Front desk agent was very friendly and helpful. The property was very clean.

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Convenient location. Nice pool table in lobby. Excellent gym.

Rooms were smallish. Mold around the bottom of the shower. The soap dispensers are hard for older people to use. To hard to squeeze. The breakfast buffet was not as good as some of the other hotels we stayed at during this trip.

Breakfast was fine. Enjoyed the granola and yogurt. I loved having a desk that could be moved around. It allowed me to work on my computer without bothering my husband who was trying to sleep.

The automatic blinds could have worked better. Previously someone had managed to jam up the blackout curtain. Seems like the apparatus may have messed up. We had to work hard to get the blackout curtain unjammed.

No carpet was nice, room was overall clean. Breakfast was great

The floor in the room needed a mopping it was swept clean but made my son's feet black with dirt.

This trip was our first experience with Tru hotels. We stayed at 3 during our trip. The mattresses were so comfortable that we ordered a king sized one for our own bedroom. At this location, and the other locations, the room layout was spacious and lacking in clutter. Rooms have numerous USB ports for electronics. The baths, ours were handicapped accessible, are well designed and have plentiful grab bars. The breakfast bar is excellent. Common areas are nicely appointed with games for all ages to enjoy. We have recommended Tru to friends.

Can’t think of anything.

LOCATION:

NO CHEST OR ANY DRAWERS FOR CLOTHING ITEMS - NO CLOSET FOR CLOTHES - ONLY HOOKS ON WALL FOR CLOTHES -

Nice decor. Wall hooks were helpful.

Room floor and mirror were dirty. Shower leaked onto floor outside shower door. All staff we encountered were not friendly.

Great price, super clean and great staff

Breakfast, but I did not expect better. It’s tipical

Очень приветливый персонал.Заселение прошло быстро .Шикарный завтрак и кофе для запоздалых странников))

Очень маленький номер.Не развернуться!

It was nice and clean

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Hotel was beautiful and very clean. Very pleasant staff.

Breakfast was amazing, staff was great a bit young though, lobby was fantastic with great after hours snack store and entertainment.

Bed was terrible... Hard as a rock, VERY uncomfortable sleeping. The entire reason for staying at a hotel is to get a good night sleep during your travels not to toss and turn all night due to lack of comfort. Your hotel got absolutely everything else perfect except the most important part...the bed. Also if you are going to stick with such a young staff please teach them about local restaurants so they can properly direct guests to food and entertainment in the area.

Breakfast was delicious

The parking lot was pack with trucks pulling boats and they took up several parking spaces

The cleanliness

At 12 midnight people above us on 3rd floor started making horrible noise. We called the desk and still it continued, we ended up calling again and they promised to address it but it continued till 2am. This was totally unacceptable . We needed sleep to drive many hours the next day. A miserable night.

Good location off 95. Great staff! Clean, comfortable room. Good snacks available and breakfast.

Liked everything!

Nice clean and modern

Nothing

Breakfast was fine; great pancake maker. Only stayed one night on our way to destination. Friendly staff and warmer than the room decor.

The guest rooms may take a little getting used to. They are very austere, but I liked no carpeting.

Cleanliness

Room was not ready after check out time. Could not go straight to room as Hilton states. Had to have room changed

Friendly staff, well lit parking lot. Son loved pool table

Nothing

Staff was extremely helpful with our stay, after booking.com failed to do their job and confirm the reservation we paid to booking.com online. We arrived at the hotel and an hour and 10 minutes had gone by and the hotel had still not received communication from booking .com. We had just been driving 10 hours and were very tired. We finally paid for our stay directly to the hotel and decided to try to work out the issue we were having with booking.com the next morning. Many conversations back and forth and booking .com is adamant that they confirmed our reservation even though the manager at the hotel kept checking for communication from booking.com and It has been 2 days and I still never received that confirmation email from booking.com. After complaining and telling booking.com I was going to write a review explaining our situation, they offered us a $25 refund. I will never use booking.com again. I will only book reservations directly with the hotels.

Pancake maker was cool. Omelettes were good. Staff was mostly friendly.

Pancake mix kept running out and there was no cream for coffee.

Great location and very modern and clean

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