Stayed here for a week and used as a base to travel around the area. Had a room with balcony overlooking the lake, definitely worthwhile booking that class of room, was so peaceful. Room size good. Rented an ebike from reception a couple of times. €29 per day but did get used out of it all day so worth it. Only downside lighting in room more accent lighting than bright and functional. No ramp to or from property which is massive barrier for anyone with access issues. Supermarket a few mins walk away is great value for morning goods and take away coffee if you want to avoid expensive breakfast prices. Easy to access free parking and 2 tram stops nearby. Overall really happy with my stay

Stayed here for a week and used as a base to travel around the area. Had a room with balcony overlooking the lake, definitely worthwhile booking that class of room, was so peaceful. Room size good. Rented an ebike from reception a couple of times. €29 per day but did get used out of it all day so worth it. Only downside lighting in room more accent lighting than bright and functional. No ramp to or from property which is massive barrier for anyone with access issues. Supermarket a few mins walk away is great value for morning goods and take away coffee if you want to avoid expensive breakfast prices. Easy to access free parking and 2 tram stops nearby. Overall really happy with my stay

all good

all good

Perfect for what I needed! Close to family , loved the mall and transportation was easy and close

Perfect for what I needed! Close to family , loved the mall and transportation was easy and close

As other reviews mention, customer service isn’t the greatest. The biggest problem is the lack of soundproofing in the rooms. The guest staying diagonally above us decided it was appropriate to play an instrument in their room at 9:30pm. Then just before midnight we were woken up to shouting and banging saying “Can you let me in” We thought this was the hotel trying to get into the room of a guest who had locked their door. The shouting then turned to “I’m in 310, can you get help” I went to reception to report this, and I caught some other guests who were tired of the noise and decided to leave, we didn’t have that option gone midnight. I went up to the floor with the staff, incase it was a medical incident and they needed assistance. Turns out the guest had just locked themselves out on the balcony smoking. We reported the disruption at check out in the morning. The room could do with some more thorough cleaning and maintenance. There was a storm so it was very windy. There was a broken vent in the window which made the room cold. The air con was locked to cold only, obviously other guests were cold too as it was set to 30c, but as it was set to cold it just made the room colder. There were also rubber bands and a previous guests hair tie on the floor. Hotel is in a really great location, seconds away from a really great Mall with lots of dining options. The bed was very comfortable, just wish we had more rest.

As other reviews mention, customer service isn’t the greatest. The biggest problem is the lack of soundproofing in the rooms. The guest staying diagonally above us decided it was appropriate to play an instrument in their room at 9:30pm. Then just before midnight we were woken up to shouting and banging saying “Can you let me in” We thought this was the hotel trying to get into the room of a guest who had locked their door. The shouting then turned to “I’m in 310, can you get help” I went to reception to report this, and I caught some other guests who were tired of the noise and decided to leave, we didn’t have that option gone midnight. I went up to the floor with the staff, incase it was a medical incident and they needed assistance. Turns out the guest had just locked themselves out on the balcony smoking. We reported the disruption at check out in the morning. The room could do with some more thorough cleaning and maintenance. There was a storm so it was very windy. There was a broken vent in the window which made the room cold. The air con was locked to cold only, obviously other guests were cold too as it was set to 30c, but as it was set to cold it just made the room colder. There were also rubber bands and a previous guests hair tie on the floor. Hotel is in a really great location, seconds away from a really great Mall with lots of dining options. The bed was very comfortable, just wish we had more rest.

Hotel is good but the staff is not that nice …..

Hotel is good but the staff is not that nice …..

The room is nice but not worth 160€ a night but the location is perfect to travel to places by trams. I stayed there for 2 nights and needed to use Wi-Fi to work. But it barely worked so the staff told me to use at reception instead.

The room is nice but not worth 160€ a night but the location is perfect to travel to places by trams. I stayed there for 2 nights and needed to use Wi-Fi to work. But it barely worked so the staff told me to use at reception instead.

An excellent hotel! Very clean, love the location and convenient location to the trams. We would definitely stay here again. Thank you.

An excellent hotel! Very clean, love the location and convenient location to the trams. We would definitely stay here again. Thank you.

Nice location, nice welcoming by the staff.

Nice location, nice welcoming by the staff.

Just right for shops, restaurants and visiting the bulb fields

Just right for shops, restaurants and visiting the bulb fields

Overall a nice stay. Friendly staff and great location. Rooms were OK but the hotel could use some updating.

Overall a nice stay. Friendly staff and great location. Rooms were OK but the hotel could use some updating.

Proximity to the Mall

Very close to relatives.

The views of the lake were great and generally the level of cleanness and facilities was great however the area next to the restaurant entrance from the street wasn’t the case .Also management didn’t seem to notice dirty cups and glasses left lying by the lift area.