The inn is a modern built craft style, lovingly maintained. the staff is superb, offering an excellent blend of service and privacy. The beds were comfortable and inviting while the breakfast surpassed all expectations. We are going back as soon as possible.

Very comfortable room.

The breakfast exceeded expectations

The blowdryer was broken. It had a loose screen on the end sucked my hair in and pulled a chunk of hair out.

Very nice corner room with a view on the third floor, small but adequate. Comfortable bed. The lounge on the first floor was very comfortable for reading and morning tea. Breakfast was very nice, and staff was friendly. The hotel is was very quiet, but that was due in part to our visit being on a weeknight. A 3:30 check in time was very convenient for us.

There was some confusion over the breakfast serving time, we requested 8:00 at check-in but an email was sent to us the evening before which we didn’t see until we were waiting downstairs the next morning. Breakfast at 8:30 is later than we prefer as we are early risers, but that’s just us.

Warm welcome.

Very welcoming - comfortable and well furnished room, with lovely breakfast.

Attentive staff was helpful at every juncture. Despite the age of the building the amenities were all 5star including bath and the luxurious bed. The rich homestyle ambiance was exquisite with open trust in customers use of common areas. The spa, hot tub gazebo and delightful breakfast impressed. Everything about the Heron was detailed showing thoughtful care for our well being. Our stay was quiet.

Next door business operated an exhaust fan whose volume and frequency was annoying.

The whole building was charming and the people friendly. The breakfast was ample, even for one avoiding eggs and meat.

There was too little surface space in the room for my pile of papers and other things out of the suitcase. Also the shower tub was slippery - could use a mat. The lack of an elevator should be up front, but it proved not to be a problem.