We took a quick over-night trip to Vancouver Island. This hotel was clean and quiet, with friendly staff and a safe and convenient location.

This is a good property, staff really friendly and helpful, hotel is very clean. It is located on the outskirts of Nanaimo but is near all of the retail parks so plenty accessible. The only thing you could really call out about this is that the decor is a bit dated but this shouldn’t put you off. We stayed in a 2 bedroom suite with two doubles and a sofa bed. The sofa bed is probably getting to a point where it could do with replacing as springs starting to go but this might just be the one in the room we stayed in and far from really being an issue.

This is a good property, staff really friendly and helpful, hotel is very clean. It is located on the outskirts of Nanaimo but is near all of the retail parks so plenty accessible. The only thing you could really call out about this is that the decor is a bit dated but this shouldn’t put you off. We stayed in a 2 bedroom suite with two doubles and a sofa bed. The sofa bed is probably getting to a point where it could do with replacing as springs starting to go but this might just be the one in the room we stayed in and far from really being an issue.

Rooms are very clean, convenient location, friendly and helpful staffs, not many breakfast choices but that’s already enough for us, seatings are not crowded. We really enjoyed our stay and highly recommend this hotel

Rooms are very clean, convenient location, friendly and helpful staffs, not many breakfast choices but that’s already enough for us, seatings are not crowded. We really enjoyed our stay and highly recommend this hotel

I can’t remember her name but I saw her nametag and said manager, great sense of hospitality, she gave great advice to visit in the area and was honest about some spots that are overrated. I always appreciate a sincere recommendation!

I can’t remember her name but I saw her nametag and said manager, great sense of hospitality, she gave great advice to visit in the area and was honest about some spots that are overrated. I always appreciate a sincere recommendation!

Very friendly and knowledgeable staff. Rooms were very good and clean.

Very friendly and knowledgeable staff. Rooms were very good and clean.

The rooms were clean and fresh feeling, staff were very friendly. Good amount of sleeping arrangements for a group of 5. The continental breakfast was spot on.

The rooms were clean and fresh feeling, staff were very friendly. Good amount of sleeping arrangements for a group of 5. The continental breakfast was spot on.

Fantastic stay for our family

We arrived about two hours early and were informed that we could pay $35 to check in early. I understand if there are no rooms available but if there are rooms, why charge someone already paying a full rate to access a room that’s sitting idle? Our hotel in Victoria happily gave us access a few hours early with no charge, since the room was ready.

We arrived about two hours early and were informed that we could pay $35 to check in early. I understand if there are no rooms available but if there are rooms, why charge someone already paying a full rate to access a room that’s sitting idle? Our hotel in Victoria happily gave us access a few hours early with no charge, since the room was ready.

Fantastic stay for our family

Breakfast was a little disappointing. Options were quite limited, especially for hot items. Staff at check in were very friendly and engaging with our toddler.

Reasonable value close to shopping and big box shops

Reasonable value close to shopping and big box shops

Breakfast was a little disappointing. Options were quite limited, especially for hot items. Staff at check in were very friendly and engaging with our toddler.

Friendly staff, very clean, comfortable beds. Would definitely stay again.

Friendly staff, very clean, comfortable beds. Would definitely stay again.

Room was clean and tidy, suitable for family with small kid.

Room was fantastic - separate room with spa bath. Hotel is tastefully decorated and relatively new. Check in staff member was brilliant, staff were a little aloof after that (although breakfast staff worked very hard). Breakfast was good although a little chaotic when busy. Location is ideal for shopping/eating options but quite inaugural. Very near motorway. Highly recommended for a stopover option.

Room was clean and tidy, suitable for family with small kid.

Really good hotel with good breakfasts. Hotel is ideally situated for eating, drinking options and access to motorway but the location is a little industrial. Check in staff were brilliant but the rest of the staff were a little aloof after that. Breakfast was good but a little chaotic if busy. If you are looking for a comfortable stopover when travelling then this is an excellent option.

Really good hotel with good breakfasts. Hotel is ideally situated for eating, drinking options and access to motorway but the location is a little industrial. Check in staff were brilliant but the rest of the staff were a little aloof after that. Breakfast was good but a little chaotic if busy. If you are looking for a comfortable stopover when travelling then this is an excellent option.

I think the breakfast had limited choices.

I think the breakfast had limited choices.

This property is clean and the beds very comfortable. However, the lighting in the rooms is in dire need of updating ! Also, this is the only Best Western I have ever stayed in that does not have an all day coffee station for guests. I like a coffee in the afternoon and has no option but to leave the property or drink the packaged stuff and fake creamer in my room. And, I am a Best Western Platinum member and was denied a later checkout ( 30 minutes) as the front desk person told me the hotel was full. I checked with a different desk member upon checking out and she assured me it was not full for that day. Not the biggest problems in life, but for the cost I expect better.

Excellent location. Only 25 min to parksville. Includes free breakfast.

This property is clean and the beds very comfortable. However, the lighting in the rooms is in dire need of updating ! Also, this is the only Best Western I have ever stayed in that does not have an all day coffee station for guests. I like a coffee in the afternoon and has no option but to leave the property or drink the packaged stuff and fake creamer in my room. And, I am a Best Western Platinum member and was denied a later checkout ( 30 minutes) as the front desk person told me the hotel was full. I checked with a different desk member upon checking out and she assured me it was not full for that day. Not the biggest problems in life, but for the cost I expect better.

This is the cleanest and best maintained hotel we’ve ever stayed in. After many stays over the last 10 years, they never disappoint. Highly recommend it!