Excellent in every way. The staff made us their top priority!

Our shower curtain smelled a little mildew. Time to swap that out.

When we got there, check in was easy. The pool was closed, so were some other amenities which was not a problem for us. We understand, because the property is being remodeled. Problems we encountered: The rooms were not really clean, the window handles were broken from the people who stayed there before. The place overall is very outdated, but again, hopefully they fix it when they remodel. The over the tub shower was very steep to climb in and the shower from the other bathroom was very small and tight. The king bed was one of the worst beds I ever tried to sleep in, as it was hard as a rock and my husband's back hurt upon waking up. The water faucet in the bedroom shower was dripping all night. We actually booked a king and Queen bed unit, but they supposedly "upgraded" us without telling us. Later on we found out that they gave our room away and were out of that kind of unit. My recommendation: Don't book room 2122 or wait to book this place until their remodel is complete.

Great place!

Great place!

Excellent. Alway comfortable

This property is very disappointing you think for a Hilton it would be better I understand improving the property but let the guest make and educated decisions prior to booking, they don't tell you before you book that the hot tub and pool are closed. They have no coffee in the lobby, they have no refills to give you for the rooms until house keeping comes in at 8:30. I travel for work and get up early and have been in days inns that had better service and amenities then this place. Brian head in general is the same all business open and close when they want despite what google says or there sign say. hard to find or get food or groceries unless it’s on there time. Brian head in is not a summer friendly town and would benefit greatly if the establishment would change to make it so.

Convenient location to stay for Cedar Breaks NM

Convenient location to stay for Cedar Breaks NM

Good get away

Good get away

Things feel older and worn here. Closets don’t open well, carpet in stairwells is so dirty and smelly, pool was closed due to maintenance issues, power went out and there was no light in any rooms.

Things feel older and worn here. Closets don’t open well, carpet in stairwells is so dirty and smelly, pool was closed due to maintenance issues, power went out and there was no light in any rooms.

The room was very spacious and clean. The price for the room was extremely cheap and the staff was great!!! I would definitely recommend this property to other people and will definitely stay here again. Such a beautiful area.

The room was very spacious and clean. The price for the room was extremely cheap and the staff was great!!! I would definitely recommend this property to other people and will definitely stay here again. Such a beautiful area.

You need better toilet paper

You need better toilet paper

Great food at the Restaurant.

Great food at the Restaurant.

We went this weekend, should have stayed somewhere else!! We weren't told at check in (nor is it anywhere on their site) that all of the amenities (pool, gym, sauna etc are closed for 4 months!! And we still had to pay a resort fee, for what? To stare at the dark locked pool deck?? The rooms are showing their age, the fans all appear as if they may fall from the ceiling at any moment and the hallways stink! Save your pennies and stay elsewhere!

We went this weekend, should have stayed somewhere else!! We weren't told at check in (nor is it anywhere on their site) that all of the amenities (pool, gym, sauna etc are closed for 4 months!! And we still had to pay a resort fee, for what? To stare at the dark locked pool deck?? The rooms are showing their age, the fans all appear as if they may fall from the ceiling at any moment and the hallways stink! Save your pennies and stay elsewhere!

Only stayed for 1 night, so in and out pretty quickly. Staff was super nice. Hotel was pretty quiet likely as it was off season. The main building is under construction through Fall so pool was closed. Other than that, it was a pleasant quick stay. Recommended!

Only stayed for 1 night, so in and out pretty quickly. Staff was super nice. Hotel was pretty quiet likely as it was off season. The main building is under construction through Fall so pool was closed. Other than that, it was a pleasant quick stay. Recommended!

Beautiful place to stay. Well appointed, clean, and friendly, helpful staff.

Beautiful place to stay. Well appointed, clean, and friendly, helpful staff.

We came there by mistake and it was a wonderful mistake!!!!! A beautiful place with the most amazing view!!! Great hotel and really nice staff

We came there by mistake and it was a wonderful mistake!!!!! A beautiful place with the most amazing view!!! Great hotel and really nice staff

Great room, close to everything.

Great room, close to everything.

They should update their amenities if the pool and spa are closed. The other thing is they don’t have an A/C and that should be in the description. It was 82 degrees in the room for our daughter’s midday nap. Wouldn’t recommend for kids for now.

They should update their amenities if the pool and spa are closed. The other thing is they don’t have an A/C and that should be in the description. It was 82 degrees in the room for our daughter’s midday nap. Wouldn’t recommend for kids for now.

This is a great family hotel with lots of things for children and teenagers. I do not recommend it for couples without children unless you want to interact with families.