The hotel Wi-Fi was terrible making it an impossibility to communicate with colleagues. The room was not up to par with other Holiday Inn properties.

The hotel Wi-Fi was terrible making it an impossibility to communicate with colleagues. The room was not up to par with other Holiday Inn properties.

Had long walk to get to Bldg B. Room was clean. Bed very comfy. Minor issues: no suitcase stand, clock display broken, curtain hard to close, pressing room service button on phone always gets busy signal;had to call front desk to transfer to restaurant to order food, took hour and half to get food; salmon was very bland, salad came with no desssing.

Had long walk to get to Bldg B. Room was clean. Bed very comfy. Minor issues: no suitcase stand, clock display broken, curtain hard to close, pressing room service button on phone always gets busy signal;had to call front desk to transfer to restaurant to order food, took hour and half to get food; salmon was very bland, salad came with no desssing.

Amazing stay will do again!!

Amazing stay will do again!!

The property was not maintained. The property should explain the in-room bathrooms better. I have never stayed at a property with such a non-private tiny bathroom. The property should explain there is only 1 option for prepaid breakfast. The in-room microwave was filthy. You get what you pay for so this was 2 out of 5 for me. The employees were nice. The food was good.

The property was not maintained. The property should explain the in-room bathrooms better. I have never stayed at a property with such a non-private tiny bathroom. The property should explain there is only 1 option for prepaid breakfast. The in-room microwave was filthy. You get what you pay for so this was 2 out of 5 for me. The employees were nice. The food was good.

I paid for a king bed and got two double beds. Room was outdated and the elevators were super slow and old.

I paid for a king bed and got two double beds. Room was outdated and the elevators were super slow and old.

The location, the building, and the room were great. It was so comfy and very clean.! Only thing was for breakfast it took a while to get attended to. Got to breakfast around 10:30am, didn’t get help until 10:50am and were told we couldn’t order breakfast anymore.

Carpet in room was soaking wet for 2 days, nothing was done about it either.

The location, the building, and the room were great. It was so comfy and very clean.! Only thing was for breakfast it took a while to get attended to. Got to breakfast around 10:30am, didn’t get help until 10:50am and were told we couldn’t order breakfast anymore.

Carpet in room was soaking wet for 2 days, nothing was done about it either.

Great food and pool area is awesome with bar live music and karaoke at night was really nice and fun

In all of our interactions the staff was completely indifferent. They could care less whether we were there or not. We booked (and paid extra on Hotels site) a king bed but when we got to our room it was two queens. Called the front desk and they said they would move us the following day. Checked with them three times the next day and it was always “we will call you when your room is ready”. Well it was never ready. The pool bar was pitiful, no fun no smiles, nothing. Room was clean and bed was comfortable albeit smaller than what we wanted. Hotel is overall old and it looks like they painted and put new carpet but that’s it. We booked two nights out of our 6 in SPI and so glad we were only there for 2. Moved next door to Margaritaville. Soooooo much better. Room is 1000times nicer, friendly staff, and close to same price. Do yourself a favor and skip the sad Holiday Inn Resort. Not with the time or money.

In all of our interactions the staff was completely indifferent. They could care less whether we were there or not. We booked (and paid extra on Hotels site) a king bed but when we got to our room it was two queens. Called the front desk and they said they would move us the following day. Checked with them three times the next day and it was always “we will call you when your room is ready”. Well it was never ready. The pool bar was pitiful, no fun no smiles, nothing. Room was clean and bed was comfortable albeit smaller than what we wanted. Hotel is overall old and it looks like they painted and put new carpet but that’s it. We booked two nights out of our 6 in SPI and so glad we were only there for 2. Moved next door to Margaritaville. Soooooo much better. Room is 1000times nicer, friendly staff, and close to same price. Do yourself a favor and skip the sad Holiday Inn Resort. Not with the time or money.

Love the hotel and the property, beach view was awesome, only thing was the ac unit was leaking inside so it was wet all around the window couldn’t stand there because it was wet but other than that love it

Property is old. This is not a “resort”. The amenities here do not warrant the high room rates. At the time of our stay, a large group was allowed to commandeer all public areas; and my 4 person family group was made to feel uncomfortable. When I made my reservation, I was sent an email that suggested that I would be well taken care of and provided for. Not the case. For $300+ a night, I thought beach umbrellas and chairs would be included. Not. An outside contractor had to be contacted and they didn’t answer the phone. Only 2 Kcups were provided in the room. Any additional had to be requested. Ice machines were not working. Bagged ice had to be bought. The size of the room and bathroom are equivalent to places that charge less than half this rate. Very disappointing. I would not recommend this Holiday Inn to anyone.

Property is old. This is not a “resort”. The amenities here do not warrant the high room rates. At the time of our stay, a large group was allowed to commandeer all public areas; and my 4 person family group was made to feel uncomfortable. When I made my reservation, I was sent an email that suggested that I would be well taken care of and provided for. Not the case. For $300+ a night, I thought beach umbrellas and chairs would be included. Not. An outside contractor had to be contacted and they didn’t answer the phone. Only 2 Kcups were provided in the room. Any additional had to be requested. Ice machines were not working. Bagged ice had to be bought. The size of the room and bathroom are equivalent to places that charge less than half this rate. Very disappointing. I would not recommend this Holiday Inn to anyone.

Our room was clean and staff was great was a busy weekend overall was a good stay. Property could use some updating but as with anything on the coast the moisture is hard on everything

The property needs a lot of maintenance. The room was very tight and bathroom had rusted and broken tile, walls and floors. It just need some love!

The property needs a lot of maintenance. The room was very tight and bathroom had rusted and broken tile, walls and floors. It just need some love!

Breakfast excelent 😋

Close to shops excellent clean and beds comfy

Chill, comfy beds, right next to beach, loved it

Chill, comfy beds, right next to beach, loved it

Good place. Right on the beach and great bars on premises.

Good place. Right on the beach and great bars on premises.

Exellent customer care.

Exellent customer care.

Did not like that the hallways and the elevator did not have A/C. It had a good environment and atmosphere felt nice waking up with the ocean view.