staff are very friendly and the breakfast is fantastic!!!

I booked after searching pet friendly hotels. Isssumed they would know I had a dog. Guess not. I got a not to friendly voice mail telling me we did not tell them we had a dog and would have to move rooms. We moved. To the back of building. Many of rooms back there did not even have door locks. Guess they were redoing those rooms. New key cards stopped working. Bothe rooms had toilet seats barely attached. It was quiet however. We were there 3 nights. In general the whole place seemed rundown. Not the really nice place it was inthe past

Hotel front desk had excellent customer service. Hotel has some pretty crappy rooms if u don't get the new remodeled room. Pool area actually has wood planks hanging from ceiling above the pool. If one of them fell in hit someone it could definitely cause serious injury or fatality. I booked through Expedia and got an excellent rate,just beware of you book with 3rd party you will have to ask for a better room ex. 248

The facility is outdated and in severe need of renovation. Landscaping was non existent. The carpets were disgusting and filthy. Our room stunk of mold and mildew. The furniture was woefully worn out. The one saving grace was that the king bed was in good condition and the linens clean.

The first room they gave us was dirty! There was popcorn ceiling particles all over the bed and we found a used bandaid on the chair.