Beautiful place great set up for a family vacation

No food

No customer service at all. I reserve two rooms and i provided the payment information for the two rooms a month in advance and when I got the the property to check in there was no one to speak with,there was a number to call and so I called the number and a female answered the phone and was very rude. Let me know that there is no rooms available for me because I did not make a payment before I got to the property. It was stated online that there would be no money collected until I get to the property however, if they had wanted to collect money before I checked in, they could’ve pulled the money from my card because I didn’t provide my card information online and she was very rude and hung up the phone and that was it. I would never ever recommend anyone to use this property as a place of stay for vacation. I am a return residence that is from Hampstead district in Runaway Bay in that same area and I would never spend a dollar with this people because they are so unprofessional and organized. I got to the property at around 7:30 PM at night and could not get to stay. I had to find myself another guest house to stay. What if I did not know the area that I was in and I had my family traveling with me from the state of Florida to my home town in Jamaica that was very much on professional.

The owner is very pleasant and open -minded.

The room had an overwhelming smell of cigarettes, the ac wasnt working properly so the room was not very cool. The breakfast served was very underwhelming only toast pretty mucn. Would not recommend or return