Room was dirty, crumbs, smears on the mirrors and stains on the bedding. We wanted to stay a couple night before Disney. This is the worst Hilton I’ve stayed in.

Room was dirty, crumbs, smears on the mirrors and stains on the bedding. We wanted to stay a couple night before Disney. This is the worst Hilton I’ve stayed in.

It was a good stay. We were able to check in a little early. I did have to call twice to request for more pillows but they did apologize for the delay. The bed was a bit lumpy. The pool area was very nice however there was broken concrete with caution cones in a section near the steps. Great view from oceanfront room however the adjoining roof with large ac units was loud when it kicked in. Overall it was a nice stay.

It was a good stay. We were able to check in a little early. I did have to call twice to request for more pillows but they did apologize for the delay. The bed was a bit lumpy. The pool area was very nice however there was broken concrete with caution cones in a section near the steps. Great view from oceanfront room however the adjoining roof with large ac units was loud when it kicked in. Overall it was a nice stay.

The check in was okay. It was late and I had just finished a lengthy road trip in the rain. The young lady with a busy desk was doing her best to manage check ins, guests, and incoming calls and was polite. Check in to 423 The room was average. Upon using the rest room I noticed there was water all over the shower as if someone had just used it. I found that to be something I could overlook. Promptly I looked over the menu for the starlight restaurant. I called down and ordered and unfortunately they do not have room service so they call you when ready and you run down and pick it up as take out. The food was delicious. I had actually ordered two entrees just in case I didn't like something. The brisket was delicious however not a fan of the fettuccine Alfredo. Alfredo sauce was creamy but minimal flavor. Later In the night using the restroom I noticed that the toilet was not flushing at all. In the a.m the shower did not get hot , only warm. I mentioned this upon check out which the gentleman was friendly. However, the mention to put in a work order for the toilet and the shower was not even acknowledged that I was speaking. Check out was simple and the rest of the common areas where busy. The gentleman at Starbucks was fantastic. The pool was simple and the beach access is also great.I did stay at a parent property the following night with a much more positive experience with better amenities for a better rate.

The check in was okay. It was late and I had just finished a lengthy road trip in the rain. The young lady with a busy desk was doing her best to manage check ins, guests, and incoming calls and was polite. Check in to 423 The room was average. Upon using the rest room I noticed there was water all over the shower as if someone had just used it. I found that to be something I could overlook. Promptly I looked over the menu for the starlight restaurant. I called down and ordered and unfortunately they do not have room service so they call you when ready and you run down and pick it up as take out. The food was delicious. I had actually ordered two entrees just in case I didn't like something. The brisket was delicious however not a fan of the fettuccine Alfredo. Alfredo sauce was creamy but minimal flavor. Later In the night using the restroom I noticed that the toilet was not flushing at all. In the a.m the shower did not get hot , only warm. I mentioned this upon check out which the gentleman was friendly. However, the mention to put in a work order for the toilet and the shower was not even acknowledged that I was speaking. Check out was simple and the rest of the common areas where busy. The gentleman at Starbucks was fantastic. The pool was simple and the beach access is also great.I did stay at a parent property the following night with a much more positive experience with better amenities for a better rate.

The hotel is in a great place for all the shops and everything is within walking distance. The staff is great and very helpful. And is in a great location to the ports for all your cruises

The hotel is in a great place for all the shops and everything is within walking distance. The staff is great and very helpful. And is in a great location to the ports for all your cruises

Overall it was good but for five floor they have 2 elevator but only one was working not good at all in the Labor Day weekend umm is a lot to thing about specially with their prices.

Overall it was good but for five floor they have 2 elevator but only one was working not good at all in the Labor Day weekend umm is a lot to thing about specially with their prices.

The dining was awesome, room was so so

The dining was awesome, room was so so

This was our favorite hotel during our vacation

This was our favorite hotel during our vacation

Every other day housekeeping is inadequate for a beachfront hotel. Towels are used more frequently than standard hotels. Trash cans need emptying daily. Outdoor shower for sand needs to be replaced as it barely worked. Shower needs to be upgraded. Liked everything otherwise but these items should be addressed for the prices being charged.

Every other day housekeeping is inadequate for a beachfront hotel. Towels are used more frequently than standard hotels. Trash cans need emptying daily. Outdoor shower for sand needs to be replaced as it barely worked. Shower needs to be upgraded. Liked everything otherwise but these items should be addressed for the prices being charged.

Dirty!

Dirty!

everything was great, only one minus - there are few sunbeds and chairs on the beach and they are removed at 5 pm

everything was great, only one minus - there are few sunbeds and chairs on the beach and they are removed at 5 pm

Just didn’t feel like a 4 star hotel/ particular the bathroom

Just didn’t feel like a 4 star hotel/ particular the bathroom

The hotel was fair for the price. The staff, and location were great. Hotel needed some work. The bathrooms were dated, and common areas could’ve been better maintained.

The hotel was fair for the price. The staff, and location were great. Hotel needed some work. The bathrooms were dated, and common areas could’ve been better maintained.

Room was very clean and neat. Staff was friendly and professional. My family was especially impressed with Starlite restaurant with food. Portion was great (amount before inflation) and everything (dinner) we ordered were so tasty. Coco beach was so quiet and family friendly. You walk 30 seconds from hotel promise. Wish we stayed longer.

Room was very clean and neat. Staff was friendly and professional. My family was especially impressed with Starlite restaurant with food. Portion was great (amount before inflation) and everything (dinner) we ordered were so tasty. Coco beach was so quiet and family friendly. You walk 30 seconds from hotel promise. Wish we stayed longer.

Not worth the large price for a room. Look elsewhere.

Not worth the large price for a room. Look elsewhere.

Nice clean hotel with access to beach.

Nice clean hotel with access to beach.

Location is close to beach, Publix grocery, and few restaurants. BUT, the in-room A/C units are very loud, suite layout awkward, clunky elevators, no strings to dry beachwear, folding sofa is very uncomfortable.

Location is close to beach, Publix grocery, and few restaurants. BUT, the in-room A/C units are very loud, suite layout awkward, clunky elevators, no strings to dry beachwear, folding sofa is very uncomfortable.