Very old furniture Cleaning was poor Had a lot of difficulty to get a printed bill at the check out Definitely not worth the money

Very old furniture Cleaning was poor Had a lot of difficulty to get a printed bill at the check out Definitely not worth the money

Amazing one week stay hotel Royal. Classic decoration, clean. Absolutely gentil staff, locación is just perfect!!

Ok hotel

Amazing one week stay hotel Royal. Classic decoration, clean. Absolutely gentil staff, locación is just perfect!!

best! strongly recommend

best! strongly recommend

Amazing place. Great rooms. Fantastic food.

We spent 6 nights in hotel Royal before we decided to move out despite having prepaid a junior suite which was non-refundable. We initially had an executive room, which was OK. A bit cramped for 3. Despite being on the 5th floor the is considerable noise from Rue Lausanne. After 2 nights we were moved to a junior suite in another unrenovated part of the hotel. Here the safe did not work, neither did the coffee machine and a sink was clogged. The coffee machine was replaced, the other issues were unresolved. We had an unpleasant night as the bed was old and lumpy. After complaining at the front desk we were moved to the newer part. Housekeeping was sketchy. We found medicine in a niche near the head of the bed, parts of a childrens drawing a a bottle cap on the floor. We had 3 nights in this room and had to ask for housekeeping to empty bins, replenish coffee/tea and make beds. Every day. Front desk was marginally helpful, borderline arrogant with the exception of the 2 doormen mr. Joao and mr. Fikret who were a pleasure. Though well situated, there are better, more comfortable and less expensive choices in Geneva than Hotel Royal.

We spent 6 nights in hotel Royal before we decided to move out despite having prepaid a junior suite which was non-refundable. We initially had an executive room, which was OK. A bit cramped for 3. Despite being on the 5th floor the is considerable noise from Rue Lausanne. After 2 nights we were moved to a junior suite in another unrenovated part of the hotel. Here the safe did not work, neither did the coffee machine and a sink was clogged. The coffee machine was replaced, the other issues were unresolved. We had an unpleasant night as the bed was old and lumpy. After complaining at the front desk we were moved to the newer part. Housekeeping was sketchy. We found medicine in a niche near the head of the bed, parts of a childrens drawing a a bottle cap on the floor. We had 3 nights in this room and had to ask for housekeeping to empty bins, replenish coffee/tea and make beds. Every day. Front desk was marginally helpful, borderline arrogant with the exception of the 2 doormen mr. Joao and mr. Fikret who were a pleasure. Though well situated, there are better, more comfortable and less expensive choices in Geneva than Hotel Royal.

I stayed here for work and enjoyed it so much that I made a reservation here when my family joined me. The staff was very helpful including with assistance buying online soccer tickets in Zurich. This is an older property but we were very comfortable and enjoyed Le Bistro restaurant. Most importantly the location truly couldn’t be beat! The free 15 tram made getting around so easy. The hotel is an easy walk to Lake Geneva and the old city.

Disappointing stay. Room was not ready an hour after the check in time and the hotel did not offer anything as simple as a tea or coffee while we waited. The air conditioning did not work in the room which made it very uncomfortable given it was a hot weekend

Disappointing stay. Room was not ready an hour after the check in time and the hotel did not offer anything as simple as a tea or coffee while we waited. The air conditioning did not work in the room which made it very uncomfortable given it was a hot weekend

Friendly helpful staff, really nice room, comfy beds, clean - absolutely perfect. Very many thanks - would definitely use again.

Friendly helpful staff, really nice room, comfy beds, clean - absolutely perfect. Very many thanks - would definitely use again.

I stayed here for business and found it very convenient. The property is older but the rooms are large and overall it’s a good price to quality ratio. Food shopping nearby meant not every meal had to be eaten in a restaurant. The staff were really outstanding and helpful.

I stayed here for business and found it very convenient. The property is older but the rooms are large and overall it’s a good price to quality ratio. Food shopping nearby meant not every meal had to be eaten in a restaurant. The staff were really outstanding and helpful.

We loved it here! The sauna is amazing- dry, cold shower, steam, cold shower, relax on the lounger! The fitness center has a good supply of free weights (dumbells) so you can get a good workout. Room service was quick and efficient, and we loved the room!

We loved it here! The sauna is amazing- dry, cold shower, steam, cold shower, relax on the lounger! The fitness center has a good supply of free weights (dumbells) so you can get a good workout. Room service was quick and efficient, and we loved the room!

Just a classic city hotel ,at a very convenient neighbourhood of Geneva, near to public transportations-metro,tram,..-. The room was very comfortable. The air- conditioning system was very “wick” ,couldn’t cooling the room and it was a bit “warm” …

Just a classic city hotel ,at a very convenient neighbourhood of Geneva, near to public transportations-metro,tram,..-. The room was very comfortable. The air- conditioning system was very “wick” ,couldn’t cooling the room and it was a bit “warm” …

Recommend

Recommend

Room is very small. There is a fridge and coffee kettle . The AC was terrible. It was a sweaty night- the windows do not open. 😔

Room is very small. There is a fridge and coffee kettle . The AC was terrible. It was a sweaty night- the windows do not open. 😔

Close to the train station and public transportation. I was hesitant about the neighborhood but it is safe. I took detour on my last night in Geneva and ended up on the red light district. It is located about 5 blocks away from the hotel. Needless to say, i quickly went to the main road where the hotel is located.

Close to the train station and public transportation. I was hesitant about the neighborhood but it is safe. I took detour on my last night in Geneva and ended up on the red light district. It is located about 5 blocks away from the hotel. Needless to say, i quickly went to the main road where the hotel is located.

Very nice stay with family. Sauna facilities and ice machine a plus for Ice bath during a heat wave. Especially nice reception.

Very nice stay with family. Sauna facilities and ice machine a plus for Ice bath during a heat wave. Especially nice reception.

I’ve stayed in the Royal on many occasions. It is one of my usual places to stay in Geneva. There are ongoing renovation works taking place in the hotel. It is therefore very noisy. This was not mentioned on the hotel.com page. Furthermore the AC in the room did not work, which made it an uncomfortable sleep during the summer heat.

I’ve stayed in the Royal on many occasions. It is one of my usual places to stay in Geneva. There are ongoing renovation works taking place in the hotel. It is therefore very noisy. This was not mentioned on the hotel.com page. Furthermore the AC in the room did not work, which made it an uncomfortable sleep during the summer heat.

Loved it!