Property was well located. Owner and staff are very nice. Property is very nice

Comfortable facility, well maintained with helpful staff

It is very old. We had the room 508. We had to walk all the way up with the baggage. The room is very old. For the check in we had to go to the other hotel two blocks away. The ac was not working. No breakfast as well.

Great potential in the future hopefully. New ownership apparently and just did not appear ready for guests. Website makes it appear as though it is set up as a bed and breakfast, not the case at all. Very nice location and the owner was very pleasant.

Property was very accommodating when I requested a room with a bathtub due to being pregnant and uncomfortable.

A great place to stay. Comfortable rooms. Close to all the restaurants and shops and lake tours. All walking distance. Nice to be in a heritage type building

A

The chateau is like a beautiful museum, well preserved and wonderfully decorated. The bed was new and everything spotless.

The hotel is great

WHAT a find! My first time to Magog but I'm sure not our last. This property has great 'bones.' It's a beautiful building, which has benefitted from loving, careful restorations--that are ongoing. Our room (#8) really was a suite. Public spaces are charming and comfortable. We were in the area for a concert at the nearby Abbae de Sainte Benoit, and it's great to know that we now have a toehold for future trips. HIGHLY recommended.

Great staff. Unique property. Great location. There is a sauna which was a nice surprise. However no breakfast as indicated in the description.

Fantastic location, large lounge space on main floor, fridge and glassware in room - we had the family room so not enough space for more than a folding chair unfortunately but it is an amazing old building that has been well cared for. Some additional face cloths would be a welcome addition.

The character of the old building was refreshing compared to modern hotels. The room was charming and clean. As I arrived late afternoon, no staff was present on site. I was, however advised by phone message where to locate the key and access code to the room and building and all went as per directives,

Had a very nice stay. Very clean

I’d stay again

The building was what is expected it is well maintained for an old building. The only little bit of inconvenience was that there was no staff on duty. We were instructed to pick up our key at other location (pretty much across the street). It was very quick though. If you want quiet…. This is the place to be. There is a lovely sitting area that you can relax by a gas fireplace and read or play cards etc.

It was simply perfect. Thank for everything

Perfect spot for what I needed!

This property is very clean. The staff is very helpful and nice.

Good

No body wash… had to run out to buy. Shower pressure too strong… no way to adjust. Noisy water sound from bathroom

Nice convenient spot! Make sure you ask for a second key in advance if you need one. The new staff was nice but communicated in english.

This is an old building, but very cozy and clean, under a new management. Breakfast will be provided in a beautiful dining room in the near future. An inviting cozy lobby well furnished with old but comfortable furniture.

Excellent

Loved the age of the property. Has a great history. Shame they did not have the staff to serve breakfast. There are some areas if the hotel showings its age and needs refurbushing. Overall the hotel is fine and i woukd probably stay again.