The elevator is not working most of the time and it wasn’t nice for an old man like me other than that the staff wonderful and professional love them all

Lovely calm property

I recently had the pleasure of spending two nights at the Haile Grand Addis Ababa hotel, and I am compelled to share the exceptional experience I enjoyed during my stay. From the moment I arrived, the hotel's ambiance exuded sophistication and warmth. The staff's welcoming demeanor set the tone for a stay characterized by genuine hospitality. The check-in process was seamless, and the attention to detail was evident in every aspect of the hotel's design and decor. One of the standout features of my stay was undoubtedly the culinary experience. The food at Haile Grand Addis Ababa surpassed all expectations, offering a diverse and delectable menu that showcased the finest in local Ethiopian and international cuisine. Each meal was a culinary masterpiece, a testament to the skill and creativity of the chefs. Whether it was breakfast, lunch, or dinner, every dish was a delightful exploration of flavors. The level of service provided by the hotel staff was truly commendable. From the concierge to the housekeeping team, everyone demonstrated a commitment to excellence. The staff's attention to my needs and their prompt and courteous responses created an environment where I felt genuinely cared for throughout my stay. The accommodations were nothing short of luxurious. My room was tastefully decorated, offering a perfect blend of comfort and style. The attention to cleanliness and the inclusion of thoughtful amenities contributed to a restful and indulgent experience. Moreover, the

Room was clean, staffs were friendly Breakfast buffet was impressive all in all I had a wonderful time.

very beautiful hotel , excellent customer service , very delicious breakfast buffet , best Morocco , steam and sunna experience , can’t wait to come back soon , nigussie alemu

The staff are super friendly and helpful. The location is good, great views across Addis

The property is brand new, only a few months old. That being said, the property is clean, organized, and inviting. Every single staff member is amazingly friendly, gracious, and ready to assist in any way they can! The swimming pool is beautiful, and a high standard of cleanliness is maintained. It was difficult to believe that you are in such a densely populated city.

Great customer service and very clean. The food was amazing and so much to choose from. I would be happy to go back there😊