The manager/ front desk was prefect and very warm. She made sure every need was met including bringing softer pillows to help my sleep. Location was excellent with the beach and many bars&restaurants within steps

Great customer service

Hotel did not respond to Contact Us for delayed checkin unable to checkin, money taken and no response to the previous communication. They auto checked out the accommodation taking the money for 3 days the morning after. Hotels.com declined to assist. Hotel contact us just led to virtual chatbot..advice to western traveller is to avoid. In a word a shambles and lost money...

Perfect service

Very helpful, polite staff, like Khant literally in the middle of all the activities, food, foot massage, money exchange, shopping Short walk to nice, big mall and pattaya walking street

I would stay here again but I am not very picky. It was clean and convenient. The staff was great.

Even though it’s in the middle of everything, the room was very quiet. The personnel, particularly Emmy was a great hostess, very kind, fun, and attentive. If you are looking for a comfortable room in the middle of everything, I recommend it.

It was a great stay for 13 nights. Lovely room Everyone was so helpful nothing too much trouble. Always a smile & so friendly, always someone available day or night. The bed was comfy, room cleaned everyday. Changed towels everyday too. So clean. They provided tea, coffee, coffee mate & a kettle. They provided shower, hand soap & shampoo. They also provided beach towels if you needed them. 3 minute walk to beach, gorgeous by the way. Also 3 minutes from Bangla walking street!! The shower was brilliant, a proper shower!! There is a roof top area for venues, parties etc. Fantastic view from there. We upgraded to a Seaview room Brill idea. So happy with our stay just a bit noisy but thats Thailand.!!! Will definately stay again. There is an Indian restuarant attached to the hotel, food was so tasty.