Property was excellent but I'll never rent another property managed by Vacasa again. Pros: House layout and location are great. Beautiful almost 360 degree views of Alligator Bay. Around 15 min drive to beach is not great but tolerable. We utilized the free beach parking at lot #4 everyday. Cons: The freezer door and trays were broken at check-in and could tell it wasn't recent but nothing done by property mgmt. 3rd floor A/C was turned off at check in and took until following day to cool off. Two coffee makers both had broken carafes. Vacasa property management uses a central/national primary contact office that is generally useless and slows resolution process. It took multiple times to request resolution/reimbursement for purchasing a new coffee maker and they have still never reimbursed. We requested repair of freezer and it took 4 days to have someone come out and they didn't resolve the issue. There is only a single standard refrigerator/freezer in kitchen, which is inadequate to accommodate food/drink storage requirements of a home listed for 16-20 people.

If you're looking for a large home with stunning views, the house is a great fit. The pictures matched what the home had to offer and from that point we were really pleased. We only had 8 people stay, and from that stand point, we were just able to get by with the supplies in the house. The kitchen has the bare minimum of pots/pans/appliances. There are no basics (spices, oil, garbage bags, aluminum foil, ziploc bags, etc.). We had to call to get propane for the grill, but then discovered the ignitor for the grill didn't work, and there weren't any lighters/matches in the house- or grill tools. On the cooler evenings we were looking forward to using the solo stove, but realized there wasn't wood so we had to hunt some down in town. We begged to get the pool heater turned on and were willing to pay for it, but despite multiple attempts no one could help us, so the beautiful pool remained unused. It was a few weeks before the season officially started, but I would have hoped they would work with us. Some of the furniture seemed to have been assembled recently and not very well. We wanted to tighten the legs of the dining table and chair so they wouldn't wobble or break, but couldn't find a tool box in the house. Bottom line - our group loved the house, but if it's not in the pictures, assume it's not there.

Very beautiful home

My family enjoyed this home tremendously. The sunsets, sun rises, and the views are amazing. The property has a pack and play and high chair which meant less for us to pack. We loved all the space inside and outside for our family of 9 to spread out. The size and number of (6) rooms and (5) bathrooms also helped with that. The proximity to Food Lion and Topsail beach was also a plus. The game room was a hit with our kids however the home needs another activity for kids (table tennis, air hockey, board games...) since the pool is closed during the colder months. The home was not ready when we checked in and even then some beds were not made. The appliances in the kitchen are top of the line and the kitchen is equipped with enough plates, cups, utensils and cookware to feed an army. It also has a blender, toaster, cofee maker and slow cooker. However it could use an airfyer. The wifi is not consistent when 3 or more people are using it simultaneously. We saw dolphins one day during our stay so I would recommend bringing your binoculars. We also saw different birds and had the pleasure of watching fishermen pulling up their cages. We also learned that there aren't any alligators in Alligator Bay which was a relief :)

I fell in love with this home from the pictures. The reality is unexplainable, it’s a feeling. The view from every window is simply beautiful. From Sunrise to Sunset you can enjoy yourself sitting outside and soaking up the sunshine while watching the birds, dolphins and fish go by along with watercraft of all sizes. The living space is great for the whole family. A great place to escape to for the privacy alone. No house next door just the water and wildlife. Relax and enjoy.

Definitely a top tier vacation home! We were delighted with the location, home, appliances, outdoor seating, parking for up to 10 vehicles. We celebrated by mom's 81st birthday with a surprise get away to Sneads Island! The beds and pillows sent you into dreamland each and every night, so comfortable and plush. The scenery, oh the scenery from any room in the house was sound view/water view or just serene view. Residing on your own personal island, no homes on either side. It was peaceful and relaxing, thus far the best VRBO rental yet.

We really enjoyed our stay. From the breathtaking views, to the small helpful items like shampoo/ conditioner and great Vacasa customer service, we really enjoyed our stay.

My work team thoroughly enjoyed our stay. The house was beautiful and well stocked. It was a wonderful place to have our team outing!