Hotel location is good as it's very near to the train station and highway bus centre. Room condition is average as the furniture is a bit worn out. No daily cleaning of rooms but you can leave your rubbish/garbage and towels outside your room in the morning and they will provide you with new towels (hang outside your door). There's a small microwave for common use but you will have to bring the food back to your room to eat (no common area to eat). Hotel can arrange luggage delivery to your next hotel destination but not to the airport. For luggage delivery to airport, you can go to Yamato Transport counter/shop at the Kanazawa train station. Surprise part of the hotel - they provide free amenities like sachets of cleansing oil, face wash, lotion, moisturizer in the reception lobby. I found these super convenient! Overall, will choose this hotel again only if the price is lower than the surrounding hotels

Excellent location right across from main train station and a nice walk to the places I wanted to see, like the castle and main garden. All checkin was via a kiosk, so no service to speak of. But all smooth. Comfortable bed but not so great on pillows.

Excellent hotel near Kanazawa station. The check-in/out machines worked well. Cleaning 1 night every 4, amenity bags left on door on non cleaning days. No fan in the washroom so had to run the air con on dry mode. Free drink bar in the lobby and amenities such as bath bombs, combs, toothbrushes. Overall a very nice hotel would return.

We had a great stay at the hotel, the service was excellent!. The location was also very advantageous for a tourist, near the train station. Overall we had a wonderful stay.

The room was lively and quiet and we appreciated the amenities provided. It is very close to the train/bus station making it convenient to visit all the sites. We enjoyed everything about our stay.

very clean; comfortable bed; quiet sleeping time

Very mixed experience. We stayed three nights in Kanazawa. The hotel is conveniently located and the facilities were really good for the price. Unfortunately, despite asking several times, it was not possible to get two comforters for the double bed. This unfortunately affected our sleeping comfort and negatively impacted our experience.

Very good 😊