Just amazing hotel can’t express how good this place is and so beautiful location

Just amazing hotel can’t express how good this place is and so beautiful location

Amazing calm and relaxing room. All the extra touches with friendly staff.

Amazing calm and relaxing room. All the extra touches with friendly staff.

Location was good, everything else was average at best and below-par in terms of cleanliness. Hotel is tired and dated and being asked to pay extra at breakfast if you want something different like avocado, eggs benedict or even a different coffee is just strange. Drinks are very expensive as well - £16 for a glass of wine with a 12.5% service charge on top is excessive.

Location was good, everything else was average at best and below-par in terms of cleanliness. Hotel is tired and dated and being asked to pay extra at breakfast if you want something different like avocado, eggs benedict or even a different coffee is just strange. Drinks are very expensive as well - £16 for a glass of wine with a 12.5% service charge on top is excessive.

Not the cheapest place in town but probably the best

Nice hotel in lovely location on the river which is why it is quite expensive with free car parking. The hotel is cashless but the WiFi is not good enough to cope with credit card transactions at times. We attempted to pay for drinks in the bar, three times before it finally worked causing customer frustration and queues at the bar. We didn’t have a evening meal in the hotel as we went to a local Vietnamese restaurant and had a lovely meal, plenty of choice of different cuisines in Marlow. Breakfast in hotel plenty choice but sausages and black pudding (soggy mess) could have been cooked a bit more. overall a nice stay and we would stay again in the future.

Nice hotel in lovely location on the river which is why it is quite expensive with free car parking. The hotel is cashless but the WiFi is not good enough to cope with credit card transactions at times. We attempted to pay for drinks in the bar, three times before it finally worked causing customer frustration and queues at the bar. We didn’t have a evening meal in the hotel as we went to a local Vietnamese restaurant and had a lovely meal, plenty of choice of different cuisines in Marlow. Breakfast in hotel plenty choice but sausages and black pudding (soggy mess) could have been cooked a bit more. overall a nice stay and we would stay again in the future.

Very welcoming. Stayed for a family wedding. Lovely room, overlooked car park. Good size balcony. Very clean. Room comfortable but too warm. Very attentive staff. Fantastic location, short walk into town. Lovely riverside location. Large car park. 3-4 minutes walk across causeway to church for the wedding. Lovely garden area with plenty of seating. Only down side was price of drinks If you want to get a taxi to windsor then advise Uber as half price compared to the one hotel booked us. Can get a train but its 2 changes so can take up to 2 hours.

What a beautiful hotel, right on the river Thames. The staff are so kind and friendly, and really make you feel special. The rooms are very nice with a very comfortable bed and fluffy dressing gowns and slippers. Breakfast has a great selection for everyone. The poached eggs were perfectly cooked and the sausages were really tasty. All in all we would stay here again as a treat, and would highly recommend this hotel a must visit if you are looking for somewhere to stay.

What a beautiful hotel, right on the river Thames. The staff are so kind and friendly, and really make you feel special. The rooms are very nice with a very comfortable bed and fluffy dressing gowns and slippers. Breakfast has a great selection for everyone. The poached eggs were perfectly cooked and the sausages were really tasty. All in all we would stay here again as a treat, and would highly recommend this hotel a must visit if you are looking for somewhere to stay.

Very welcoming. Stayed for a family wedding. Lovely room, overlooked car park. Good size balcony. Very clean Very attentive staff. Fantastic location, short walk into town. Lovely riverside lication. Large car park. Only down side was price of drinks

Very welcoming. Stayed for a family wedding. Lovely room, overlooked car park. Good size balcony. Very clean Very attentive staff. Fantastic location, short walk into town. Lovely riverside lication. Large car park. Only down side was price of drinks

We were there for a wedding which was absolutely lovely but the drinks prices were extortionate and there was a charge for literally everything. It was £15 for a glass of sangria. WTH??? Shocking. The room was small for the price as well. Lovely location and they ran the event well but wow, the prices were just unreal. Never again unless we have to.

We were there for a wedding which was absolutely lovely but the drinks prices were extortionate and there was a charge for literally everything. It was £15 for a glass of sangria. WTH??? Shocking. The room was small for the price as well. Lovely location and they ran the event well but wow, the prices were just unreal. Never again unless we have to.

Terrible state of cleanliness in shared areas like restaurant. Spiders all over restaurant walls No clearing away of used plates etc for many hours Overall very run down now. Used to be a great hotel

Terrible state of cleanliness in shared areas like restaurant. Spiders all over restaurant walls No clearing away of used plates etc for many hours Overall very run down now. Used to be a great hotel

Hotel is located right on the river and we had a fantastic view of the river and church. Wonderful waking up to church bells ringing. Had a drink out on the riverside lawn so views are fabulous. The breakfast service we expereinced was fine. Indian owned so gave us naan bread, weird. But others were furious with time it took for breakfast to arrive two/three families waited over an hour for theirs to arrive. Luckily we didn't but listening to the others shout at staff wasn't great so please look at this. Indian owned part of the hotel so communication was not great, foreign workers couldn't speak English so this could really damage the hotels reputation!!!

Hotel is located right on the river and we had a fantastic view of the river and church. Wonderful waking up to church bells ringing. Had a drink out on the riverside lawn so views are fabulous. The breakfast service we expereinced was fine. Indian owned so gave us naan bread, weird. But others were furious with time it took for breakfast to arrive two/three families waited over an hour for theirs to arrive. Luckily we didn't but listening to the others shout at staff wasn't great so please look at this. Indian owned part of the hotel so communication was not great, foreign workers couldn't speak English so this could really damage the hotels reputation!!!

The room had a fab view but was tired ! It seemed like a very quick turnaround with dirty pants left in a draw. The hotel is a great location. There was a wedding ceremony on the day . I asked for a glass of champagne they said they didn’t have any glasses to serve me one !!!!!

The room had a fab view but was tired ! It seemed like a very quick turnaround with dirty pants left in a draw. The hotel is a great location. There was a wedding ceremony on the day . I asked for a glass of champagne they said they didn’t have any glasses to serve me one !!!!!

Air con in the room should be more effective. Bit of a cheek to pay extra for various breakfast items. And to only get half a sandwich for £10!!

Air con in the room should be more effective. Bit of a cheek to pay extra for various breakfast items. And to only get half a sandwich for £10!!

The overall staff are not qualified to handle guests relations, most of guests are complaining the slow customer support and a lot of basics are not available in the hotel such as hot water for showering and one single receptionist is dealing with all check in and check out which delayed our check in for about 3 hours.

The overall staff are not qualified to handle guests relations, most of guests are complaining the slow customer support and a lot of basics are not available in the hotel such as hot water for showering and one single receptionist is dealing with all check in and check out which delayed our check in for about 3 hours.

Great location

Great location

Superb location. Excellent costumer service caring to all quest needs. It is a beautiful hotel and would recommend a stay and sample life in its fullest

Superb location. Excellent costumer service caring to all quest needs. It is a beautiful hotel and would recommend a stay and sample life in its fullest

David the concierge is top notch! So friendly and helpful, and the property is just gorgeous! Will definitely visit again.

David the concierge is top notch! So friendly and helpful, and the property is just gorgeous! Will definitely visit again.