I wasn’t even able to check into my hotel.

Avoid this hotel at all costs. You will be better off staying in a tent in a public park. It was parent’s weekend at IU and of course, I was price gouged and ended up paying 2 x what the room is worth. I expected a much better and polished experience for the additional amount I paid. This hotel is a complete disaster. 1. The hotel has an overall stench. It spells like gasoline and a chemical agent. It permeates the hallways and rooms. 2. Despite saying they offered it, they don’t provide maid service. When I inquired about it after being away from my room for 8 hours the front desk person said they may get around to it. They never got around to it on a two-night stay. 3. The bathtub did not drain. At all. When I told the front desk at 8am when I returned at 5pm in the afternoon the tub was still full. When I inquired at the front desk they had no record of my maintenance request. They said the morning person with whom I made my request never wrote down the request even though they had a maintenance person on site that day. Service isn’t really something they believe in. I cannot reiterate enough - do not stay at this hotel.

Avoid this hotel at all costs. You will be better off staying in a tent in a public park. It was parent’s weekend at IU and of course, I was price gouged and ended up paying 2 x what the room is worth. I expected a much better and polished experience for the additional amount I paid. This hotel is a complete disaster. 1. The hotel has an overall stench. It spells like gasoline and a chemical agent. It permeates the hallways and rooms. 2. Despite saying they offered it, they don’t provide maid service. When I inquired about it after being away from my room for 8 hours the front desk person said they may get around to it. They never got around to it on a two-night stay. 3. The bathtub did not drain. At all. When I told the front desk at 8am when I returned at 5pm in the afternoon the tub was still full. When I inquired at the front desk they had no record of my maintenance request. They said the morning person with whom I made my request never wrote down the request even though they had a maintenance person on site that day. Service isn’t really something they believe in. I cannot reiterate enough - do not stay at this hotel.

Amazing service - very accommodating.

Kathy and Amanda, our breakfast hostesses were amazing.

Overall we enjoyed our stay even if for just one night. We were there as part of a sporting event at IU so the proximity to the campus was awesome and Bloomington is a real college town! The room was nice, clean and the A/C worked well! Most importantly I appreciated the late checkout we requested due to a volleyball match that night and a late flight home. There were a few things that I feel need to be checked. First, when we bringing in our luggage to the second floor there was a very distinct rancid smell, almost like someone had thrown up in the hallway. It was not pleasant. In addition, some of the hotel fixtures like the elevator floor, the buttons and the door, were very dirty and did not look cleaned in awhile. Finally, the hotel entrance is also very confusing and the hotel looks like it is attached to the Comfort Suites.

Overall we enjoyed our stay even if for just one night. We were there as part of a sporting event at IU so the proximity to the campus was awesome and Bloomington is a real college town! The room was nice, clean and the A/C worked well! Most importantly I appreciated the late checkout we requested due to a volleyball match that night and a late flight home. There were a few things that I feel need to be checked. First, when we bringing in our luggage to the second floor there was a very distinct rancid smell, almost like someone had thrown up in the hallway. It was not pleasant. In addition, some of the hotel fixtures like the elevator floor, the buttons and the door, were very dirty and did not look cleaned in awhile. Finally, the hotel entrance is also very confusing and the hotel looks like it is attached to the Comfort Suites.

The room stunk. A/C was leaking in room and carpet was wet

The room stunk. A/C was leaking in room and carpet was wet

Bathroom door didn't latch. Thermostat controller broken. Food waste and old toothpaste cap stuck in wash basin drain with no stopper and clogged up. No room service to change towels though we stayed three nights. No bathing soap.

Bathroom door didn't latch. Thermostat controller broken. Food waste and old toothpaste cap stuck in wash basin drain with no stopper and clogged up. No room service to change towels though we stayed three nights. No bathing soap.

Good to move son in to college

Good to move son in to college

Beds were comfortable and clean, bath was clean and stocked with towels and soaps. The room was as good as it could be - but carpet and building needs updating and repairs. Holiday Inn my go to and this one was good but could be better for the cost. Young guy at the desk was very helpful and upbeat. It is the n a convenient location.

Beds were comfortable and clean, bath was clean and stocked with towels and soaps. The room was as good as it could be - but carpet and building needs updating and repairs. Holiday Inn my go to and this one was good but could be better for the cost. Young guy at the desk was very helpful and upbeat. It is the n a convenient location.

Michael at front lobby is excellent!

Decent option when my usual hotel is booked however the entire facility needs a solid deep clean. The rooms are decent aside from the dirty carpet but the hallways and common areas are dated and dirty. The best thing I can say is that the staff is incredibly kind and accommodating.

Decent option when my usual hotel is booked however the entire facility needs a solid deep clean. The rooms are decent aside from the dirty carpet but the hallways and common areas are dated and dirty. The best thing I can say is that the staff is incredibly kind and accommodating.

Michael at front lobby is excellent!

Convenient location

Convenient location

All the staff was nice from the check in folks to the breakfast buffef ladies.

Sheets had grass all over. Carpets are extremely stained. Service ticket for maintenance hanging in shower, not repaired.

All the staff was nice from the check in folks to the breakfast buffef ladies.

Sheets had grass all over. Carpets are extremely stained. Service ticket for maintenance hanging in shower, not repaired.

It hasn’t been updated in years. Rooms were damp and bathrooms were dingy

It hasn’t been updated in years. Rooms were damp and bathrooms were dingy

Property was well maintained

Property was well maintained

Check in was quick and easy. I had booked through Expedia to get a good rate for 2 nights stay. We were visiting family that lived nearby, making it easy to see all of them. There was a shortage of maids, so we didn't get our trash emptied. But that would not prevent me from staying there again.

Check in was quick and easy. I had booked through Expedia to get a good rate for 2 nights stay. We were visiting family that lived nearby, making it easy to see all of them. There was a shortage of maids, so we didn't get our trash emptied. But that would not prevent me from staying there again.

We walked into our assigned room to find the bed not made and stuff all over the bathroom floor, and it smelled. Got assigned a new room and the TV did not work or the lamp. Room and hotel seemed dirty/smelly overall. Staff was very nice and friendly. Location was convenient but didn’t seem like a nice area.