The biggest problem was a combination of Booking dot com and property management engage in false advertising of ongoing construction and deficiency in basic security and fire safety that should have been disclosed. I insist on Booking dot com to be forthcoming with executive office where I can make a formal complaint and request 100% of our charges to be return. Pending the outcome of meetings to decide whether we will engage in a legal suit against property management and Booking dot com. I doesn't matter how many pages of legal protection Booking dot com has, There is a responsibility to be aware of property information, condition and accuracy.