No check in available at office at 6:00. We called the posted number for assistance, no answer. We called Hotels.com for assistance, and was told that there was definitely someone in the office that they now had on the phone on a different line. Even though I knew otherwise as I had already been to the office, I walked over again to find and empty office. I told the rep that she must be lying to you, but the rep chose to believe the hotel owner/manager which floored me. It’s also during this call that I suddenly received a message with the key code. Very poor on the part of the establishment and very poor customer service on the part of the Hotels.com representative.

Really nice

We liked staying there. It was older, but clean and safe and everything worked fine.

Great value for the money. Not fancy by any means, but comfortable and clean.

Inside the room & restroom were exceptionally clean & bed was comfortable. We received a key code to a box by door that held the key so getting in was very convenient. They did have chairs outside to sit on but there were buckets full of cigarette butts there which made it look kind of grungy. We did appreciate the lack of smoke in the rooms so I’m guessing that helps with that. The other thing that was not nice was that the remote did not work for tv. It said it was not connected to the system & without a front desk to call we were simply out of luck.

Cute property, and our key was left in the locked box. Comfortable room at a good price. We really enjoyed staying in Lansing.

Well we arrived between 6.30pm and 6.45pm and the office was closed. We’d had no comma about getting in and there was no cellphone signal to call them. Luckily the WiFi password was visible through the office window so was able to message through hotels.com. Around 8pm we got a reply and we’re finally able to get into the room. Shortly afterwards it sounded like there was a pow wow going on in the room above for about 30 minutes. Apart from all that it was an okay stay

Great communication

Check in was very difficult. No one was available

Nice place for a nice price.

Had a minor question and it was answered quickly .

Peaceful, clean stay!!!

It was quite despite being right on the highway.

Very quaint and clean and nice little motel. We didn’t spend much time there but the beds were comfy and the showers were hot. People upstairs were kind of noisy but we dealt and mostly ignored it. Will definitely be back tho.

This was a very nicely decorated quiet motel. Beds were comfortable and we just really liked it.

T

No Checkin needed, very seamless, nice and cozy on a cold winters day.

Interesting place. slept surprisingly well.

This a lovely old small town motel, because of terrible weather, we were the only customers. The room was clean and warm, and the price was right. We will definitely stay here the next time we visit Lansing.

The staff worked very quickly on issues at the motel. There were safety issues at this property which include power stips on 2 outlets that included on refrigerator/coffe pot and tv/wifi. The heator quit on the morning of our deparure,it was on,but wouldn't work. The staff used text messages to contact us,but we needed to call to contact them in a timely manner!

Everything was great for the price

It was unique, because you didn't go to an office to get a key, they send you a text with a code to get your key out of a box right by your door. We didn't see any staff to talk to, it was convenient, but we would rather get the key from an office with someone to hand it to us, I guess we are old fashioned. Read different reviews, not sure what to expect, it was an older motel, it seemed clean and plenty of towels for us, they had soap and shampoo, there was a fridge and microwave. Only two small complaints, the room freshener was extremely strong, a good smell, but way too much and one of the shades was missing the bottom part, so it didn't cover the whole window. It was a cute room and we would stay there again if we were passing through.

The little cabin was set up cute, but the bed was very uncomfortable. The rest was fine. The frig did freeze our pop.

It’s an old motel with cabin like feel. Street was very noisy with dump trucks. Porch and bathroom were a bit dirty but it was okay for the price. Room was cramped but well equipped. Sheets were very clean. Lansing was better then expected.

Typical lodging in this area ... met our expectations.

Only thing I wish they would have had was an ice maker

We had a Colorado type Cabin with a rustic interior. Everything we needed was furnished. A small refrigerator was the noisy and the only negative thing.

Cute and cozy place for a night !

Good value for the price.

There was no office personnel at check in time, we waited hours until a staff member happened to drive bye and stop to see if we needed help. The dressers were so filthy we couldn’t put our items inside as there was dirty plastic silverware are rotten food in a dresser! Cobwebs all over in the room and had giant quarter size spiders crawling on us in the night! The owner was very rude when I told her about this. Our vacation was ruined I DO NOT RECOMMEND THIS LODGING OPTION!

We enjoy staying here. It has been updated nicely. Reasonable rates. Nice quiet hotel in a nice small town. Staff nice. Would recommend.

When I clicked the link it said I was getting an entire home, once my booking was confirmed and paid for it changed to just a hotel room. I think if that is all they had to offer the other link for this place should be deleted off your site. Not happy at all. I even provoded proof of the link i clicked to show what i thought o was getting and still got scammed .