One things, when I use this hotel at Best Western the Plaza hotel Honolulu Airport. I found out that difficult to use shower with plumber Hot and Cold have complete separate valve. It was real difficult to make control warm water while I tried to adjust between hot and cold valve to final make it about 5 minutes later. I rather one control valve to make easier to control shower. Thanks

We will be back.

We will be back.

The rooms are not great, but good enough to sleep in. We booked two rooms and notified the hotel of changes to our delayed arrival due to an extended layover. They said they had to charge us for thebday we didnt use because we used hotels.com but wouldnt have charged if we call them directly. The parking fee was also the same way. Booking on hotels.com resulted in an additional $140 parking fee.

The rooms are not great, but good enough to sleep in. We booked two rooms and notified the hotel of changes to our delayed arrival due to an extended layover. They said they had to charge us for thebday we didnt use because we used hotels.com but wouldnt have charged if we call them directly. The parking fee was also the same way. Booking on hotels.com resulted in an additional $140 parking fee.

Close to airport and has a shuttle.

Great location. Convenient airport shuttle. Friendly helpful staff. A great sandwich shop is a short walk from the hotel (Aloha K Sub) for a snack on United flights.

Close to airport and has a shuttle.

Great location. Convenient airport shuttle. Friendly helpful staff. A great sandwich shop is a short walk from the hotel (Aloha K Sub) for a snack on United flights.

Room darkening let too much light into the room in the morning. Walls not insulated well, heard noise from other rooms and street. Scents in soaps lotion etc. to strong. Many people have allergies to scented products. Room looked nice and were clean.

The staff at the Best Western are amazing! The breakfast buffet is way above average in variety and quality. I would've given them an overall 5 star rating if the parking wasn't such a rip off at $40 per night.

The staff at the Best Western are amazing! The breakfast buffet is way above average in variety and quality. I would've given them an overall 5 star rating if the parking wasn't such a rip off at $40 per night.

Freeway was less than 1/2 block from hotel.. The room we were put into had no elevator access

Freeway was less than 1/2 block from hotel.. The room we were put into had no elevator access

The room itself was fine, but the shower was the worst shower I have had in any hotel. To get it to the right temperature was difficult and for it to stay at the right temperature was difficult. They need to update their shower in the room.

The room itself was fine, but the shower was the worst shower I have had in any hotel. To get it to the right temperature was difficult and for it to stay at the right temperature was difficult. They need to update their shower in the room.

The noise from the rooms near the highway was so loud that it was impossible to sleep.

Good place to start vacation out stayed before a cruise

The noise from the rooms near the highway was so loud that it was impossible to sleep.

Good place to start vacation out stayed before a cruise

We booked this hotel as we had a very early flight and they had a complimentary shuttle bus to the airport. However it doesn’t run between 1am and 5am and we needed to leave at 4am. As a result we had to pay nearly $40 for a taxi to take us a journey of half a mile as we were advised it wasn’t safe to walk.

We booked this hotel as we had a very early flight and they had a complimentary shuttle bus to the airport. However it doesn’t run between 1am and 5am and we needed to leave at 4am. As a result we had to pay nearly $40 for a taxi to take us a journey of half a mile as we were advised it wasn’t safe to walk.

We had a very short layover in Honolulu. Our flight was really late arriving, but the shuttle driver was very prompt. The women at the check in desk was very friendly and informative. Vary conveniently located near the airport. Will definitely add to my favorites.

I paid nearly $300 Australian dollars only to be put basically in the motel version of this hotel, not the actual hotel building. I had to drag all my bags by myself to be in a room facing a busy highway . The room smelled of cigarette smoke. I had stayed at this hotel before so I thought I was staying in a hotel room . The excuse was that Expedia had put that I had chosen a pet friendly room. I do not have any pets flying with me.. I have a layover until another ten hours flying . I complained and was put in a room in the actual hotel. Then I had to drag all my bags again through the cleaning that was going on with those rooms. Beer cans everywhere. Just disgusting. I am fed up with the false advertising that your website offers when people are paying a lot of money thinking they are staying somewhere okay when they are tired from travelling. They were not apologetic at all and said it’s my fault for choosing a pet friendly room. I won’t be using your site again.

We had a very short layover in Honolulu. Our flight was really late arriving, but the shuttle driver was very prompt. The women at the check in desk was very friendly and informative. Vary conveniently located near the airport. Will definitely add to my favorites.

I paid nearly $300 Australian dollars only to be put basically in the motel version of this hotel, not the actual hotel building. I had to drag all my bags by myself to be in a room facing a busy highway . The room smelled of cigarette smoke. I had stayed at this hotel before so I thought I was staying in a hotel room . The excuse was that Expedia had put that I had chosen a pet friendly room. I do not have any pets flying with me.. I have a layover until another ten hours flying . I complained and was put in a room in the actual hotel. Then I had to drag all my bags again through the cleaning that was going on with those rooms. Beer cans everywhere. Just disgusting. I am fed up with the false advertising that your website offers when people are paying a lot of money thinking they are staying somewhere okay when they are tired from travelling. They were not apologetic at all and said it’s my fault for choosing a pet friendly room. I won’t be using your site again.

We are waiting on a cruise and this hotel was between the airport and port. Breakfast was a bit chaotic. Many people not a lot of seats.

We are waiting on a cruise and this hotel was between the airport and port. Breakfast was a bit chaotic. Many people not a lot of seats.

60 feet from biggest freeway in Hawaii. Noise level from traffic was unimpeded by gap around door. Free shuttle bus took 40 minutes from the time I called to take less than 1 mile. Free breakfast starts at 7 AM, so it is too late to cover most international departure times. Instead the offer a grab bag with small water bottle, apple, and granola bar.

60 feet from biggest freeway in Hawaii. Noise level from traffic was unimpeded by gap around door. Free shuttle bus took 40 minutes from the time I called to take less than 1 mile. Free breakfast starts at 7 AM, so it is too late to cover most international departure times. Instead the offer a grab bag with small water bottle, apple, and granola bar.

It was a great place for us to stay for one night from a late arrival to Honolulu to our flight to the Big Island. The free airport shuttle to helpful customer service amongst other positive experiences will have us coming back!

It was a great place for us to stay for one night from a late arrival to Honolulu to our flight to the Big Island. The free airport shuttle to helpful customer service amongst other positive experiences will have us coming back!