Stay as often as we can when visiting our daughter. Always our top choice

Stay was amazing, within walking distance to most of the shops etc. The listing for the hotel did not state that you have to pay for valet parking. Valet parking and a service fee which I am not sure what that was for was an additional $99 that was not budgeted. I think the listing should inform people that there is no parking and you have to pay for valet.

Beautiful hotel, excellent service, and great location. I will definitely be back!

Beautiful hotel, excellent service, and great location. I will definitely be back!

Staff not helpful. 2nd night, around midnight a staff member broke into our room (with other guests with him). Broke the safety latch to get in. No apology or acknowledgment from management.

Staff not helpful. 2nd night, around midnight a staff member broke into our room (with other guests with him). Broke the safety latch to get in. No apology or acknowledgment from management.

Location excellent. Rooms a bit too small and not renovated.

Location excellent. Rooms a bit too small and not renovated.

Valet staff good, rest of staff unwelcoming and restaurant staff dreadful. Very tired room, service staff didn’t even clean the drinking glasses in the room.

Valet staff good, rest of staff unwelcoming and restaurant staff dreadful. Very tired room, service staff didn’t even clean the drinking glasses in the room.

Very helpful and accommodating for anniversary celebration.

Very helpful and accommodating for anniversary celebration.

Short, two night stay but no room service during stay.

Short, two night stay but no room service during stay.

Great coffee / cafe in the lobby

Hotel is a conference or event destination it is old and in need of renovation. Extra charge for valet parking where other places charging similar rates offer free parking. Roof bar is beautiful and location good

Great hotel! Service was exceptional! Hotel has a lot of charm. Close to Thames St. 20 min walk/5 min drive.

This was our fifth time visiting Newport and our first time staying at the Viking. We’d heard it’s really great so we were excited to splurge - $800/night. But what a dud! Dirty, tacky and terrible service. A few examples; the bathroom was dirty and had peeling tiles like you’d find in a Motel 6 in Oklahoma. The carpets throughout smelled like old stale sweat and the view from the room overlooked the parking lot. Speaking of parking it was not included in the $800/night but was an additional 50 bucks(!). Also, breakfast was not included, but set us back another $25/each. Overall the experience would have been fine if we’d been staying at a roadside motel in the Midwest, but for $800 bucks, in Newport, this was probably one of the worst hotel experiences we’ve had in many years.

great location - rooms were clean and cozy

The staff at the front desk wonderful and helpful. The cleaning staff was perfect. Hotel is in great location. Their only weak point was the rooftop bar, the bar guys made several mistakes with drinks and food.

The staff at the front desk wonderful and helpful. The cleaning staff was perfect. Hotel is in great location. Their only weak point was the rooftop bar, the bar guys made several mistakes with drinks and food.

Our room was pretty outdated with peeling wallpaper. The resort also charged $200 onsite for a pet a $50 cleaning fee which was not mentioned at the time of booking. The hotel waved part of the fee once I pointed this out. Called front desk for an extra blanket to be delivered to room and it never came.that said, the hotel lobby and amenities were great as was the location.

Everything was GREAT!!!

Very centrally located and high-quality hotel. Right on the free sightseeing trolley route so super convenient.

Had to change rooms several times because the air conditioners (which clearly were 20-30 years old) did not work, and the windows could not be opened, plus the rooms were outdated and the bathrooms were small and strangely configured

The hotel is dated and needs a refresh. There was a foul smell coming from the storage area on 3rd floor where they keep the sheets for the rooms.

Everything was great-shower in room needs tile replaced though. Tile was old and a bit moldy.

We loved the top of Newport rooftop bar. the coffee counter was convenient. Staff were very accommodating. Location was perfect for walking to sights and Thames st. Valet service was a bit overwhelmed at the time of checkout being our only criticism. We would def stay again

We loved the top of Newport rooftop bar. the coffee counter was convenient. Staff were very accommodating. Location was perfect for walking to sights and Thames st. Valet service was a bit overwhelmed at the time of checkout being our only criticism. We would def stay again

Very charming hotel, with friendly staff and nice facilities.

Very charming hotel, with friendly staff and nice facilities.

Upscale and dog friendly. Tasty dining options. On the trolley line!