Perfect family oriented

Perfect family oriented

Loved

Loved

Ac made a lot of noise, water in the toilet didnt quite flushed right, cleanliness a d aspect of shower was not awesome

Ac made a lot of noise, water in the toilet didnt quite flushed right, cleanliness a d aspect of shower was not awesome

Property is clean but rooms are in desperate need of updating especially the bathrooms. Rusty areas. Water leakeked from bathroom into sleeping area. In our second room the shower faucets broke at 9pm they fixed it but the whole process took about an hour. The food was good at breakefast. If you order sit down dinner it is decent but the servive is suuuupppeeer slow, not a good thing if you're hungry. Our room card keys deactivated at least once everyday sometimes more. Not everyone at the front desk has customer service skills. They would just issue new card keys without checking ID so it seems easy for anyone not staying in the room can ask for any room key. To get pool towels you have to go to the front desk all the time and its very inconvenient. If you call the front desk they don't always answer. Overall I give this hotel a 6 out of 10. I would not stay there nor recommend it to anyone.

Property is clean but rooms are in desperate need of updating especially the bathrooms. Rusty areas. Water leakeked from bathroom into sleeping area. In our second room the shower faucets broke at 9pm they fixed it but the whole process took about an hour. The food was good at breakefast. If you order sit down dinner it is decent but the servive is suuuupppeeer slow, not a good thing if you're hungry. Our room card keys deactivated at least once everyday sometimes more. Not everyone at the front desk has customer service skills. They would just issue new card keys without checking ID so it seems easy for anyone not staying in the room can ask for any room key. To get pool towels you have to go to the front desk all the time and its very inconvenient. If you call the front desk they don't always answer. Overall I give this hotel a 6 out of 10. I would not stay there nor recommend it to anyone.

The property is outdated, unfortunately I got a room with a faulty alarm that went off at random times. Disturbing my sleep and neighbors. Additionally, overall the room was not taken care off and the small refrigerator did not work. As i went during moth of July, and the weather is extreme heat it would have been nice to have working refrigerator

The property is outdated, unfortunately I got a room with a faulty alarm that went off at random times. Disturbing my sleep and neighbors. Additionally, overall the room was not taken care off and the small refrigerator did not work. As i went during moth of July, and the weather is extreme heat it would have been nice to have working refrigerator

The staff was super nice. Check in went well. The lobby area is the nicest area on the property. Outdoor spaces were clean and well maintained. I think they are slowly “upgrading” the property. I noticed that some rooms had a nice modern door to the room, but more than half do not. Showers were big and water pressure is strong. The pool was nice and a great for all ages. Here is the BAD. Mattresses are super old and saggy. The bathrooms are covered in mold (around the mirror and all over the grout in the shower). You can tell they never scrub the tiles. The shower curtain was way too short for the size of the shower so water gets EVERYWHERE. You can not control the speed of the air conditioner and they are placed so they blow right on your face when sleeping. Parking is hit or miss. Overall did not feel clean on that property.

The staff was super nice. Check in went well. The lobby area is the nicest area on the property. Outdoor spaces were clean and well maintained. I think they are slowly “upgrading” the property. I noticed that some rooms had a nice modern door to the room, but more than half do not. Showers were big and water pressure is strong. The pool was nice and a great for all ages. Here is the BAD. Mattresses are super old and saggy. The bathrooms are covered in mold (around the mirror and all over the grout in the shower). You can tell they never scrub the tiles. The shower curtain was way too short for the size of the shower so water gets EVERYWHERE. You can not control the speed of the air conditioner and they are placed so they blow right on your face when sleeping. Parking is hit or miss. Overall did not feel clean on that property.

All the staff were friendly and professional, but the room were we stay the sofa-bed mattress it was in bad conditions and will be nice if they clean the upholstery; that was the only issue. Recommendation the parking spaces first for the hotel guests, 2nd people who use the convention center and 3rd who visit El Rollo disco bar on weekends… when we arrived during the night we parked in the last parking lot (it was dark) and not safe for 2 senior ladies

All the staff were friendly and professional, but the room were we stay the sofa-bed mattress it was in bad conditions and will be nice if they clean the upholstery; that was the only issue. Recommendation the parking spaces first for the hotel guests, 2nd people who use the convention center and 3rd who visit El Rollo disco bar on weekends… when we arrived during the night we parked in the last parking lot (it was dark) and not safe for 2 senior ladies

Good

Old property that hasn't been maintained very well. Water pressure and AC were an an issue.

Old property that hasn't been maintained very well. Water pressure and AC were an an issue.

Old installation beads matreses bab condicions

Old installation beads matreses bab condicions

Good

far from central area

far from central area

Great

Great

Our stay was alright,not impressed at all to be honest, been at better hotels. But when we finally checked in, we were given a room and when we went to open the room, both beds super messy and if the previous guests had just left. So we went back to the front desk and we got another room which was ok,

Our stay was alright,not impressed at all to be honest, been at better hotels. But when we finally checked in, we were given a room and when we went to open the room, both beds super messy and if the previous guests had just left. So we went back to the front desk and we got another room which was ok,

I didn't like the furnace in the restaurant, it was dirty. all you can it area.

I didn't like the furnace in the restaurant, it was dirty. all you can it area.

Unable to borrow towels to take to the beach. Pool needs a heater water is cold. Overall facility needs improvements.

Unable to borrow towels to take to the beach. Pool needs a heater water is cold. Overall facility needs improvements.

Friendly staff

Friendly staff