Unfortunately, our experience was less than satisfactory. Here are the key issues we encountered: Water Supply Problems: From the moment we arrived, we had issues with the water supply in the kitchen and bathrooms—it kept running out. We reported the problem to Vacasa on the day of our arrival (Friday), but no action was taken until we called again on Sunday. The property manager informed us that they hadn’t been contacted about the issue on Friday, which was frustrating. Cleanliness: The cleanliness of the property was disappointing. The bathroom floors were dirty, and there were numerous spider webs inside the house. This was definitely not the level of cleanliness we expected. Lawn Maintenance: The lawn was not mowed and the grass was too long for our little kids to play safely. This was misleading as the listing showed a well-maintained lawn, which was one of the reasons we chose this property. Insufficient Cleaning Supplies: For a group of 10 people, the cleaning supplies provided were inadequate. We quickly ran out of essentials like dishwasher pods, kitchen paper rolls, and laundry detergent, which was inconvenient. Lack of Kitchen Amenities: The kitchen was under-equipped for a group of our size. There were not enough pots, pans, or other basic kitchen utensils to prepare meals comfortably. Overall, we were disappointed with our stay and felt that the property did not meet

My family of 9 used this house for a week long stay. I would say in general, any things one could consider bad would be a personal preference. Let’s start with Pros… Pro: House is spacious. It has 3 bedrooms and 3 bathrooms. Important when you have 3 families in one house. It has plenty of amenities. The game room kept the kids entertained for hours at a time (even the grown up kids) The sauna is a nice touch, the big jetted tub in the master bedroom, the tennis court, and the access to the lake. Did we use all these features? No, but it’s nice they were there. The kitchen is large with just about every appliance you can possibly need. I think our only complaint about the kitchen is the lack of organization. Things just didn’t flow right. But, there are photos in the drawers so you know where to put things back. The only other complaint was that when we got there, the hood fan didn’t work, and half the plugs in the kitchen. We asked maintenance, but they didn’t seem to know. We finally figured it out and fixed it. (GFI needed to be reset) Your welcome lol The beds were super comfy and there was plenty of extra sheets and blankets for the pull out couches. Plenty of nature to take in. We saw deer, bunnies, and a few garden snakes too! 🐍😬 Parking is also a breeze, and the home is very private. Cons: Again this is only personal preference. But if you’re a large family with smaller kids, there’s only 2 rooms upstairs that sleep 5 total. The remaining spaces to sleep are downstairs. It worked for our family, but if our kids were little we would’ve been more concerned. Also there are SO MANY doors leading outside! 4 upstairs, and 4 downstairs. Another concern with smaller kids. But again, it was ok for our group. Not that there still wasn’t a little anxiety about it. No tvs in the bedrooms (should that matter? Probably not, but I like to wind down my day with a little tv and couldn’t), or dressers (as of this review) the master bedroom has a walk in closet that does have plenty of space to put clothes, but there is a serious lack in the other bedrooms. All in all, this house was well kept, and has all the things you could want to spend a relaxing vacation on the island. I would totally book this house again. As a side note, I also appreciated the short list of requirements to check out.

Many of the amenities (oven, home gym, sauna, video, streaming services) were non functional for the majority/ part of our stay. Disappointed to say the least. The support team was scattered and did not offer adequate compensation for being with out an oven for almost all of our stay. The home was beautiful, just not accurately advertised.

The house was great, but Vacasa was not very personal when it came to a specific request beforehand.

Brief 2-day stay started poorly. We weren’t sent check-in instructions. Luckily the back door was unlocked and the alarm hadn’t been set and contacted the managing company who then sent the instructions. Found a “boil water notice” in the kitchen. Again, contacted the company who confirmed it was in effect but disappointing that we weren’t informed ahead of time. Attempted to bbq but the propane tank was empty and so was the spare tank. Otherwise, the house was clean and the kitchen was well stocked. Wifi worked satisfactorily. Large yard for the kids but not well looked after/mowed.

We stayed for a weekend and we were in love with this home. You can tell the owner takes great care of the place and thinks of their guests needs. We will definitely be staying again in the future.