The hotel needs some improvement. I found some hairs in the bathroom. A lot of potential as a suite. Diner option near the lobby and around.

The hotel needs some improvement. I found some hairs in the bathroom. A lot of potential as a suite. Diner option near the lobby and around.

Was a great stay! The establishment was clean, the staff were nice, and the pool and hot tub were fantastic. The TV options could be better.

Was a great stay! The establishment was clean, the staff were nice, and the pool and hot tub were fantastic. The TV options could be better.

Lovely hotel with excellent service. Restaurant was accommodating for our late arrival and all hotel staff were helpful during our stay. Pools are clean and all pool chairs were well maintained

Lovely hotel with excellent service. Restaurant was accommodating for our late arrival and all hotel staff were helpful during our stay. Pools are clean and all pool chairs were well maintained

Really good dining experience Prime Rib might and loved the happy hour 5 buck beers.

Really good dining experience Prime Rib might and loved the happy hour 5 buck beers.

An excellent week, spoiled by the cleaning staff taking saved cloth bags needed for packing and travel.

An excellent week, spoiled by the cleaning staff taking saved cloth bags needed for packing and travel.

Excellent. Couldn’t serve us any better, very clean. The service was outstanding.

No towels in my room upon checkin When I called down to get towels brought up, the Front desk person had taken the phone off the hook to talk to his friend Room service asked us to leave early. Said the hotel was busy and we should leave early so they didn’t need to wait for checkout time to get the room cleaned for the next guest.

It was a great place to stay, convenient and close to many amenities. The room was recently renovated and it was clean. With it being an older building the noise insulation between rooms could have been better but my night was quiet and slept well. It was great that the AC was not noisy at all.

Very conveniently located to my office.

We book this hotel as it is advertised as Pet friendly hotel, and it is the closest to the concert venue that we are going attend. Most hotel will send their policy once a room has been booked. This hotel hasn’t sent any of their policy. Upon arrival. to check in, the front desk manager stated we have to phone ahead of time to let them know (in a not friendly tone) or they can cancel our check in next time—None of our previous hotel experience have mentioned this in person(not to mention they are mostly 4-5stars hotels). The most ridiculous thing is when they ask for ID, I gave my temporary yellow ICBC drivers license paper and he stated that they don’t usually take ID’s without pictures(but police are able to accept it). Have him my costco card and all bank card to prove him that everything matches my CC name and booking. On top of that, this hotel charged extra $100 for my extra small dog with a condescending behaviour. Very terrible service and it wasn’t even that good hotel. Carpet in our room was even dirty with hair on it. My dog picked it twice. Geee..😡😤

We book this hotel as it is advertised as Pet friendly hotel, and it is the closest to the concert venue that we are going attend. Most hotel will send their policy once a room has been booked. This hotel hasn’t sent any of their policy. Upon arrival. to check in, the front desk manager stated we have to phone ahead of time to let them know (in a not friendly tone) or they can cancel our check in next time—None of our previous hotel experience have mentioned this in person(not to mention they are mostly 4-5stars hotels). The most ridiculous thing is when they ask for ID, I gave my temporary yellow ICBC drivers license paper and he stated that they don’t usually take ID’s without pictures(but police are able to accept it). Have him my costco card and all bank card to prove him that everything matches my CC name and booking. On top of that, this hotel charged extra $100 for my extra small dog with a condescending behaviour. Very terrible service and it wasn’t even that good hotel. Carpet in our room was even dirty with hair on it. My dog picked it twice. Geee..😡😤

This property was excellent and far exceeded our expectations!

Amazing locatipn next to everything

Nice place , clean

Nice and clean. Great area. Comfortable. Smooth check in process. Nice facilities. Will stay again.

The laundry was good and the pool,hot tub

Nice hotel. Comfortable bed.....very clean and tydy. Pleasant staff from check in to check out. Definitely will be our go to spot for out visits to the Vancouver area.

Nice hotel. Comfortable bed.....very clean and tydy. Pleasant staff from check in to check out. Definitely will be our go to spot for out visits to the Vancouver area.

For one room suite, the AC is in the room and left the air in the living room stuffy. Key card disabled right at 10.55a checkout time just when you are trying to go back and forth hulling stuff out. Charge for parking, but didn't put it on the site. mini fridge only. no freezer compartment.

Missing ac and water bottles and Togo cups

Missing ac and water bottles and Togo cups

Nothing was really impressive. Had to pay extra for the parking and breakfast. I wasn't given clear instruction on the parking cost on the first day so I paid it myself, and turn was blamed by the frontdesk person when I was checking out. Didn't see any prof service from that.

Nothing was really impressive. Had to pay extra for the parking and breakfast. I wasn't given clear instruction on the parking cost on the first day so I paid it myself, and turn was blamed by the frontdesk person when I was checking out. Didn't see any prof service from that.

The hotel was large and pool and hot tub seamed nice. I liked the suite and overall was happy. Parking was a pain however and our room cards kept getting reset everyday which was very frustrating.

The property is amazing with all the required amenities. It is situated at a convenient location with lots of parking options, food options and great connectivity to Vancouver. I would recommend this hotel to anyone travelling to Vancouver and beyond.

The property is amazing with all the required amenities. It is situated at a convenient location with lots of parking options, food options and great connectivity to Vancouver. I would recommend this hotel to anyone travelling to Vancouver and beyond.

The hotel was large and pool and hot tub seamed nice. I liked the suite and overall was happy. Parking was a pain however and our room cards kept getting reset everyday which was very frustrating.