Comfortable, clean wuth responsive staff

Comfortable, clean wuth responsive staff

Loved this place

Loved this place

Fantastic hotel with great facilities. Staff are very polite and accommodating.

Fantastic hotel with great facilities. Staff are very polite and accommodating.

Great stay, lovely breakfast. Super helpful staff. I had some electrical noise in my room in the middle of the night - the staff made another room for me to sleep without any questions asked or hassle. The training and grooming of the staff shines through in every aspect of the hotel.

Great stay, lovely breakfast. Super helpful staff. I had some electrical noise in my room in the middle of the night - the staff made another room for me to sleep without any questions asked or hassle. The training and grooming of the staff shines through in every aspect of the hotel.

The President Hotel was one of the most popular and well run business hotels in South Mumbai, having stayed their for decades. Im afraid the current avatar ; "IHCL Selections" is far from what it was from my last stay. We had reserved a Premium Room and the hotel room, though renovated, is NOT A PATCH on what they were earlier. There is no Couch, rather an "extremely uncomfortable" BENCH with coushins. No Coffee Table. There is a Study Table, BUT NO CHAIR. Even if there was a chair, it would be of no use as there is a Mini Bar fridge below the table. I can go on but what is most disappointing was that there is No Feel of Comfort in the rooms anymore. The services have also dipped, new staff with older staff moving on, l guess. However they seemed ill trained, with Thai Pavillion being the exception; the service in this restaurant was up to the mark; friendly & efficient staff. We had requested for a reservation at the Thai Restaurant to the front desk staff, apparently they forgot to communicate it to the restaurant staff; very disappointing!! All I can say that this hotel was once the pride of South Mumbai business travellers and an Icon, but in its current avatar, it needs much to be desired from. I dont think we will be coming back to stay here again, Sadly!!!

The President Hotel was one of the most popular and well run business hotels in South Mumbai, having stayed their for decades. Im afraid the current avatar ; "IHCL Selections" is far from what it was from my last stay. We had reserved a Premium Room and the hotel room, though renovated, is NOT A PATCH on what they were earlier. There is no Couch, rather an "extremely uncomfortable" BENCH with coushins. No Coffee Table. There is a Study Table, BUT NO CHAIR. Even if there was a chair, it would be of no use as there is a Mini Bar fridge below the table. I can go on but what is most disappointing was that there is No Feel of Comfort in the rooms anymore. The services have also dipped, new staff with older staff moving on, l guess. However they seemed ill trained, with Thai Pavillion being the exception; the service in this restaurant was up to the mark; friendly & efficient staff. We had requested for a reservation at the Thai Restaurant to the front desk staff, apparently they forgot to communicate it to the restaurant staff; very disappointing!! All I can say that this hotel was once the pride of South Mumbai business travellers and an Icon, but in its current avatar, it needs much to be desired from. I dont think we will be coming back to stay here again, Sadly!!!

Especially the staff makes this hotel unique. The employees are very kind and such helpful guys. Each of them is friendly but also open for a little chat. Unfortunately our first room was smelling really badly, but the receptionist reacted perfectly and gave us directly a new room which was without any problems. We tried two of the three restaurants as well as the in-house bar. The Thai restaurant was absolutely fantastic and so was the Konan Cafe (Indian restaurant). Another highlight was the continental but especially the Indian breakfast. This was one of the best breakfast experiences I’ve ever had. All of the waitresses and waiters were very professional and such nice people, thanks to all of them! Bach tho the Hotel: outside it’s not the prettiest but it completely changes when you walk in. The lobby area is such a lovely place and it even smells lovely. Our final room was quite comfortable and clean. At the moment there is some construction work infront of the building (new metro directliy to the airport which will be a real game changer!) the noise is not really noticeable. Not because of the good isolation of the building but because of all the other noises of Mumbai. The SPA and pool area is a little bit dated in comparison of the other public areas but an old pool is much better than no pool in Mumbai. So that would be my only complains I guess. Overall we loved our stay so much that we decided to book another IHCL hotel at our next destination in Munnar.

Especially the staff makes this hotel unique. The employees are very kind and such helpful guys. Each of them is friendly but also open for a little chat. Unfortunately our first room was smelling really badly, but the receptionist reacted perfectly and gave us directly a new room which was without any problems. We tried two of the three restaurants as well as the in-house bar. The Thai restaurant was absolutely fantastic and so was the Konan Cafe (Indian restaurant). Another highlight was the continental but especially the Indian breakfast. This was one of the best breakfast experiences I’ve ever had. All of the waitresses and waiters were very professional and such nice people, thanks to all of them! Bach tho the Hotel: outside it’s not the prettiest but it completely changes when you walk in. The lobby area is such a lovely place and it even smells lovely. Our final room was quite comfortable and clean. At the moment there is some construction work infront of the building (new metro directliy to the airport which will be a real game changer!) the noise is not really noticeable. Not because of the good isolation of the building but because of all the other noises of Mumbai. The SPA and pool area is a little bit dated in comparison of the other public areas but an old pool is much better than no pool in Mumbai. So that would be my only complains I guess. Overall we loved our stay so much that we decided to book another IHCL hotel at our next destination in Munnar.

Very friendly staff. Some confusion for uber and private drivers due to construction of Metro nearby, but that is due to be completed soon.

Very friendly staff. Some confusion for uber and private drivers due to construction of Metro nearby, but that is due to be completed soon.

Excellent visit and stay at the President, the staff went out of their way to make us feel welcome. Especially Shekaran, Mark, Mayuresh, Rajeshree and Neha in the breakfast service. Plus Jim at the front desk

Excellent visit and stay at the President, the staff went out of their way to make us feel welcome. Especially Shekaran, Mark, Mayuresh, Rajeshree and Neha in the breakfast service. Plus Jim at the front desk

Staff here are really nice but as a place to stay it’s not a good choice. Hotels forget their main service is to provide a place for people to sleep - which is almost impossible here. Thin segmented curtains mean light streams through windows all night, the room is full of LED lights, some which flash through the night, and the illumination from the outdated control panel (why in 2024 do you have this?) adds to this. Left the room each morning at 6am with a sign on the door for housekeeping to come in - this never happened and returned in the afternoons to an unserviced room with no fresh amenities added. I would go elsewhere, especially for the price.

Staff here are really nice but as a place to stay it’s not a good choice. Hotels forget their main service is to provide a place for people to sleep - which is almost impossible here. Thin segmented curtains mean light streams through windows all night, the room is full of LED lights, some which flash through the night, and the illumination from the outdated control panel (why in 2024 do you have this?) adds to this. Left the room each morning at 6am with a sign on the door for housekeeping to come in - this never happened and returned in the afternoons to an unserviced room with no fresh amenities added. I would go elsewhere, especially for the price.

Aside from a brief power outage and a very firm mattress, an altogether pleasant stay.

Aside from a brief power outage and a very firm mattress, an altogether pleasant stay.

I only stayed for one night, but the hotel definitely has a great luxury feel. The staff was very helpful and kind. I wish I could have stayed longer and used the amenities, but I picked this hotel due to it's location to Gateway of India. It's only a short distance to most of the popular attractions. Also, a friend came to meet me for dinner, and we dined in at one of the hotel's restaurants. Unfortunately, we didn't have reservations so we had to sit in the lobby, but the management was quite accommodating. The music in the lobby can get kind of loud at night, but I think it's suppose to give a lively electric atmosphere.

I only stayed for one night, but the hotel definitely has a great luxury feel. The staff was very helpful and kind. I wish I could have stayed longer and used the amenities, but I picked this hotel due to it's location to Gateway of India. It's only a short distance to most of the popular attractions. Also, a friend came to meet me for dinner, and we dined in at one of the hotel's restaurants. Unfortunately, we didn't have reservations so we had to sit in the lobby, but the management was quite accommodating. The music in the lobby can get kind of loud at night, but I think it's suppose to give a lively electric atmosphere.

Stay was good. Rooms are clean and well maintained. Staff are very friendly and courteous

Stay was good. Rooms are clean and well maintained. Staff are very friendly and courteous

Attentive staff. Great restaurants on the premise.

Attentive staff. Great restaurants on the premise.

Everything Perfect except bed sheets need renewed

Everything Perfect except bed sheets need renewed

Overall hotel was clean, staff was very friendly and helpful, area surrounding the property was not clean. Restaurants were limited as the property was in residential area.

Overall hotel was clean, staff was very friendly and helpful, area surrounding the property was not clean. Restaurants were limited as the property was in residential area.

Loved the whole experience - pool was a huge bonus

Loved the whole experience - pool was a huge bonus