Highgate House is in a stunning location but we encountered a number of issues with the house. The refrigerator didn’t work and most of our food spoilt. The pool wasn’t warm and despite receiving instructions on how to turn the thermostat up it didn’t get warm enough for the children to swim in (22 degreees). There are only4 sunloungers and 2 chairs at the pool and the pool terrace was not maintained with many weeds growing through the paving. No airers or clothes line or basic cleaning tools were provided. I would definitely not recommend this house, especially for the high cost charged. It could have been a stunning stay with a bit more care and customer service. The host has since denied all our issues. AVOID!